Archive | Business personalities

Whistleblowing isn’t easy

Much has been in the news lately about people blowing whistles on allegations of corruption and abuse. Without discussing these specific situations, I want to address the act of sounding an alarm, or blowing a whistle. I have written something on this previously, but it warrants revisiting. I will start by saying that, if you […]

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To the uninitiated, whistle blower means the same thing as tattletale.  In fact, dictionary definitions of both terms list them as synonyms, along with others, such as betrayer, informant, nark, rat fink, and snitch.  In my view, there are different circumstances that lead to the characterization of people who “tell on” others.  For example, in […]

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No one hires me for a happy event

Just as none of Magnus’ clients retain us for easy cases, none of our clients retain us for anything remotely happy. In order for Magnus to become involved with an attorney and his/her client, something terrible has happened. We have worked on cases involving tragic deaths, including murder and multiple fatalities in accidents; horrific burns; […]

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My mother once asked why I didn’t make a calendar of nice things instead of courthouses (which I did for 20 years).  She said she thinks only bad things happen in courthouses.  We then had a discussion about the good things that happen there such as weddings, and, most importantly, people seeking and getting justice.  […]

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If someone isn’t nice to me, they won’t see me again, ever.

My time is valuable. It is valuable to me, if not to anyone else. (In that Magnus’ clients compensate my company, and thus, me, in relatively high amounts of money, I would argue that my time is perceived as valuable to someone other than me. But, I digress.) Because I value my time and my […]

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Fortunately, as we wrote in the prior related post, our clients are usually nice, professional, even kind and friendly.  We all know we’re working together for a common goal and egos usually stay in check.  But, there are exceptions. I used the example of a particularly toxic client we once had who, with our help, […]

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Most lawyers who hire me are nice to me

People are people, regardless of their profession. There are some people who are popular and well liked and there are others who are not well liked. Attorneys, of course, are people and, as such, there are some attorneys who are well liked and well respected by their colleagues and then, there are others, whom no […]

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Many of our clients are feared by their opponents, and sometimes, their own staff and litigation team.  I don’t know if the latter is a good thing, but I’ve seen it as an overall positive.  Being feared by the opposition is probably generally positive as long as the fear is because the attorney’s litigation skills […]

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Why I like spending time with lawyers

Many people, including mock jurors and other research participants, courthouse personnel, friends, and attorneys, ask me if I am an attorney. Invariably, when this happens, I am wearing a dark, conservative business suit, the attire preferred by many attorneys with whom I am acquainted. I always answer, “No, I am not an attorney. I am […]

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I share Melissa’s enjoyment of working with attorneys and on their challenging cases.  We’ve written before about the intellectual stimulation of doing so.  Neither of us grew up in a family of lawyers, as many of our clients did, but we grew up with a familiarity with lawyers, law enforcement (me), and courthouses (Melissa).  Either […]

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What to do When Your Armor has Chinks

My last post mentioned the tendency among many people I know to search for chinks in my armor. I guess these people have their reasons for wanting me to be less intelligent, or less educated, or less cool, but so far, their attempts have fallen flat. This, related, post is about what to do when […]

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Repairing chinks in one’s armor is more difficult than deflecting the chink in the first place.  As with any fight or conflict, avoiding the confrontation is rule 1. Charlie’s innate reaction of avoidance minimizes chinks.  But some engagements are not as random, and one off, as a road rage incident.  Often, the chinking occurs over […]

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My Armor is Chink-proof

In the over 3 decades we have known each other, David has frequently remarked that some of my long term friends have a tendency to search for “chinks in my armor.” (For readers who are unfamiliar with this expression, it has been used since the 17th century to refer to a weak spot in a […]

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It is interesting that people “snipe” at others in an attempt, I guess, to make themselves feel better about their own situation.  Such behavior was first pointed out to me by a high school classmate, Steve, during our first years in college.   He told me that his roommate was always looking for chinks in his […]

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No one hires me for an easy case

On numerous occasions throughout my career as a jury/trial consultant, prospective clients, not to mention family members and friends, have asked me if I have ever worked on a “big” case or a “difficult” case. I used to bristle when asked this question, due to its implication that I am not intelligent, experienced, or good […]

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The fact that we are called on to work on large, difficult, challenging, and unique cases is one of the intellectual thrills of working as trial consultants.  And, what were once challenges are not as intimidating as they might have been years ago.  The money involved in some of the cases is part of the […]

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Don’t say yes, when you mean, I don’t know…

We once had an employee who was full of lessons for us. She worked hard, but sometimes she had to work extra hard to overcome her own limitations. This resulted in her inability to focus on a question at hand. And, I don’t know if it was to be dismissive in order to return to […]

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It’s a long, long way from “Yes” to “I don’t know” and, for that matter, from “No” to “I don’t know.”  As anyone who knows me well will assert, I speak in a direct manner, as succinctly as possible.  I rarely “beat around the bush.”  Instead, I say what I mean and I mean what […]

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My job is to help people

Sometimes, when I am asked what I do for a living, I answer, “I help people.” Although the details of my job description have changed over the years, my entire career has been devoted to helping people. In my job as Director of Marketing Research at a large hospital, I was tasked with helping improve […]

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A client called for help this week.  He faces a unexpected challenge of a case that he didn’t think would get to trial – then the judge set a trial date.  With a trial looming, and some extra challenges on the part of his client, he called.  It helped that he is a regular reader […]

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