Archive | Business Relationships

My Favorite lawyers are Gators: Kim, Pat, Charles, Suzanne, Buddy

As anyone who knows me, even slightly, will attest, I have never been a “school spirit” kind of person. No “rah rah, go team, go” for me. It’s just not who I am. When I decided to pursue my doctorate degree in psychology, I applied to 10 schools and I was accepted for admission to […]

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Melissa came to this realization not that long ago, and she had to admit the University of Florida must not be all bad. It is not that she is a “rah rah” Seminole fan, instead, it is only an ironic realization that these 5 attorneys, as well as others who are double or single Gators, […]

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Not Telling Client About Proposal

Some of these posts are prompted by the puzzling events which occur when operating a business, especially one with high stakes, with litigious people, and the stressors of succeeding when facing tremendous pressure and challenges. I recently met with an attorney who asked me to meet with him about a case and ultimately requested a […]

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Just when David and I think we have “been there,” “done that,” or “heard everything,” a new client dilemma surfaces. Never, in all the years (almost 3 decades, in fact!) I have worked as a trial/jury consultant have I known about an attorney who was a prospective client, after requesting both a meeting and detailed […]

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Dialing for Dollars

Part of my job operating a small business is marketing; part of that marketing effort involves making sales calls. I think most business people, small or large, can relate. It (the business) is (almost) all about the marketing. Some of these are to “friendlies” – that is, past clients or contacts. Some of these calls […]

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In our business, sales and marketing calls are a fact of life. I daresay I have spent more time during my career in marketing/sales pursuits than in doing any other task. If there is no marketing, in fact, there will be no work for anyone at Magnus to perform. Over the years we have been […]

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Buddy Payne

We’ve met some wonderful and interesting people in our years working with trial lawyers. One of those was R.W. Payne, Jr., better known as Buddy. Buddy was a true southern gentleman, hailing from North Carolina, then Virginia. He took control of the room when he entered, walking with the swagger of the former Marine and […]

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I have met few people throughout my life who possess the charisma and charm of the late Roland W. “Buddy” Payne, Jr.  Buddy was one of the most successful attorneys in the U.S.A. during his many years of practice as a trial lawyer.  Buddy was a trial lawyer in Miami at a time when trial […]

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If all else fails…

I remember that I first heard “If all else fails, read the directions” from my Dad, decades ago. He really didn’t operate that way, but the point was, if you can’t figure it out on your own, the directions might help. (Not always – I wonder who writes some of them!) Anyway, this year has […]

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It is strange to consider that, for an increasing number of attorneys, obtaining advice from a trial consultant is done only as a last resort. Thinking within this narrow frame of reference is harmful to the attorney, not to mention his or her client, for a variety of reasons: (1) last minute research is usually […]

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Things We Can’t Charge to Clients

David’s mother, my dear mother-in-law, is such a nice, kind, compassionate person that the worst thing I have ever heard her say about someone or a situation is that he/she/it, it is “interesting.” When I say something or someone is “interesting,” I am using the word as it is typically used, to imply someone or […]

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Lest any client read this and think they have been charged for items #1 to 7, rest assured that, when compiling a bill, the charges are reviewed by me. I am pretty sure I’ve caught it when employees have attempted to slide something by in this regard. But, it has amazed me that these employees […]

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Blaming Me for Others’ Mistakes

I make mistakes. Everyone does! But, while everyone makes mistakes, not everyone admits having done so. In fact, some people excel in blaming other people for their mistakes, in an attempt to avoid accepting responsibility for the negative consequences of their actions. Recent events in my office prompted this post. As almost everyone who works […]

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In my opinion, in the scenario which Melissa describes, the situation was not so much blaming her specifically, but her/us as a company, for having a tangled, cobbled together computer system that evolved over the past 25 years of so we’ve been in business.  We/she had, and have, some specific ways we want things to […]

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“I love you” daily

Don’t take things, or people, for granted. Someone we love may be here today but gone tomorrow and once someone is gone, there are no “do overs.” Sometimes, it’s the little things in life that go a long way. Saying “I love you” to one’s life partner, spouse, children, and close family and friends is […]

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My days when Melissa and I are together usually by start hearing her say “I love you” – largely because Melissa is more quickly alert in the morning than I am.  And, together or apart, now more than ever with our communication devices, communicating is easier than ever.  Thinking back over the years of our […]

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Gender Barriers

Recently an article appeared on the front page of the Sunday New York Times entitled “When Job Puts Sexes Together, Workers Cringe.” Great title – it called out for the story to be read. But, Melissa, who read it first, and I found the story shocking in terms of the data it reported. The data […]

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The article from the New York Times that is the subject of this post appeared on page 1 on Sunday, July 2, 2017. The title intrigued me with its implication regarding workers cringing when working with opposite sex co-workers. My first impression was that the article’s focus was on occupations that were traditionally male, such […]

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Similarities and Shared Challenges: JMI comparison

As I’ve posted previously, I had the honor of being selected to participate in a “continuing education” program recently.  The program was the Small Business Executive Program, sponsored by the Jim Moran Institute for Global Entrepreneurship of the Florida State University College of Business.  The program was 9 full program days over 3 months and […]

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In David’s role as the business person in our company, he attends numerous networking functions, meetings with prospective clients, and programs such as the recent Jim Moran Institute for Global Entrepreneurship. David has learned many things about operating our business, Magnus, from the people with whom he has interacted while attending these meetings. I am […]

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