Archive | Careers

Don’t give them a freebie

The title of this blog is a something I tell new Magnus staff when trying to explain the need to do their job with as near perfection as is humanly possible. Don’t give the client anything to complain about – that’s the goal. Not that there won’t be any complaints, but make them about things […]

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Decades ago, Magnus had an employee who believed she could learn only as a result of making mistakes. She assured David and me, upon making mistake after mistake, that she never made the same mistake twice; rather, she made new mistakes that she truly believed were acceptable. Needless to say, we were quite relieved when […]

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Trial Consulting and “The Simpsons”

The reader may wonder, based on the title of this post, what is the connection between trial consulting and “The Simpsons.” No, trial consulting is not cartoonish, it is not usually funny, and our clients don’t say “D’oh!” like Homer Simpson when they are annoyed. The connection is merely time based and personal. I began […]

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Melissa and I have been together, personally and professionally, for longer than Simpsons. While I enjoy the show, she’s a bigger fan. And one thing about watching the series is that the path each episode will follow from beginning to end is never clear until the show is over! Each episode takes twists and turns […]

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A Simple Life?

The word, “simple” has several different meanings, including: innocent, modest, humble, lacking in knowledge/naive, free of secondary complications, readily understood, and plain. It also seems to me that “simple” means different things to different people and what is simple to one person may not be simple to someone else. I recently had a discussion with […]

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The comment which prompted this blog has also generated much discussion between Melissa and me. My take on the comment was that it had to do with our lives not having lots of interpersonal drama. That was part of the context of the discussion. So, while I agree with Melissa that her life is far […]

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People want to be appreciated

A friend/client recently told Melissa and me that his father, a long time judge in Miami, often told him that “People just want to be appreciated.” We were discussing the frequency with which lawyers often seem not to appreciate the effort that goes into, for example, “free proposals.” (As a digression, while I interact with […]

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When David and I recently heard this phrase, “People just want to be appreciated,” from our friend, we reflected on this truism. Regardless of who one is, the status one has achieved in life, and other variables, all of us want to believe our contributions have made a difference in someone’s life. I learned this […]

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Busy is Good!

Being busy is a good thing when you own your own business, law practice, etc. I find it interesting, though, that other people do not share my perspective. From time to time, when speaking with someone who doesn’t quite appreciate that busy is good, I try to understand why. When this happens, the person to […]

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Busy is good. In fact, being busy is great! As the co-owner of a business, I am keenly aware that the only way we can survive, in the long term, is by being busy more often than not having work to do. Of course, as in most businesses, our work volume ebbs and flows, often […]

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Cream & Sugar

Recently, I met a client/friend, or perhaps friend/client for “coffee.” Coffee is in quotes because I rarely drink it; I ordered iced tea. Here’s what went down. Robert asked for a coffee, with a little room for cream. The barista dude said “We only provide milk products for our lattes and cappuccinos. Our brewed coffee […]

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Readers of David’s and my posts often remark to me that they wonder when, or if, we will ever deplete our supply of topics about which to write. I believe this is highly doubtful, due to the colorful lives we live and our unique ways of looking at the world around us. Who would have […]

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My Favorite lawyers are Gators: Kim, Pat, Charles, Suzanne, Buddy

As anyone who knows me, even slightly, will attest, I have never been a “school spirit” kind of person. No “rah rah, go team, go” for me. It’s just not who I am. When I decided to pursue my doctorate degree in psychology, I applied to 10 schools and I was accepted for admission to […]

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Melissa came to this realization not that long ago, and she had to admit the University of Florida must not be all bad. It is not that she is a “rah rah” Seminole fan, instead, it is only an ironic realization that these 5 attorneys, as well as others who are double or single Gators, […]

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“You’re Making Me Look Bad” (Because I Didn’t Read the Contract)

More often than one may think, I’ve been told by attorneys, who are the majority of our clients, that they never read our contract. This usually emerges when some detail “surprises” them. Yes, they received and later signed the contract to authorize our work. Yet, they often indicate that they did not see or understand […]

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It has been my experience, more often than not, when someone says “You’re making me look bad,” it is actually the case that the person saying this is making himself/herself look bad. Think about it. How many times has someone else made you look bad? Looking bad is something most people can do on their […]

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The Social Psychology of Etiquette

This third post in a series about good manners, courtesy, and kindness combines my education, training, and experience as a social psychologist with something with which I have always been fascinated: etiquette. Unlike almost everyone else I know, I love the rules of etiquette and I try, diligently, to follow them in everything I do. […]

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Melissa is much more of a student of, and teacher of, etiquette than am I. And she has taught me a thing or two in this regard over the past 30+ years. But, I had some other good teachers, including my mother, and another person about whom I wrote previously, Jon Peters. Jon corrected me […]

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The meaning of R.S.V.P.

A Point of View

Melissa Pigott, Ph.D.

On May 8, 2018

Category: Business Frustrations, Careers, Common Courtesy, Getting Through Life and Work, Life Outside of Work, Work-Life

I mentioned in a previous post that many people with whom I am in contact fail to return phone calls, reply to emails, or thank me for things. Related to these discourteous behaviors is the failure to R.S.V.P. to an invitation. In the event the reader does not know the meaning of “R.S.V.P.,” it is […]

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Another View

David H. Fauss, M.S.M.

On May 8, 2018

Category: Business Frustrations, Careers, Common Courtesy, Getting Through Life and Work, Life Outside of Work, Work-Life

The party which prompted this post was a few months ago, but this seems to be a timeless topic. Just this week, I read a discussion of the failure of people to R.S.V.P. in a nationally syndicated advice column. It is such a pervasive issue that the advice columnist just said “accept it” and advised […]

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