Archive | Common Courtesy

The Social Psychology of Etiquette

This third post in a series about good manners, courtesy, and kindness combines my education, training, and experience as a social psychologist with something with which I have always been fascinated: etiquette. Unlike almost everyone else I know, I love the rules of etiquette and I try, diligently, to follow them in everything I do. […]

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Melissa is much more of a student of, and teacher of, etiquette than am I. And she has taught me a thing or two in this regard over the past 30+ years. But, I had some other good teachers, including my mother, and another person about whom I wrote previously, Jon Peters. Jon corrected me […]

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The meaning of R.S.V.P.

A Point of View

Melissa Pigott, Ph.D.

On May 8, 2018

Category: Business Frustrations, Careers, Common Courtesy, Getting Through Life and Work, Life Outside of Work, Work-Life

I mentioned in a previous post that many people with whom I am in contact fail to return phone calls, reply to emails, or thank me for things. Related to these discourteous behaviors is the failure to R.S.V.P. to an invitation. In the event the reader does not know the meaning of “R.S.V.P.,” it is […]

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Another View

David H. Fauss, M.S.M.

On May 8, 2018

Category: Business Frustrations, Careers, Common Courtesy, Getting Through Life and Work, Life Outside of Work, Work-Life

The party which prompted this post was a few months ago, but this seems to be a timeless topic. Just this week, I read a discussion of the failure of people to R.S.V.P. in a nationally syndicated advice column. It is such a pervasive issue that the advice columnist just said “accept it” and advised […]

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Return calls, Reply to emails, Be courteous

Many things in the lives of adults are related to the way in which we were brought up as children. If, for example, someone was taught by his/her parents to prefer Fords over Chevys, or to cheer for the Pittsburgh Pirates instead of the Boston Red Sox, these long standing habits are likely to be […]

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Melissa approaches the topic of “Return calls, Reply to emails, Be courteous” as an etiquette issue, and it is. Working for and with trial lawyers is challenging, sometimes. The general public’s impression of attorneys is not always the most favorable, to put it simply. The perceived lack of courtesy may explain part of that. And, […]

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Dialing for Dollars

Part of my job operating a small business is marketing; part of that marketing effort involves making sales calls. I think most business people, small or large, can relate. It (the business) is (almost) all about the marketing. Some of these are to “friendlies” – that is, past clients or contacts. Some of these calls […]

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In our business, sales and marketing calls are a fact of life. I daresay I have spent more time during my career in marketing/sales pursuits than in doing any other task. If there is no marketing, in fact, there will be no work for anyone at Magnus to perform. Over the years we have been […]

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Buddy Payne

We’ve met some wonderful and interesting people in our years working with trial lawyers. One of those was R.W. Payne, Jr., better known as Buddy. Buddy was a true southern gentleman, hailing from North Carolina, then Virginia. He took control of the room when he entered, walking with the swagger of the former Marine and […]

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I have met few people throughout my life who possess the charisma and charm of the late Roland W. “Buddy” Payne, Jr.  Buddy was one of the most successful attorneys in the U.S.A. during his many years of practice as a trial lawyer.  Buddy was a trial lawyer in Miami at a time when trial […]

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Don’t waste time

A post on which I was first author was titled, “Time is Precious.” This, related, post is a reminder: Don’t waste time. People have varying conceptions of time. Some of these conceptualizations are culturally based, while others are personality based. I have an acquaintance who boastfully stated she is “never” on time for church, but […]

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There are so many time wasters in the world today, many held in the palm of a hand in the form of a smart phone. As I posted previously, some things which appear to be wasting time are not. Waiting unnecessarily, as Melissa references, is not one of those times. With friends, perhaps, there is […]

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Look it up

These days, information awaits us almost everywhere. Merely by typing a name, phrase, or word into any cell phone’s search engine, one can find out a plethora of information about that person, corporation, town, entity, etc. A couple of years ago, I had a “creepy feeling” about one of Magnus’ vendors. I typed his name […]

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Before there were millennials, I sometimes turned to my younger brother, Stephen, and asked him questions to look up somewhere. If the subject was of interest to him, on sharks or alligators and rock & roll, for example, he’d be my information source. That was after my days with an outdated World Book Encyclopedia at […]

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Learn to spell

Not everyone can spell well enough to win a spelling bee. However, almost everyone living in an industrialized society has access to a multitude of resources on spelling. I have known many, many people who thoughtlessly write or type something, never caring enough to ensure their words are spelled correctly, only to say, “I can’t […]

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Building on our reading post, spelling and vocabulary are related in my mind. When one reads, he/she is often exposed to unfamiliar words. And seeing those words surely must help spelling them correctly. But, the point of my post on this topic is that misspelling (and/or using the wrong word – English can get confusing […]

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Value diversity

In a song called, “Nobody Told Me,” written by John Lennon, part of the chorus is: Nobody told me there’d be days like these Strange days indeed Most peculiar, Mama Although the song was released posthumously in 1984, its lyrics ring just as true today as when they were written. These are, indeed, strange days. […]

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I’m a middle aged white guy, from a pretty conservative, Baptist, upbringing and part of the world. So, my perspective on diversity might be suspect to some. But, living outside of the USA gave me a perspective that was eye opening. I was the outsider, even in a country where people spoke the same language, […]

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Blaming Me for Others’ Mistakes

I make mistakes. Everyone does! But, while everyone makes mistakes, not everyone admits having done so. In fact, some people excel in blaming other people for their mistakes, in an attempt to avoid accepting responsibility for the negative consequences of their actions. Recent events in my office prompted this post. As almost everyone who works […]

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In my opinion, in the scenario which Melissa describes, the situation was not so much blaming her specifically, but her/us as a company, for having a tangled, cobbled together computer system that evolved over the past 25 years of so we’ve been in business.  We/she had, and have, some specific ways we want things to […]

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