Archive | Getting the Job Done

Reflections on Technology Changes

I was thinking about my iPhone recently in the context of how that small, but complex, device has made changes to my daily routine, to my work pattern. It did not happen over night, nor with the iPhone alone. I have had a car phone since the early 1980s. My first was a radio-phone which […]

Continue Reading

I am constantly amazed at the numerous ways technology has changed our ability to perform work on behalf of Magnus’ clients. David and I have been in the trial consulting business for a long, long time. I used to marvel at the efficiency of sending a fax to a client instead of mailing them a […]

Continue Reading

We can find Another Driver, but we can’t Replace Me

On a recent Sunday morning, David and I, along with a Magnus staff member, were on the way to the Miami airport for a very early flight to the destination where our research project was scheduled the next day. We always try to arrive on site the day before our research projects, due to the […]

Continue Reading

The adage “the show must go on” is one for which we can prepare, but the reality is that, without the lead singer, it won’t be the same. Clients pay considerable amounts of money for the presence of our “lead singer.” (Well, actually, Melissa is a bass player who is happy to be in the […]

Continue Reading

Plan B isn’t All Bad

Plan B carries a connotation that it is second best and, therefore, less desirable than Plan A. I guess it is, by definition, but that’s a bad rap as sometimes Plan B turns out just fine. Sometimes, it’s probably better. A few weeks ago while in a somewhat unfamiliar small town for a trial, Melissa […]

Continue Reading

I have a luggage tag that says, “I live my life according to Plan B.” I have found that life isn’t always as neat and tidy as I would prefer. Because of the nature of my job and its ever changing priorities due to fluctuating trial dates of multiple attorneys, I have learned to go […]

Continue Reading

20, 30, 50% Research Breakdown

A Point of View

Melissa Pigott, Ph.D.

On December 4, 2018

Category: Getting the Job Done, Jury Research, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Trial Consultants

Those of us who work as trial/jury consultants usually thrive on the excitement of the research day, the day when we conduct our focus groups, mock trials, jury simulations, or employ other methods of data collection. These days, thanks to books, movies, and a certain popular television show, many people are aware of some of […]

Continue Reading

Another View

David H. Fauss, M.S.M.

On December 4, 2018

Category: Getting the Job Done, Jury Research, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Trial Consultants

I’ve never stopped to consider the percentages breakdown as Melissa has done here. And, I think I’d add that there is some “margin of error” depending on the case, but generally, it does come down to these three big work segments. That is, after I’ve gotten the client to agree on the research design and […]

Continue Reading

Priorities as Hot Potatoes

I was recently thinking about how our report production process resembles the childhood game of Hot Potato. That’s the game where a group of children passes a hot potato, or some other object, with music playing. When the music stops, someone is left holding the hot potato. Kind of like musical chairs, without walking around […]

Continue Reading

I must admit that I enjoy playing “hot potato” as it relates to the process of preparing a report on behalf of a client far more than I enjoyed playing the game as a child (for that matter, the game of musical chairs was not for me, either). The concept of hot potato or passing […]

Continue Reading

If things can go well, they will

I have a button pinned on the inside of my well worn briefcase I carry on research days that says, “If anything can go well, it will.” Notice that it says “well,” not “wrong.” I have found that, by focusing my energy on positive forces, instead of fretting about all of the negatives in life, […]

Continue Reading

Being positive beats its alternative – pessimism – in many ways. Though, in other posts I’ve noted having one or more “Plan B.” For me, that is not because I think something is going to go wrong. I know it may, but I’m positive that we can overcome most obstacles if we approach them with […]

Continue Reading

I don’t know what you do – don’t assume you know what I do

A frustration I’ve had over the years is when an attorney, a claims adjuster, a paralegal, or even a vendor of ours acts as though he/she knows how to do my job, our job. I’ll never forget the story Melissa, and others on our consulting team, told me of a case for which I was […]

Continue Reading

I have never understood why someone who “knows it all” bothers to retain my services, thereby paying for my expertise. After all, if one truly knows everything there is to know, what could be the benefit derived from paying someone to find out something already known? Wouldn’t it be better to merely bask in one’s […]

Continue Reading

The problem isn’t the problem. The problem is the response.

A Point of View

David H. Fauss, M.S.M.

On November 1, 2018

Category: Business Frustrations, Getting the Job Done, Managing Employees, Small Business Success

Stuff happens (you may have seen this phrase as a bumper sticker with a different “S” word). That’s right, things happen. Lightning strikes. Gremlins materialize. In our trial consulting work, there are frequent technical issues that lead to problems. With competent staff, they are kept to a minimum, but there are times when, for example, […]

Continue Reading

Another View

Melissa Pigott, Ph.D.

On November 1, 2018

Category: Business Frustrations, Getting the Job Done, Managing Employees, Small Business Success

Things can, and do, go wrong. People have bad days. Machines break (particularly, my computer, when I seem to need it the most!). Glitches happen to supposedly “foolproof” plans. Living life according to Plan B, and sometimes, Plan C, is part of most people’s everyday existence. What differentiates us is the way in which we […]

Continue Reading

When will you arrive and when will you leave

I am a busy person. I live “life in the fast lane.” Or, as the late, great, B B King famously said, “I’m pretty fast myself.” As a result of having too many things to do in too short a time, I am very time oriented. When someone is coming to visit me, I want […]

Continue Reading

I think that, to those of us whose schedules stay pretty full, and who are planners in general, knowing important details seems normal to us. We always try to communicate details when visiting or staying with others so that they can plan as necessary. But, over the years, we’ve frequently experienced times when we expect […]

Continue Reading

Getting the Most from Research – Digging In

A recent Wall Street Journal article (August 11-12, 2018) entitled “To Get the Most Out of Polls, Delve Deeper” prompted this post. Though this post was about political polls and pollsters, there were several points relevant to the world of trial consulting. One quote caught my attention, “…, remember that neither a candidate’s polling percentage […]

Continue Reading

I enjoy, immensely, working with attorneys on their cases. Most of the attorneys who retain Magnus are intelligent, sophisticated people who are hiring us because they know they are experts on the law, but they are not experts on human decision making. There is a small subset of our clients who do not seem to […]

Continue Reading

Powered by: BARD Marketing