Archive | Litigation Consultants

High Anxiety

A Point of View

David H. Fauss, M.S.M.

On May 27, 2021

Category: Careers, Employment, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Small Business Success, Trial Consultants, Trial Consulting

Magnus’ clients are attorneys involved in high stakes litigation. Whether they represent the plaintiff(s) or defendant(s), they are under a great deal of pressure to get the best result for their clients. Even when they don’t show it, we know this is a high stress situation. Putting together a mock jury research project is intense. […]

Another View

Melissa Pigott, Ph.D.

On May 27, 2021

David’s title, “High Anxiety,” instantly reminded me of the 1977 Mel Brooks movie of the same name. However, that’s where the similarity both begins and ends. While Mel Brooks’ movie was a farcical comedy, Magnus’ cases are anything but comedic. Many of our cases are tragic and all of them involve high stakes. The attorneys […]

The Major League

A Point of View

Melissa Pigott, Ph.D.

On May 25, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Careers, Common Courtesy, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

My family is a baseball family. My dad, the late Park T. Pigott, Sr. played baseball, coached baseball, and generally speaking, lived much of his life for baseball. I am not usually fond of sports analogies, however, recent experiences with clients of Magnus Research Consultants have reminded me of baseball. Almost all of Magnus’ clients […]

Another View

David H. Fauss, M.S.M.

On May 25, 2021

This minor leaguer experience was one of the strangest situations we have had in years. We had been, to keep up with the baseball analogy, “scouted” by the end client (that is the entity/person paying our bill). Our ability to work with the lawyer was limited until that scouting was completed. Admittedly, this process was […]

Retainers

A Point of View

David H. Fauss, M.S.M.

On May 13, 2021

Category: Business Frustrations, Business Relationships, Entrepreneurship, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Small Business Success, Trial Consultants, Trial Consulting

Call it a deposit; call it a retainer. Magnus doesn’t start work without one (except in rare circumstances beyond the scope of this post). We need money, we want money; importantly, other people want money. We learned, the hard way, that clients need to “show us the money.” One of our first cases blew up […]

Another View

Melissa Pigott, Ph.D.

On May 13, 2021

No one works for free. By definition, work is performed in exchange for compensation. (The obvious exceptions, such as slavery, human trafficking, etc., are beyond the scope of this post.) The fact that one of the largest law firms in the U.S.A., as well as its client, one of the largest corporations in the world, […]

Hiding behind Email

A Point of View

David H. Fauss, M.S.M.

On April 1, 2021

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Entrepreneurship, Getting the Job Done, Jury Research, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Small Business Success, Trial Consultants

Prompted by my posts about “different direction” and “ghosting,” a related phenomenon is hiding behind email, especially as a way to deliver bad news. Maybe it is just me, but it seems a matter of professionalism and fairness that, if one asks someone else to do something like prepare a proposal for consulting services, the […]

Another View

Melissa Pigott, Ph.D.

On April 1, 2021

I love to discuss, and write about, etiquette. As a social psychologist, I am keenly aware of the social norms involved in etiquette, which involves far more than knowing which fork to use. There is a certain etiquette involved in communicating with others, in both professional and personal settings. This includes “responding in kind” to […]

I’m a Professional Judge of Character – Trust my 1st Impression

A Point of View

Melissa Pigott, Ph.D.

On March 30, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Employment, Entrepreneurship, Getting the Job Done, Jury Consultants, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Managing Employees, Marketing your Business, Mental Health, Psychology, Small Business Success, Trial Consultants

There have been several notable examples of my, and others’, questioning my first impressions of someone. On all of these occasions, my first impression was correct and unfortunately, questioning it caused negative turns of events. In that, as a psychologist, I am what most people would consider “a professional judge of character,” I have tried […]

Another View

David H. Fauss, M.S.M.

On March 30, 2021

One aspect of owning a business never gets easier – hiring. I feel like it is always a gamble. And, I’m apparently not a good gambler because I’ve taken chances on hiring people who turned out to be ill equipped to do our work, or worse, a really bad fit, a bad choice, maybe a […]

Sorting out responses and non responses

A Point of View

David H. Fauss, M.S.M.

On March 4, 2021

Category: Getting the Job Done, Jury Behavior, Jury Consultants, Litigation Consultants, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

A few months ago, Melissa and I were talking with one of our favorite clients, Buddy Schulz, when he commented that Melissa’s job during jury selection involved sorting out responses, and non responses, of potential jurors. He was noting that it is one thing to evaluate what someone says during jury selection (or perhaps with […]

Another View

Melissa Pigott, Ph.D.

On March 4, 2021

Category: Getting the Job Done, Jury Behavior, Jury Consultants, Litigation Consultants, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

Jury selection involves, at least for me, interpreting and de-coding the things people say and do and the things they don’t say or do. In fact, I spend just as much time observing the nuances of people’s behavior as I do in listening to the words they say. When a potential juror is being questioned […]

Ghosting

A Point of View

David H. Fauss, M.S.M.

On February 18, 2021

Category: Business Frustrations, Common Courtesy, Entrepreneurship, Getting the Job Done, Jury Consultants, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Small Business Success, Trial Consultants

Ghosting. This is a relatively new term used to indicate what might otherwise be called “radio silence,” that is, a loss of communications. Despite the many ways we can now communicate, via email, text, direct messaging, “zoom” calls, or even the good old phone or maybe “snail” mail, it amazes me that we often end […]

Another View

Melissa Pigott, Ph.D.

On February 18, 2021

Ghosting is rude, unprofessional, and, when it comes to friends and family, mean. I have been ghosted on several occasions, by long time friends who chose to cut me out of their lives for unknown reasons. One of these friends remained out of touch for about 20 years, another, for 7 years, and another, 6 […]

Listen as Much as, or More Than, You Talk

A Point of View

Melissa Pigott, Ph.D.

On January 5, 2021

Category: Business Frustrations, Business personalities, Business Relationships, Careers, Common Courtesy, Getting the Job Done, Jury Consultants, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

Sometimes, these posts almost write themselves. This is one of those times. I am a regular reader of advice columnists in newspapers. (Yes, I still read newspapers, several, in fact, on a daily basis.) “Dear Abby” recently provided some sage advice that included a suggestion for the reader to “listen as much as you talk.” […]

Another View

David H. Fauss, M.S.M.

On January 5, 2021

To borrow from Alex Lifeson of Rush – “Blah blah blah. Blah blah blah, blah, blah, blah.” Some of you may recognize this from Alex’s speech following Rush’s induction into the Rock & Roll Hall of Fame. It was an amazing thing to hear and watch – because one could, or at least I could, […]

When things don’t make sense: 28 days off

A Point of View

David H. Fauss, M.S.M.

On December 17, 2020

Category: Business Frustrations, Business personalities, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Small Business Success, Trial Consultants, Trial Consulting, Work-Life

The work we do as trial consultants requires us to work closely with our attorney clients for several weeks or months, or even years. Clients are typically respectful and courteous. But, as we have written before, there are a few outliers – clients who abuse everyone around them, including us. We have had a few […]

Another View

Melissa Pigott, Ph.D.

On December 17, 2020

One of the most interesting aspects in my career as a jury consultant is unrelated to the expertise I provide to my clients on things such as trial strategy, jury selection, and witness preparation. This interesting aspect of my job happens when my clients, all of whom are educated and intelligent attorneys, forget I am, […]

Putting Technology to Use

A Point of View

David H. Fauss, M.S.M.

On December 3, 2020

Category: Careers, Entrepreneurship, Getting the Job Done, Jury Behavior, Jury Consultants, Litigation Consultants, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Small Business Success, Travel, Trial Consultants, Trial Consulting

I was prompted to write this, and the prior post, because of Magnus’ recent move. The move necessitated discarding many tools which have been useful during our careers in trial consulting. When we started Magnus in late 1993, Melissa began to receive invitations to speak to groups of lawyers, insurance adjusters, and law school students. […]

Another View

Melissa Pigott, Ph.D.

On December 3, 2020

Thanks, in large part, to David, Magnus has always been ahead of the curve when it comes to using the most up to date technology. I have been making presentations to large audiences for my entire career. In the old days, when I was Director of Marketing Research at a large urban hospital, an A/V […]

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Archive | Litigation Consultants

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

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