Archive | Litigation Research

Clipped Wings

A Point of View

Melissa Pigott, Ph.D.

On October 20, 2020

Category: Business Frustrations, Business Travel, Careers, Employment, Entrepreneurship, Getting the Job Done, Jury Consultants, Life Outside of Work, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Mental Health, RoadWarrior, Travel, Trial Consultants

Due to recent world events, most people’s lives have changed in ways that would, previously, have been unimaginable. Although some of my retired friends and family members tell me that they stayed home, often alone, before the pandemic and thus, haven’t noticed many changes in their daily lives, the rest of us have noticed lots […]

Another View

David H. Fauss, M.S.M.

On October 20, 2020

Melissa and I have posted much about travel for work or pleasure, including a list of places we’ve been (https://magnusinsights.com/2016/06/ive-been-everywhere/). And, we have generally enjoyed our travels. Sure, it is tiring and stressful, but the rewards are many. Our work requires travel to the trial venue so that our case assessments are conducted based on people […]

Muster in an Emergency

A Point of View

David H. Fauss, M.S.M.

On October 15, 2020

Category: Business Frustrations, Business Travel, Employment, Getting the Job Done, Jury Research, Litigation Research, Magnus, Magnus Research, Managing Employees, RoadWarrior, Small Business Success, Travel, Trial Consultants

After many, many years of doing trial consulting work all over the place, we have amassed our share of travel war stories. One detail that readers of our posts will have noted is that we try to learn from everything that happens in order to do better the next time and we try to train […]

Another View

Melissa Pigott, Ph.D.

On October 15, 2020

The concept of what it means to be a member of a team is lost on some people. In today’s world of “it’s all about me, myself, and I” or, as George Harrison wrote, “I Me Mine,” some people are too busy thinking about maximizing their best interests to realize that other people are depending […]

Online Mock Jury Research

A Point of View

Melissa Pigott, Ph.D.

On October 6, 2020

Category: Business Frustrations, Business personalities, Business Travel, Careers, Entrepreneurship, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Research, Marketing your Business, Small Business Success, Trial Consultants, Trial Consulting, Workplace Technology

Magnus Research Consultants has entered the online age and now offers Verdict Perception Research™ among our other services. Verdict Perception Research™ involves recruiting jury eligible citizens from a trial venue who watch pre-recorded presentations (arguments) made by attorneys regarding a lawsuit, then deliberate until they reach a unanimous verdict. While there are many differences between […]

Another View

David H. Fauss, M.S.M.

On October 6, 2020

For many years, we at Magnus resisted adding online mock jury research to our repertoire, mainly for the limitations Melissa noted in her part of this post. But, necessity drove us to explore the technology options and there were many options! That variation was another of our hesitations in that some of what passes for […]

Don’t panic. Fix it!

A Point of View

David H. Fauss, M.S.M.

On October 1, 2020

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Jury Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Managing Employees, Small Business Success, Trial Consultants, Workplace Technology

This post builds on the last post about not letting them (the client) see you panic. Don’t panic – just fix it – is a worthwhile mantra in the workplace, and in life. Panic and fear get in the way of fixing things. I was a Boy Scout long enough to learn about the need […]

Another View

Melissa Pigott, Ph.D.

On October 1, 2020

David and I share the same philosophy: Don’t panic – just fix it! I will never, ever, forget the time when one of our long ago employees broke the toilet seat, and instead of admitting what she had done, panicked and remained silent. Guess who was the next person to use the restroom and attempt […]

Don’t let them see you panic

A Point of View

David H. Fauss, M.S.M.

On September 24, 2020

We keep a list of topics for these posts; this one was added to the list several years ago and I’m just getting around to writing about it. I preface the post with that because the incident(s) which inspired it were even longer ago and happened with former, not current, team members. The incidents usually […]

Another View

Melissa Pigott, Ph.D.

On September 24, 2020

Over the years I have been working as a trial consultant, I have had many reasons to panic. I have also had many opportunities to observe my staff members panic. There are numerous things that can, and do, go wrong, including things over which we have no control and things that occur from mistakes, carelessness, […]

We Do Our Jobs Even When Others Don’t

A Point of View

Melissa Pigott, Ph.D.

On September 8, 2020

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Careers, Employment, Entrepreneurship, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Partnerships, Small Business Success, Trial Consultants, Trial Consulting

Recently, we at Magnus had what appeared, at first, to be a promising new business opportunity. This new opportunity was planned as a joint venture among 3 companies, including Magnus. Another company is a company that has been a long time vendor of ours, with the other company being known only to our vendor and […]

Another View

David H. Fauss, M.S.M.

On September 8, 2020

As we write this, the fallout from this experience has continued. There are some hurt feelings amongst all, especially those with whom we planned to partner. But, the underlying objective we have at Magnus is to get the job done, and get it done well. (I’d add that anything Melissa and I undertake is done […]

Customers: Happier when they leave

A Point of View

David H. Fauss, M.S.M.

On August 27, 2020

Category: Business personalities, Careers, Employment, Entrepreneurship, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Pie Power, Small Business Success, Sweet Delights, Trial Consultants, Trial Consulting

We recently visited with our friend Ms. Debbie at Sweet Delights in Homestead. During our conversation, she commented that she wants her customers to be happier when they leave than when they arrived. She has much to offer in that regard with her wonderful cakes and pies, which are truly sweet delights. Her effervescent personality […]

Another View

Melissa Pigott, Ph.D.

On August 27, 2020

Magnus is in the trial consulting business, not the bakery business. Our clients come to us to obtain our expert assistance in solving significant problems, not because they want something sweet to eat. However, despite the vast differences between Magnus and Ms. Debbie’s company, Sweet Delights, we share a common goal: Keeping the customer satisfied. […]

Nuclear Verdicts: Part 2

A Point of View

David H. Fauss, M.S.M.

On August 20, 2020

Category: Jury Behavior, Jury Consultants, Jury Deliberations, Jury Research, Litigation Consultants, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

Face it, some trials are bad, there is liability, there are real damages. Evaluating those honestly and without bias is what we, as trial consultants, help our clients accomplish. And, that said, the other issue in mock jury research when we work for the defense is that the plaintiff’s argument, when presented during the mock […]

Another View

Melissa Pigott, Ph.D.

On August 20, 2020

Over the years, I have heard some interesting remarks from defense attorneys and insurance adjusters following their observations of mock juries deliberating on their case. One client, who is a defense attorney but who was, for reasons unknown to me, hired to represent numerous plaintiffs in a billion dollar class action case, told me that […]

Melissa the Drill Sgt.

A Point of View

Melissa Pigott, Ph.D.

On August 18, 2020

Category: Business personalities, Careers, Employment, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Small Business Success, Trial Consulting

Among my family members and friends, I am usually the quietest, most introverted, person in the room. I do not enjoy idle chit chat as a way of passing the time, nor do I enjoy telling (not to mention listening to!) long winded stories with off the point digressions. When I have something to say, […]

Another View

David H. Fauss, M.S.M.

On August 18, 2020

The “Melissa as drill sergeant” is one of the most lasting stories in the history of Magnus. Henry Latimer was such a gentleman, but he was tough. As a former Marine, and former judge, he was a master of handling difficult cases and clients. He quickly became a favorite of ours and was a pleasure […]

Nuclear Verdicts: Part 1

A Point of View

David H. Fauss, M.S.M.

On August 13, 2020

Boom – the verdict is in and it is explosive, shocking everyone involved. These verdicts are referred to “nuclear verdicts,” with the implication that they are both large and unreasonable. I read about this phenomenon regularly. It is a trend that frightens one side of the “v.” – the defense side, and emboldens the other […]

Another View

Melissa Pigott, Ph.D.

On August 13, 2020

When David and I founded Magnus in 1993, we used a slogan in our marketing materials, “Reducing Uncertainty.” We know, based on our experience in conducting mock trials, focus groups, and attitude surveys, that our research results provide our clients with information about which they would have never known without our help. Knowing this information […]

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Archive | Litigation Research

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

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David H. Fauss, M.S.M.

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David H. Fauss, M.S.M.

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Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

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