Archive | Managing Employees

Can Do

“Can Do” is one of my mantras. I adopted it from Claudia Taylor Johnson, more commonly known as “Lady Bird” Johnson, the wife of President Lyndon Baines Johnson. Lady Bird Johnson was our First Lady from 1963 to 1969. On her desk was a paperweight with the “Can Do” motto on it, to signify that […]

Continue Reading

It is refreshing when the can do attitude is demonstrated by a stranger, a store clerk, a server in a restaurant, and of course, an employee. I was once complimented by a customer to whom I was selling a camera in a retail setting. I didn’t think I was doing anything special, but he noticed, […]

Continue Reading

Be the Solution

One of the television shows Melissa and I watch is “NCIS.” The story line in a recent episode involved a young man telling about his father, who had died in another episode. The young man said that, before he died, his father attempted to teach him to “be the solution.” That is, don’t be the […]

Continue Reading

“Be the solution” is similar to “Be the change you want to see in the world” (with the latter saying commonly misattributed to Mahatma Gandhi, who, according to multiple sources, never said anything of the sort). The idea behind both of these statements is that, for positive change to occur, one must be an active […]

Continue Reading

First impressions (do matter)

First impressions matter. They really do! Social psychologists who study impression formation and cognitive psychologists who study presentation order effects, such as the primacy effect, agree that information presented early has a greater impact than information presented later. Impression formation has been heavily researched in social psychology since the 1940s, when Solomon Asch conducted a […]

Continue Reading

In thinking about what to write for this post I immediately had a flashback to a time Melissa and I were scheduled to interview a young man who had recently graduated with a master’s degree in psychology and had a wealthy family background. I guess stereotypes were working in his favor, that is, until he […]

Continue Reading

Common Sense (fill in the blank)

A growing pet peeve of mine is the use of phrases like “Common Sense” as in “Common Sense Legislation” or “Common Sense Rules.” (Fill in the blank after common sense with immigration reform, gun control, tax reform, health care reform, etc. and you’ll get an idea of the topics I’m thinking about when writing this.) […]

Continue Reading

I’m not sure what sparked David’s sudden interest in common sense. Many people I know believe they possess common sense, defined as “sound and prudent judgment based on a simple perception of the situation or facts.” Upon close examination of this, dictionary, definition of common sense, I will agree that many people have a simple […]

Continue Reading

If You Break it, Speak up!

A Point of View

David H. Fauss, M.S.M.

On February 28, 2019

Category: Business Frustrations, Careers, Common Courtesy, Employment, Getting the Job Done, Magnus, Magnus Insights, Magnus Research, Managing Employees

When writing these posts, Melissa and I work from a list of ideas that have come to mind over time. We often do not write them, however, in the order in which they are added to the list. This post is one of those. Knock on wood, with our current staffing, the issue I’m writing […]

Continue Reading

My mom used to enjoy browsing in antiques stores. I remember one store that had annoying little signs all around that said, “You break it, you bought it.” As annoying as those signs were to me, I learned, as a young child, not to touch anything, lest I break it, due to the fact I […]

Continue Reading

Crazy Courthouse Story #3 Bombscare

My first crazy courthouse story happened in the Lee County Courthouse in my hometown, Fort Myers, Florida and this post, the third in the series, is also about an event that happened in the Lee County Courthouse. As with rental cars, airplanes, hotels, and other places and things I frequent, I spend a lot of […]

Continue Reading

Melissa’s courthouse experiences have run quite the gamut. I’m sure our clients have many crazy stories to tell as well. As for me, all I can add is that I’m glad in instances like the bombscare, or the 9-11 attacks, that those who work in the courthouses are well trained. I’m sure that, in today’s […]

Continue Reading

Hotel Fires Reveal Personalities

I have been traveling for work, and, therefore, staying in hotels across the USA, for many years. I have lost count of the number of nights I have spent in hotels, however, I know this number must be in the thousands by now. I have a “been there, done that” attitude when it comes to […]

Continue Reading

Melissa’s travels for work are far greater than mine, yet, on one occasion, she and I were together when the fire alarm sounded. Fortunately, we were in a much warmer climate and our response to the alarm had the benefit of learning from her prior experience. We dressed for the weather, which though warm, was […]

Continue Reading

Reflections on Technology Changes

I was thinking about my iPhone recently in the context of how that small, but complex, device has made changes to my daily routine, to my work pattern. It did not happen over night, nor with the iPhone alone. I have had a car phone since the early 1980s. My first was a radio-phone which […]

Continue Reading

I am constantly amazed at the numerous ways technology has changed our ability to perform work on behalf of Magnus’ clients. David and I have been in the trial consulting business for a long, long time. I used to marvel at the efficiency of sending a fax to a client instead of mailing them a […]

Continue Reading

Priorities as Hot Potatoes

I was recently thinking about how our report production process resembles the childhood game of Hot Potato. That’s the game where a group of children passes a hot potato, or some other object, with music playing. When the music stops, someone is left holding the hot potato. Kind of like musical chairs, without walking around […]

Continue Reading

I must admit that I enjoy playing “hot potato” as it relates to the process of preparing a report on behalf of a client far more than I enjoyed playing the game as a child (for that matter, the game of musical chairs was not for me, either). The concept of hot potato or passing […]

Continue Reading

The problem isn’t the problem. The problem is the response.

A Point of View

David H. Fauss, M.S.M.

On November 1, 2018

Category: Business Frustrations, Getting the Job Done, Managing Employees, Small Business Success

Stuff happens (you may have seen this phrase as a bumper sticker with a different “S” word). That’s right, things happen. Lightning strikes. Gremlins materialize. In our trial consulting work, there are frequent technical issues that lead to problems. With competent staff, they are kept to a minimum, but there are times when, for example, […]

Continue Reading

Another View

Melissa Pigott, Ph.D.

On November 1, 2018

Category: Business Frustrations, Getting the Job Done, Managing Employees, Small Business Success

Things can, and do, go wrong. People have bad days. Machines break (particularly, my computer, when I seem to need it the most!). Glitches happen to supposedly “foolproof” plans. Living life according to Plan B, and sometimes, Plan C, is part of most people’s everyday existence. What differentiates us is the way in which we […]

Continue Reading

Powered by: BARD Marketing