Archive | Managing Employees

A Point of View & Another View – Ouch! How Employee Mistakes Hurt

A Point of View

David H. Fauss, M.S.M.

On March 6, 2014

Category: Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

I suppose it is partly because I operated my own business for several years as a photographer, with no employees, that I have a full appreciation for the costs of running a business.  If I broke a camera, or ruined a print, it was “my bad”, and I had only myself to blame.  But, when […]

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Another View

Melissa Pigott, Ph.D.

On March 6, 2014

Category: Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

As the co-owners of a small business, my spouse and I take everything personally, literally.  I tell new employees, “Look around.  Everything you see here was bought by my partner and me, and paid for, 100%, by money I earned personally.  If you break something, you have broken something that belongs to me, not the […]

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A Point of View & Another View – Debriefings

A Point of View

Melissa Pigott, Ph.D.

On March 3, 2014

Category: Getting the Job Done, Managing Employees, Small Business Success

Although my business partner, our employees, and I take great pride in our professionalism and work standards, something usually goes wrong during our research projects.  We employed a former member of the military who likened our jury research projects to a combat mission and who suggested, soon after he was hired, that we adopt a […]

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Another View

David H. Fauss, M.S.M.

On March 3, 2014

Category: Getting the Job Done, Managing Employees, Small Business Success

While our mock jury research may not seem prone to problems, when considering the technologies involved, the people involved, many of whom we have never met (including the mock jurors, and clients, and clients’ clients), things happen.  We travel to mock trials with hundreds of pounds of equipment, video cameras, cables, cords, surveys, and computers.  […]

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A Point of View & Another View – Staff Meetings

A Point of View

David H. Fauss, M.S.M.

On February 27, 2014

Category: Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

Staff meetings.  One need only read a few Dilbert cartoons to realize staff meetings can be non productive and sometimes painful to attend.  But, used with some forethought, they are an important way to keep everyone in sync and to allow the discussion of issues that require attention outside the demands of normal, everyday, work […]

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Another View

Melissa Pigott, Ph.D.

On February 27, 2014

Category: Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

I detest staff meetings.  I perceive them as a total waste of my time, time when I could be doing “real work” or just about anything else.  I know how to perform my job and I don’t need to participate in a meeting in order to learn what to do.  These statements aside, I also […]

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A Point of View & Another View – Keeping Everyone Organized

A Point of View

David H. Fauss, M.S.M.

On February 20, 2014

Category: Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

Though my business partner/spouse and I are organized people, employees have not always proven themselves to be.  We have hired many employees for their first professional job and, although habits they had in college may have worked well for them when they were only concerned with their own individual performance, we have often seen the […]

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Another View

Melissa Pigott, Ph.D.

On February 20, 2014

Category: Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

I know what I am doing, at all times, on all cases for which my company and I have been retained.  But, knowing what I am doing does not mean others know what they are doing!  Realizing this, I have taken numerous steps to communicate with employees exactly what they are supposed to do on […]

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A Point of View & Another View – Ziggy Principle

A Point of View

Melissa Pigott, Ph.D.

On February 17, 2014

Category: Business Partnerships, Careers, Employment, Managing Employees

Ziggy (or Ziggy Stardust, his full name) was my beloved cat who lived until he was 19 years old.  Ziggy and I traveled far and wide, had many amazing experiences, and after his passing, I wrote a book about his adventures.  For all of his greatness, however, Ziggy was, after all, a cat.  And, weighing […]

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Another View

David H. Fauss, M.S.M.

On February 17, 2014

Category: Business Partnerships, Careers, Employment, Managing Employees

I know that children sometimes use a tactic similar to the Ziggy principle in trying to play one parent off the other.  The interesting point, though, in a work environment is that trying to pitch something to one boss, then another, is that this can be a dangerous career move.  Bemused, maybe, but the more […]

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A Point of View & Another View – Who Works for Whom (You’re Fired)

A Point of View

David H. Fauss, M.S.M.

On February 13, 2014

Category: Business Partnerships, Careers, Employment, Managing Employees, Small Business Success

As we developed the topics for these insights, my spouse/business partner and I obviously based them on our experience as small business owners.  While it is the topic of other posts to discuss who created or operates small or large businesses, suffice it to say that if someone has started a business or is running […]

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Another View

Melissa Pigott, Ph.D.

On February 13, 2014

Category: Business Partnerships, Careers, Employment, Managing Employees, Small Business Success

My spouse/business partner and I have had the good fortune to have many wonderful employees over the years.  We have had numerous long term employees and have also had the pleasure of working with several vendors for decades.  During the over 20 years we have owned and operated our business, however, we have also had […]

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United Front Not Always Apparent

A Point of View

Melissa Pigott, Ph.D.

On February 10, 2014

Category: Business personalities, Careers, Employment, Managing Employees, Small Business Success

Above all else, my spouse/business partner and I maintain a united front. Yes, we disagree, we sometimes don’t see eye to eye, and we have idiosyncracies that annoy each other, but we are a team and our efforts, when combined, are a formidable match for anyone who attempts to “play” one of us against the […]

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Another View

David H. Fauss, M.S.M.

On February 10, 2014

Category: Business personalities, Careers, Employment, Managing Employees, Small Business Success

As business and life partners, we will naturally have a similar perspective on many issues such that it is second nature to respond in some united fashion. As Melissa discusses, in the extreme, when employees have tried to create a wedge between us, that mistake results in almost an automatic defensive response (usually resulting in […]

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A Point of View & Another View – When Momma Ain’t Happy

A Point of View

Melissa Pigott, Ph.D.

On January 27, 2014

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees

A former and long time employee of my company, who also happened to have been married to the same woman for many decades, used to say, “When momma ain’t happy, ain’t nobody happy.” Although the grammar contained in this statement was, at first, shocking, in that the person who said it has a Ph.D., it […]

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Another View

David H. Fauss, M.S.M.

On January 27, 2014

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees

One of the keys to success as an employee is to learn how to keep the boss happy by learning that boss’ preferences, style, or approach. And, once it is learned, emulate it, or at least think of one’s work from the perspective of the boss. A boss often has good reasons for approaching work […]

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A Point of View & Another View – Have Rules (Policies, & Procedures)

A Point of View

David H. Fauss, M.S.M.

On January 15, 2014

Category: Getting the Job Done, Managing Employees, Small Business Success

When we first started our business, long before we had the prospect of having employees, we began developing a policy and procedures manual. Maybe it was my degree in Organizational Behavior, or Melissa’s having taught Industrial/Organizational Psychology, or both of us having worked for other employers, but we knew that while we had “free” time […]

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Another View

Melissa Pigott, Ph.D.

On January 15, 2014

Category: Getting the Job Done, Managing Employees, Small Business Success

Magnus is a small corporation, however, we have extremely formal ways of doing business. We have a specific policy covering every major aspect of our work, including dress code, social media, and what constitutes a valid expense on an expense report. As with most employers, my partner and I have had numerous experiences with employees […]

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A Point of View & Another View – Communication Skills

A Point of View

Melissa Pigott, Ph.D.

On January 13, 2014

Category: Careers, Employment, Getting the Job Done, Managing Employees, Travel

There are myriad ways to communicate in today’s workplaces. Unfortunately, many employees seem to prefer one means of communication over others, regardless of the circumstances. In addition, it has been my experience, as an employer, that most employees are not perceptive enough to discern, on their own and without frequent prompting, that “the boss” usually […]

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Another View

David H. Fauss, M.S.M.

On January 13, 2014

Category: Careers, Employment, Getting the Job Done, Managing Employees, Travel

Another issue I have observed is employees, especially the youngest ones, being reluctant to pick up a telephone and make a call. Sometimes that is what should be done – it is the expedient choice, but it appears many people have learned to prefer one way communication via email. Email takes away the give and […]

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