Author Archive | David Fauss

Unprofessionalism in law

As trial consultants, we are generally hired on “big” cases which have enough complicating factors that the attorneys and their clients need our help to figure out. In other words, when the stakes are high, our help is needed. Because of this, perhaps, we have very rarely interacted with unprofessional attorneys. There have been some […]

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I am a “peace and love” aficionado and, as a social psychologist, my people skills are slightly more elevated than those of the attorneys with whom I have chosen to spend my career. It has always amazed me that some attorneys, who are paying me for my help, do everything they can to alienate me, […]

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Working for jerks, never!

I recently wrote about a client I called a “2 time client” meaning we worked for him our first and last times on the same case.  I never thought it would get worse and that we would have a client we would have to fire before doing the work for which we were retained.  Unfortunately, […]

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As John Lennon famously said, “instant karma’s gonna’ get you.” Let’s hope so! The attorney who is the subject of this post is a younger than age 40 personal injury attorney in West Palm Beach who, because David dared to come inside his office (which is, of course, open to the public), verbally and physically […]

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2 Time Clients

Melissa’s mother had a saying that she used, rarely, to indicate she was not going to do, or eat, or whatever that same thing again. For example, if she went somewhere one time and did not like it, she would say, “I’ve been there twice, my first and last times…” I’ve been to a few […]

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It is painful for David to turn away business, and the revenue derived from business, but when a client has abused me, one or more of our employees, or him, the pain from working with the abuser is greater than the pain from lost revenue. Fortunately, there have been few clients in my decades long […]

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The Evolution of our Job Interview. Part 2

A Point of View

David H. Fauss, M.S.M.

On July 9, 2015

Category: Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

Part 2 of the Job Interview Evolution involves the addition of questions to our interview protocol based on experiences with interviewing and hiring, or more accurately, hiring mistakes. For example, we once hired a research associate for our trial consulting business who, within a few weeks of hiring, reported that she “hated attorneys” and was […]

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Another View

Melissa Pigott, Ph.D.

On July 9, 2015

Category: Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

Prior to having the unfortunate (but, thankfully, short lived) experience with the employee who hates lawyers, I would never have believed there would be anyone stupid enough to apply for, then accept, a job in which all revenue earned by the employer is earned by working for attorneys. But. it happened! And now we are […]

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The Evolution of our Job Interview. Part 1

A Point of View

David H. Fauss, M.S.M.

On July 2, 2015

Category: Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

One thing that happens in running a business, of any sort, is that you, hopefully, learn new “tricks” along the way. Some are strokes of genius, but more often, they are things learned the hard way. I wish I could say the trick I’m about to report was a moment of genius, but it happened […]

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Another View

Melissa Pigott, Ph.D.

On July 2, 2015

Category: Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

David has spent an inordinate amount of time interviewing job candidates, most of whom never make it to the in person interview by me. In that the vast majority of people whom David has interviewed over the years have not been hired by our company, Magnus, a lot of productive time has been wasted. For […]

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Working on a Roller Coaster

After well over 20 years in the trial consulting business, I hoped the work load would smooth out and there would not be a constant peak and valley cycle of business. Alas, it appears we’re on a perpetual roller coaster. The cycle is such that there are times we are slammed with what seems like […]

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For the most part, living life on the roller coaster has become easier for me with the passage of time. There used to be a time when, after weeks or months of not having any work to do, I would become convinced we would never work again. Then, just as I had given up all […]

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Starting out: Use your connections & contacts

A Point of View

David H. Fauss, M.S.M.

On June 18, 2015

Category: Careers, Employment, Getting Through Life and Work, Managing Employees, Marketing your Business, Trial Consulting

Sometimes, following the theme of my recent posts, using what you’ve got involves who you know. Again, it may seem unfair, but that is the way of the world. And, it is no secret that who you know is critical to success in getting a job, selling your services/products, and in many other ways. One […]

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Another View

Melissa Pigott, Ph.D.

On June 18, 2015

Category: Careers, Employment, Getting Through Life and Work, Managing Employees, Marketing your Business, Trial Consulting

When David and I started Magnus Research Consultants in 1993, we literally knocked on the doors of anyone and everyone who would meet with us. I am lucky to be from a small town, Fort Myers, Florida and my family has been there since the 1920s. In Fort Myers, my last name has always given […]

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What if you don’t have “it”?

A Point of View

David H. Fauss, M.S.M.

On June 11, 2015

Category: Careers, Employment, Getting Through Life and Work, Managing Employees, Marketing your Business

In writing the post on using what you’ve got, I left off with, what if you are unattractive (or some other special something) and don’t have that advantage? We’ve interviewed hundreds of job candidates in the past 20+ years, some of whom have not been attractive. Yet, we have hired some of them and not […]

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Another View

Melissa Pigott, Ph.D.

On June 11, 2015

Category: Careers, Employment, Getting Through Life and Work, Managing Employees, Marketing your Business

Because ratings of attractiveness are, for the most part, universally accepted within one’s culture, it follows that most people also recognize the traits of unattractiveness. In addition, social psychological research has revealed most people are adept at rating themselves on the attractiveness continuum, such that, if one has a mirror, his/her self perceptions are usually […]

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Use what you’ve got

A Point of View

David H. Fauss, M.S.M.

On June 4, 2015

Category: Careers, Employment, Getting Through Life and Work, Managing Employees, Marketing your Business

Okay, from the outset I will insert this disclaimer. This post could be a bit controversial or seen as sexist or perhaps otherwise “unfair” – but it isn’t, and should be read with an open mind. Now to get to the issue. We all need to use what we’ve got (or have been given in […]

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Another View

Melissa Pigott, Ph.D.

On June 4, 2015

Category: Careers, Employment, Getting Through Life and Work, Managing Employees, Marketing your Business

David’s topic is controversial, however, the relationship between physical attractiveness and attributions has been the subject of social psychological research for many decades. There are countless social psychological studies that reveal a positive correlation between ratings of physical attractiveness and perceived personality traits, summarized as “what is beautiful is good.” This research has also revealed […]

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Isn’t this stuff just common sense? Part 2 – Jury Consulting

A Point of View

David H. Fauss, M.S.M.

On May 28, 2015

Category: Getting the Job Done, Small Business Success, Trial Consulting

Misinformation is a dangerous thing.  I’m sure it happens in every field, but due to the fact that there are no set standards for qualifications of trial consultants, misinformation abounds.  Trial consultant qualifications are a topic for another post, but in this post I want to relate some of the non common sense parts of […]

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Another View

Melissa Pigott, Ph.D.

On May 28, 2015

Category: Getting the Job Done, Small Business Success, Trial Consulting

Knowing what one doesn’t know is, in my opinion, just as important as knowing anything else. For example, I have no hesitation in obtaining the professional opinion, as well as following the advice of my dentist, who spent many long years in dental school during the time I was studying for my Ph.D. in social […]

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