Archive | Business Relationships

Give others a Stanley

A Point of View

Melissa Pigott, Ph.D.

On September 29, 2015

Category: Business personalities, Business Relationships, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

In a previous post I wrote about “giving yourself a Stanley” when one has done something amazing or otherwise deserving of recognition. Along these lines, I am also an advocate of “giving others a Stanley” when someone else has done something helpful, noteworthy, or wonderful. I rarely miss the opportunity to tell someone “good job,” […]

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Another View

David H. Fauss, M.S.M.

On September 29, 2015

Category: Business personalities, Business Relationships, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

Receiving praise should feel good, and it usually does. But, it has been interesting to observe some of our best performers in the workplace react with surprise when we do praise them. It appears that genuine praise, not of the “everyone gets a trophy variety,” is somewhat rare in the business world. Maybe it is […]

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The Pearl

A Point of View

David H. Fauss, M.S.M.

On September 17, 2015

Category: Business Frustrations, Business Relationships, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

It is great thing to find a gem, actually, a pearl, of an employee. Our most recent hire came as a referral from a trusted source, her father. I’ve known him for well over 20 years as our business and personal accountant and friend. Along the way, Melissa and I met his family, including his […]

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Another View

Melissa Pigott, Ph.D.

On September 17, 2015

Category: Business Frustrations, Business Relationships, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

The title of this post is “The Pearl” because pearl is the meaning of our wonderful employee’s name. In every way possible, she fits her name; she is truly a pearl, a gem, of a person! Interestingly, as with another of our best employees, she applied for a job with Magnus at a time we […]

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Give yourself a Stanley

A Point of View

Melissa Pigott, Ph.D.

On September 15, 2015

Category: Business personalities, Business Relationships, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

A long time ago, 2 of my employees and I witnessed something that, at the time, seemed rather odd to all of us. We were making a presentation in a client’s office and among the attorneys in attendance was an older attorney of some renown who, upon being told he had done something beneficial in […]

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Another View

David H. Fauss, M.S.M.

On September 15, 2015

Category: Business personalities, Business Relationships, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

Our practice of “giving Stanleys” has been an interesting experience. As Melissa points out, telling an employee to give himself/herself a Stanley seems strange at first. But, the old pat on the back seems strange, and perhaps offensive, to some younger employees as well, especially those who do not like being touched. By using the […]

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Fort Myers connection & Magnus: Mike Corso

In a recent post, David wrote about a client who verbally and physically assaulted him when David made a “courtesy call” to this attorney’s office without an appointment. As David mentioned, this has never happened in our decades of doing business. In fact, most clients are happy to have us stop by for an impromptu […]

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Melissa and I obviously admire those clients about whom we have posted recently. These posts are about clients whom we have gotten to know in ways beyond the lawsuits and clients for whom they are working. Mike is remarkable to us in how multi dimensional he is. Because of his expertise in engineering, we first […]

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Wish Them Well

As a final post, hopefully ever, in the series on unprofessional lawyers, I am borrowing some lyrics from my favorite rock band, RUSH. Written by Rush’s lyricist and drummer extraordinare, Neil Peart, and featured on their most recent album, Clockwork Angels, the song entitled, “Wish Them Well” is about realizing there is sometimes a need […]

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David finds a lot of inspiration from his favorite band, RUSH.  Unlike the lyricist for RUSH, Neil Peart, I have difficulty wishing well to someone who has harmed me.  However, wishing someone well is probably the healthiest attitude one can take upon being wronged.  The few clients with whom David and I have had an […]

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Fort Myers connection & Magnus: Tom Chase

Among the amazing attorneys with whom I have had the pleasure to work is an attorney who lives and works in my hometown, Fort Myers, Florida. Although this series of posts has been about attorneys in Fort Myers, there is no other attorney, indeed, person, who is like the one I am going to write […]

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Meeting Tom for the first time, about 20 years ago, I wasn’t sure what to think. His vivid story of one of his cases, which was one of those “truth is stranger than fiction” stories, has stuck with me forever, as it has with all who have heard it. It was not just the story […]

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Unprofessionalism in law

As trial consultants, we are generally hired on “big” cases which have enough complicating factors that the attorneys and their clients need our help to figure out. In other words, when the stakes are high, our help is needed. Because of this, perhaps, we have very rarely interacted with unprofessional attorneys. There have been some […]

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I am a “peace and love” aficionado and, as a social psychologist, my people skills are slightly more elevated than those of the attorneys with whom I have chosen to spend my career. It has always amazed me that some attorneys, who are paying me for my help, do everything they can to alienate me, […]

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Fort Myers connection & Magnus: Pat Geraghty

Soon after starting my company, Magnus Research Consultants, with my spouse/business partner, I had the opportunity to meet an attorney in my hometown, Fort Myers, Florida, named Patrick Geraghty. Since that time, Pat has been a great friend, a loyal client, and a source of endless information about a variety of topics. I have had […]

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As the one who was learning about my spouse’s hometown, finding out the back story on much of what happens in Ft. Myers has been interesting. And, Pat Geraghty is a man in the know, therefore, he and Melissa have had much to discuss over the years. I know there are power brokers in every […]

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Working for jerks, never!

I recently wrote about a client I called a “2 time client” meaning we worked for him our first and last times on the same case.  I never thought it would get worse and that we would have a client we would have to fire before doing the work for which we were retained.  Unfortunately, […]

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As John Lennon famously said, “instant karma’s gonna’ get you.” Let’s hope so! The attorney who is the subject of this post is a younger than age 40 personal injury attorney in West Palm Beach who, because David dared to come inside his office (which is, of course, open to the public), verbally and physically […]

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Fort Myers connection & Magnus: Kim Hart

Many years ago, I met an attorney in my hometown of Fort Myers, Florida, named Kim Patrick Hart. I will begin this post with some background. Kim and I are close in age, but we attended rival high schools. I graduated from the original high school, Fort Myers Senior High School (go Green Wave!) and […]

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You never know how things will turn out at a first meeting. I met Kim not long after starting Magnus in 1993 (Melissa met him a few years earlier). Though we had worked in the trial consulting world for a few years, and Melissa longer than me, we were starting “from scratch” and making cold […]

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