Archive | Trial Consulting

Eat defensively

A Point of View

Melissa Pigott, Ph.D.

On June 16, 2015

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Travel, Trial Consulting

When I began my career as a litigation (jury) consultant many years ago, one of the first pieces of advice a more experienced colleague told me was “eat defensively,” meaning eat when there is food to be eaten because it may be the only opportunity that presents itself. When I am traveling far and wide […]

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Another View

David H. Fauss, M.S.M.

On June 16, 2015

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Travel, Trial Consulting

Today is one of those eating defensively days for me. I’m attending a conference, writing in the morning before the session which starts at 1:00 p.m. With a specific, 1:00 p.m., start time, clearly lunch has to be early and over with to get to the meeting. And, I am in a “strange” town. Not […]

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When to keep quiet

A Point of View

Melissa Pigott, Ph.D.

On June 9, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success, Trial Consulting

As my late mother used to say, “If you can’t say anything nice about someone (or something), don’t say anything at all.” As a very opinionated person, I have often had difficulty following this motto; however, there are times when the reprehensible behavior, outlandish conduct, or unbelievably stupid comment of someone renders me with nothing […]

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Building on what Melissa has written, I am thinking of the old adage, “better to be thought a fool than to open your mouth and remove all doubt,” except in this analysis, it would “better to avoid a confrontation than to open your mouth and get into one!” It has been interesting to observe over […]

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Everyone has a boss. Clients = Many Bosses

Almost everyone who works for a living has a boss. Although I am the boss at my workplace, I have many, many bosses, the attorneys, insurance adjusters, and corporate representatives who hire my company and me to help them with their challenging litigation. Often, I must adjust my plans and work schedule to suit one […]

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“Be your own boss.” That’s the supposed appeal of owning a business. But, it is a very flawed observation about owning/operating a business. Whether the business is small or large, the customers, or clients in a service business, are the bosses. And in a service business, more than a product based business, the owner(s) must […]

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Isn’t this stuff just common sense? Part 2 – Jury Consulting

A Point of View

David H. Fauss, M.S.M.

On May 28, 2015

Category: Getting the Job Done, Small Business Success, Trial Consulting

Misinformation is a dangerous thing.  I’m sure it happens in every field, but due to the fact that there are no set standards for qualifications of trial consultants, misinformation abounds.  Trial consultant qualifications are a topic for another post, but in this post I want to relate some of the non common sense parts of […]

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Another View

Melissa Pigott, Ph.D.

On May 28, 2015

Category: Getting the Job Done, Small Business Success, Trial Consulting

Knowing what one doesn’t know is, in my opinion, just as important as knowing anything else. For example, I have no hesitation in obtaining the professional opinion, as well as following the advice of my dentist, who spent many long years in dental school during the time I was studying for my Ph.D. in social […]

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Isn’t this stuff just common sense? Part 1 – Small Business

It occurs to me that some of the topics we are writing about may seem like common sense.  But, I can assure you, as someone with an MBA and undergrad degrees in business (marketing and management) that running a small business is, first of all, not taught (or taught well) in school and second, until […]

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Most people I know have never, ever owned and operated a business. Having worked for other people for 20 years prior to co-owning Magnus Research Consultants, I am well aware of the numerous and vast differences between working for someone else, collecting a paycheck regardless of the company’s (or government agency’s) financial performance, and working […]

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“Know” your clients

A Point of View

David H. Fauss, M.S.M.

On May 7, 2015

Category: Business Relationships, Careers, Employment, Getting the Job Done, Small Business Success, Trial Consulting

One interesting aspect of our trial consulting work is that we often work for people whom we do not meet in person until we all show up at a mock jury project or Melissa arrives at the courthouse.  We have considerable contact with clients via phone calls and email, but often, there is little face […]

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Another View

Melissa Pigott, Ph.D.

On May 7, 2015

Category: Business Relationships, Careers, Employment, Getting the Job Done, Small Business Success, Trial Consulting

As a social psychologist, I am what many people describe “a people person.” I like human beings, in general, and I enjoy getting to know people, including learning what makes them who they are. My job, as a litigation consultant, requires me to interact with a variety of attorneys, insurance adjusters, corporate executives, and other […]

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Pro Bono

A Point of View

David H. Fauss, M.S.M.

On April 9, 2015

Category: Business Partnerships, Marketing your Business, Small Business Success, Trial Consulting

Pro bono is a term meaning work undertaken for the public good, usually without charge.  Our firm, Magnus, has been approached a few times over the past 20 years and asked for input on cases for which there was little or no funding.  Though we had a few cases where someone was trying to get […]

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Another View

Melissa Pigott, Ph.D.

On April 9, 2015

Category: Business Partnerships, Marketing your Business, Small Business Success, Trial Consulting

Most of the pro bono work Magnus has done in the past 20 years has been for 1 large law firm that has a pro bono section. We have worked with many talented and caring attorneys, including one, in particular, on a variety of high profile criminal matters. The end clients in these cases rarely […]

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Employees can/do turn into clients

A Point of View

Melissa Pigott, Ph.D.

On March 31, 2015

Category: Careers, Employment, Getting the Job Done, Managing Employees, Marketing your Business, Small Business Success, Trial Consulting

Almost everyone who works for a living knows not to “burn bridges” with former employers, lest they need a job reference or something else from the former employer in the future. Rarely, however, have I heard this expression applied to former employees. It seems that many employers fail to consider that, one day, when they […]

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Another View

David H. Fauss, M.S.M.

On March 31, 2015

Category: Careers, Employment, Getting the Job Done, Managing Employees, Marketing your Business, Small Business Success, Trial Consulting

The employee turned client is an interesting turn about and, a positive sign in many ways. And, it was also interesting when we had someone who had worked for 2 other trial consulting firms hire us at a firm where he was (once again) practicing law on his cases. He did not hire either of […]

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Ring the Bell

A Point of View

David H. Fauss, M.S.M.

On March 26, 2015

Category: Business personalities, Getting the Job Done, Small Business Success, Trial Consulting

I recently wrote about celebrating clients.  And, one of the ways we celebrate them at Magnus, or specifically, their bringing a new case to us, is to literally ring a bell when we get a new case.  We started this practice a few years ago when someone gave us a bell that is mounted outside […]

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Another View

Melissa Pigott, Ph.D.

On March 26, 2015

Category: Business personalities, Getting the Job Done, Small Business Success, Trial Consulting

I am not a fan of disco music, but David’s topic reminds me of a disco song, circa 1979, called “Ring My Bell” and performed by Anita Ward. The catchy song repeatedly urges the listener to “ring my bell, ding-dong-ding, ring my bell, ring-a-ling-a-ling.” And ringing the bell is exactly, literally, what we do each […]

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Don’t hire me just to make you look good; it might not work out like you planned

A Point of View

Melissa Pigott, Ph.D.

On February 17, 2015

Category: Getting the Job Done, Litigation Tips, Trial Consulting

Recently, a long time client accused me of being overly critical of his clients’ case. It seems that this client, a well respected attorney, and his law partner, another well respected attorney, were displeased that I did not perceive their case in the same positive light as they and their clients (attorneys for a huge […]

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Another View

David H. Fauss, M.S.M.

On February 17, 2015

Category: Getting the Job Done, Litigation Tips, Trial Consulting

The scenario Melissa described is one in which the “truth hurt.” And, for whatever reason, our attorney clients had not been as honest and open with their clients as they probably should have been. In addition, the lack of preparation on the part of a very busy, well respected, trial attorney was shocking. Don’t misunderstand […]

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