Archive | Small Business Success

Working Remote – Transparency

In this time of forced social distancing, with many people working remotely from home or on quarantine, I have been using some of my time to make calls or otherwise contact clients about outstanding proposals, etc. I always have a stack of people to call upon, so I’ve been reaching out. The results of these […]

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One of my favorite “gate keeper” responses, when I ask to speak with one of Magnus’ clients (including returning his/her call) is “Please hold.  Let me see if he wants to take your call.”  Wow! Talk about a put down!  That kind of response makes me wish I never called.  Far better to say “Please […]

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COVID-19 was Only One of Many Distractions

How I wish for a workplace free of distractions! On March 12, 2020, when the U.S.A. was still a relatively “normal” place, Magnus conducted a relatively large series of mock trials for a client. Conducting mock jury research requires many days of report writing for me, which necessitates highly concentrated efforts and high level thought […]

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It often amazes me how much work Melissa and I have to do that has nothing to do with being a trial consultant, things which are not productive, and don’t create any revenue.  On this fateful Monday, I found myself seeking out the property manager to report the plumbing problem, then working with him to […]

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COVID Brain

As I write this, the world is in the midst of the COVID-19 pandemic. In fact, this is my first post related to this universal experience. I have noticed a phenomenon soon after restrictions were placed on movement, gathering, socializing, etc., which seems to be a form of shell shock. As the gravity of the […]

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In times like these, mindless behavior is, unfortunately, the norm.  Many people are suffering from duress due to lost employment, inability to pay bills, and worry about their future.  Forced to stay at home, we are realizing that, maybe, going to work every day is something we used to take for granted.  Many of us […]

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If the cake is bad, what good is the frosting?

David and I become inspired to write our blog posts in a variety of ways, including by sources that many people would not find particularly inspiring. As an example, this post was inspired by a fortune cookie that was included in a recent delivery from a local Chinese restaurant. Many so called fortunes found inside […]

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If the cake is bad, what good is the frosting?  I guess this is similar to the adage about not judging a book by its cover.  The book cover, or the frosting, can cover up what is worn or rotten inside.  Cutting the cake, looking under the hood, or beyond a glossy cover, reveals what […]

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We Can’t Make our Clients Do Anything

David and I recently attended a meeting with attorneys and their clients regarding a case for which they were considering retaining Magnus. The clients of the attorneys are a group of wealthy, sophisticated people who are accustomed to getting their way in all aspects of their lives. These individuals are from a variety of professional […]

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Many years ago, after we had completed a mock jury project for a first time client and he had resolved the case, I made a follow up call to him to ask his impressions.  He said everything was great, but he did have one complaint, he said, “You should have made me do this sooner.” […]

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Check SPAM for Treasure

I was recently reminded that email systems are far from infallible. I was purging email in my spam folder when I found an email from a prospective client asking for a proposal for mock jury research. The email was sent via OUR OWN WEBSITE through the “contact us” form. But, despite being sent from my […]

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Until this experience, I have never liked Spam.  When David and I have visited Hawai’i, we noticed the popularity of the canned meat type of Spam, which is prevalent in many restaurants.  But, the kind of Spam to which David refers is the computer variety that most computer users despise for its pesky intrusiveness.  Since […]

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Trial Team Crew

Once again, I was reminded about the people who support the lead trial attorney. The lead attorney and 2nd chair attorneys get the attention, like the rock star. Like Ozzy, Mick, or Geddy, who are lead singers, the lead attorneys are in the spotlight (or hot seat). But, behind them, there is often a small […]

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I have had the pleasure of working with attorneys and their trial teams for several decades.  It never ceases to amaze me that almost all of Magnus’ clients have a small army of professionals working with them on behalf of our mutual clients.  When I am involved in selecting a jury for a client, I […]

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Introduce yourself to the property manager

Magnus Research Consultants has been headquartered in the same location since 1996. In the first few years in our office space, the owner of the building also had an office in the same building. He retired, then passed away, leaving his family in charge of his vast business holdings. When the building owner moved out, […]

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I wholeheartedly agree with Melissa.  Ray is an interesting guy and, as with many relationships, it is beneficial to spend time getting to know people who impact one’s life, whether on a regular or infrequent basis.  Running a business involves many moving parts, whether it is the property manager, the teller at the bank, the […]

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Morning Routine

Woke up, fell out of bed Dragged a comb across my head Found my way downstairs and drank a cup…and so it goes in the daily life of many people. (Hopefully, the readers of this blog know the source for these famous lyrics.) For Melissa and me, there is no downstairs and we don’t drink […]

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Even though I am certain everyone who reads David’s and my posts know the lyrics David quoted at the beginning of today’s post were written by Paul McCartney (and credited to John Lennon and Paul McCartney) on the song titled, “A Day in the Life,” I am compelled to give credit where credit is due.  […]

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Neil Peart: Best of the Best

I’m writing this a week after the death of the rock and roll icon, drummer, lyricist, author, motorcyclist, and very private Neil Peart of RUSH. I’ve mentioned RUSH before in posts, and the fact that I’m a big fan, since about 1980. Neil’s impact on music is much more than his status as one of […]

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Because of David and his status as a die hard RUSH fan, I have been listening to RUSH music, at loud volumes, for over 30 years.  In addition, due to a rather bizarre set of circumstances, David and I have had the pleasure of meeting, on several occasions, one of the members of the band.  […]

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