Archive | Common Courtesy

Herding Cats

I am sure most people have heard the expression that something is like “herding cats.” I am sure herding felines would be nearly impossible based on my experience with having 1 in the house. Herding any of our cats, even 1 at a time, is quite a challenge. Even though our Siamese cats know their […]

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My job involves herding lots of cats, metaphorically speaking.  Not only do I “herd” attorneys, including timing their presentations during mock trials, getting a trial team to work together on trial strategies, and convincing multiple clients to listen to me and follow my advice during jury selection, I herd numerous other cats during my working […]

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Things Easy for You Are Real Hard for Me

As anyone who knows me soon realizes, I am not a “normal person.” I never have been and I never will be. My mom used to marvel that, despite the many differences between people my age and me, I had the ability to make, and keep, friends. I have usually been accepted by people who […]

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I think sometimes about how the life Melissa and I share personally and professionally is built on trade offs of strengths and weaknesses.  Long ago, a client/friend remarked “David must be here to carry Melissa’s luggage.”  We were attending a conference where she was speaking, and this client/friend had invited her to speak.  He was […]

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When You Notice Something Nice, Say So

A Point of View

Melissa Pigott, Ph.D.

On October 18, 2022

Category: Common Courtesy, Getting Through Life and Work, Giving Back, Life Outside of Work, Magnus, Magnus Insights, Mental Health

Many people’s mothers, mine included, endorsed the premise, “If you can’t say something nice, then don’t say anything at all.” I’m not sure I agree with this notion 100%, but this post concerns the opposite situation, that is, saying something nice whenever it is possible to do so. I like to make people’s day a […]

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Another View

David H. Fauss, M.S.M.

On October 18, 2022

Category: Common Courtesy, Getting Through Life and Work, Giving Back, Life Outside of Work, Magnus, Magnus Insights, Mental Health

One of my nieces recently took a job at a large retailer where she monitors the self service check out.  One comment relayed to my by her dad, my brother, is that she finds people less engaging in that environment.  Indeed, when I use self checkout, it seems more “sterile” and less customer friendly than […]

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Know What You Don’t Know

Many years ago, a college professor of mine told me that knowing what you don’t know (or that you don’t know something) is an important sign of intelligence. It was an enlightening discussion and I think I’ve mentioned this in another post. But, it bears further discussion because we seem to live in a world […]

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Formality Never Hurts

In thinking about the job candidates who failed to get out of the starting gate due to their wardrobe choices, I reflected on how formality provides a guide for “good” behavior. Being formal in addressing people with “Ms.,” “Mr.,” “Dr.,” etc. is a good starting place. It is likely you will soon be told to […]

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Social psychologists have an explanation for most kinds of people’s encounters with others.  In the situations to which David refers, one’s self monitoring level is crucial to the impression they make upon others.  Self monitoring is defined as the degree to which people regulate the way they present themselves, including their emotions and behaviors, in […]

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Employees Should Cover Each Other

This is the 3rd in a series about “covering” or looking out for each other in a work environment. The need to do this is on a top down, down to top, and peer to peer basis. In the immediately prior post, I mentioned an employee who was hostile to another employee. The fact that […]

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Although it has been over 30 years since I have been an employee, as opposed to an employer, I can recall what it was like to have co-workers and colleagues.  The best example I am aware of is my colleague, and now, long time friend, Dr. Susan Broome, who looked out for me in an […]

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Cover the Employee’s Back

As I wrote the prior post about the need for employees to cover the boss’ back, I had this post, and the next one, in mind, because covering for each other is critical. It is important for a boss to keep the health and well being of the employees in mind. In our 30+ years […]

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I strive to be a good boss.  I thank all of my employees, and vendors, for completing tasks to which they have been assigned.  I thank the employees at the end of every work day for everything they have done that day to help me.  I am aware that, absent the help I receive from […]

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Con Mucho Gusto

A Point of View

Melissa Pigott, Ph.D.

On August 16, 2022

Category: Common Courtesy, Getting Through Life and Work, Life Outside of Work, Magnus Insights, Mental Health, Psychology, Travel

David and I have written in previous posts about one of our pet peeves, replying to “thank you” with “no problem.” We always get a little miffed when someone says “no problem” because we don’t think there is a need to mention any sort of problem when someone is being thanked for doing something. I […]

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Another View

David H. Fauss, M.S.M.

On August 16, 2022

Category: Common Courtesy, Getting Through Life and Work, Life Outside of Work, Magnus Insights, Mental Health, Psychology, Travel

I do not speak Spanish.  Living in south Florida all these years has not been enough for me to learn more than some basics and I depend on Melissa when we find ourselves in Spanish speaking countries, or places.  But, it didn’t take me long to catch on in Costa Rica that the locals, Ticos […]

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Share The Positives

I observed Melissa do something today that is worth comment. She complimented our clients for the professional and supportive ways they have worked with us, and as a team, to prepare for a jury research project. The clients seemed taken aback to hear a compliment, and they were surprised their behavior was noteworthy. It is […]

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I believe in giving credit where and when credit is due.  When I notice something good, I usually say something about it.  In fact, I try, diligently, to compliment people and situations more than I complain.  I have found complaining rarely results in positive attitude or behavior change.  (If you don’t believe me, ask yourself […]

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Modern Communications

Writing this post in mid 2022, I want to comment on modern communications technologies. Especially due to the pandemic, the “modern” technologies of cellular telephones and virtual meetings (Zoom, etc.) have become more common in the world of business. This is for better or worse, depending on point of view. These technologies are great because […]

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David spends significantly more time talking on the telephone than I do, but I share his frustrations.  The poor quality of some people’s internet connections make it difficult to have a meaningful telephone conversation.  This is compounded when the conversation is via a platform, such as Zoom, that includes both audio and video components.  Constant reminders […]

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