Archive | Business Relationships

Is your consultant a criminal?

This is a strange topic: Is your consultant a criminal? In this context, it is related to your trial consultant. When one hires a new employee, most often, a variety of background checks are conducted. A lawyer’s criminal history is policed by Bar associations; similarly, other licensed professions are vetted. But, what about professions not […]

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In the decades Magnus has been in business, we have found out many things about our employees, vendors, and prospective employees that, absent our checking into them, would have remained hidden.  Often, these secrets were nothing serious, for example, the office administrator we hired, even though we knew she had been arrested for D.U.I.  Then, […]

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Work Life Balance

The term “Work Life Balance” seems to have existed for a long time. In writing this post, I did a bit of quick research and found the concept was not well defined until the last 20 years. Researchers have identified 3 key balance components: time, involvement and satisfaction. When work or life (family) demands are […]

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Due to the lasting impact of COVID-19 on our nation’s workplaces, the issue of work/life balance has taken on a new urgency.  Although many corporations are requiring their employees to return to the office full time, and some workplaces, such as hospitals, never allowed remote working, other employers are struggling for ways to keep their […]

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Hire a Great Attorney

A Point of View

Melissa Pigott, Ph.D.

On June 1, 2021

Category: Business Relationships, Magnus, Magnus Insights, Small Business Success

Here is some free advice: When you, or someone close to you, is in serious trouble, legally speaking, hire a great attorney. This seems pretty straightforward, but in reality, nothing could be further from the truth. Hiring a great lawyer is different from hiring a good lawyer, or a lawyer who advertises on the nightly […]

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Another View

David H. Fauss, M.S.M.

On June 1, 2021

Category: Business Relationships, Magnus, Magnus Insights, Small Business Success

Hiring an expert, a professional of any sort, has a degree of risk.  For finding and hiring plumbers and air conditioning businesses, there are resources like Yelp and Angi (formerly known as Angie’s List).  For lawyers, doctors, and trial consultants, these resources, including review based processes, are limited, or non-existent.   In the case of hiring […]

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Retainers

Call it a deposit; call it a retainer. Magnus doesn’t start work without one (except in rare circumstances beyond the scope of this post). We need money, we want money; importantly, other people want money. We learned, the hard way, that clients need to “show us the money.” One of our first cases blew up […]

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No one works for free.  By definition, work is performed in exchange for compensation.  (The obvious exceptions, such as slavery, human trafficking, etc., are beyond the scope of this post.)  The fact that one of the largest law firms in the U.S.A., as well as its client, one of the largest corporations in the world, […]

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Hiding behind Email

Prompted by my posts about “different direction” and “ghosting,” a related phenomenon is hiding behind email, especially as a way to deliver bad news. Maybe it is just me, but it seems a matter of professionalism and fairness that, if one asks someone else to do something like prepare a proposal for consulting services, the […]

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I love to discuss, and write about, etiquette.  As a social psychologist, I am keenly aware of the social norms involved in etiquette, which involves far more than knowing which fork to use.  There is a certain etiquette involved in communicating with others, in both professional and personal settings.  This includes “responding in kind” to […]

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I’m a Professional Judge of Character – Trust my 1st Impression

There have been several notable examples of my, and others’, questioning my first impressions of someone. On all of these occasions, my first impression was correct and unfortunately, questioning it caused negative turns of events. In that, as a psychologist, I am what most people would consider “a professional judge of character,” I have tried […]

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One aspect of owning a business never gets easier – hiring.  I feel like it is always a gamble.  And, I’m apparently not a good gambler because I’ve taken chances on hiring people who turned out to be ill equipped to do our work, or worse, a really bad fit, a bad choice, maybe a […]

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Why be Snarky?

Why be snarky when being snarky is unnecessary, particularly in the business world? One of Magnus vendors is a company with whom we interact on a frequent basis. The principal of this company, which will remain nameless, uses the most insulting tone imaginable when writing emails to me, the client. This person never misses the […]

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Any human to human interaction involves personalities, of course.  Most of the time one doesn’t give that much thought unless there is something that causes friction, something that isn’t comfortable.  Snarky or snide comments are one of those things.  It seems like the “snarker” is just picking, for whatever reason, at minor details.  Life and […]

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Tribute to Willy

I am writing this on March 3, 2021, one of the saddest days in the long history of Magnus Research Consultants. Last night, our beloved office dog, Willy, passed away of a brain tumor. Willy was the dog of David’s and my wonderful employee and friend, Megan. For the past 7 years, Willy worked in […]

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As you can tell, this dog, Willy, was truly hu(mans) best friend.  Willy and Megan were tight – she trained him well.  And, he trained her well also.  She communicated with him in his language – she knew what he was trying to tell her.  Usually things like, pay attention to me, feed me, walk […]

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Designated Hug Time

One of our categories for our posts is Work Life, usually said as “work life balance.” Especially when operating a small family run, or mom & pop business, there are additional stresses in the running of that business which would not be present otherwise. Considering that families who work together spend almost 24 hours a […]

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Well, it’s about time David wrote this post!  We keep a list of topics and this topic is David’s #134, meaning it has been on his list of things to write about for a long time.  I have been eager for David to write about our DHTs because this topic is one of the easiest […]

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Ed Groot

Way back in 1993, Melissa and I first started contemplating opening our own trial consulting practice. Pretty soon, those discussions included a third individual, Ed Groot. The three of us were working for another trial consultant in what can simply be described as a toxic work environment. The three of us started planning what became […]

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I’m not sure why I was compelled to search for Ed Groot on my computer today, but something kept nagging me to do it.  I immediately came across his obituary and read that he passed away on November 30, 2020.  He would have been 80 years old on January 2, 2021.  When David and I […]

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