Archive | Business Relationships

Psychologists Don’t Get Cheap Deals in Vegas – Lawyers Can

As a follow up to my previous post about psychologists and lawyers seeing the world differently, one particular distinction between people in these 2 professions is their understanding of statistics, including probability, and the impact of this distinction on the conferences they attend. I’m sure the reader is wondering what statistics and conferences could possibly […]

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I recall how frustrated Jack was to finally find out why no “deals” were forthcoming in Las Vegas.  And I recall being surprised that the Vegas “odds makers” went as far as to profile entire professions.  But, I suppose calculating the odds is exactly what they do.  It is interesting to think about gamblers and […]

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Psychologists and Lawyers See the World Differently

As I have stated in previous posts, I have had an interesting career, primarily because I have spent almost all of my professional life working with attorneys instead of with colleagues. Furthermore, my definition of “colleague” is narrow, in that I consider only other social psychologists as colleagues. The field of psychology is large, with […]

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What a perfect day to write this post.  Melissa just had a call with a client who is heading to trial soon.  When it was over she couldn’t wait to let me know about one aspect of the call, which was the lawyer insisting on wrongly defining a social psychological concept.  As readers of these […]

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It’s Nice to Be Appreciated

Melissa and I received an unexpected thank you note and gift from the new College of Law at my alma mater, Jacksonville University. We have been doing a little to help with the start up of that program. Out of the blue came a couple of packages with nicely designed and personalized paper weights. Goodness […]

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I was pleasantly surprised to receive the beautiful and thoughtful paperweight from Jacksonville University’s College of Law.  Rarely have my efforts been rewarded with such an appreciative gesture!  My friend, Teresa, is always thoughtful when she visits David and me.  She never leaves our house without writing a thank you note and surprising us with […]

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Some Cases Last Longer than Imaginable

A challenging aspect of our trial consulting work is timing. It is always an issue for us to ramp up when we are engaged for a project. There is lead time in all that we do. Some clients, particularly repeat clients, understand this and call us well in advance of their “need.” Other times it […]

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I sincerely hope 10 years will be the longest time between case intake and conducting mock trials!  At this point in my life and career, I’m not certain I will be around 10 years from now!  The case to which David refers is Magnus’ infamous case #110.  As a point of reference, when we finally […]

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Colossal Failures at American Express and Chase

Over the past 2 months, I’ve been battling American Express to get them to correct a colossal mistake THEY made, but for which they blamed us/me and penalized us accordingly. To be fair to American Express, Chase Bank also failed during this time period, but not as badly as American Express. The issue common to […]

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David has an awful time dealing with the huge companies we depend on in both business and personal situations.  I can barely tolerate speaking to  “customer service” representatives long enough to convince them that I authorize David to speak with them regarding credit card and other billing issues.  David has spent countless hours in his […]

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You can go to Wal-Mart, Kmart…

David and I have different ways of accomplishing the same task. We are frequently engaged in debates about how to perform seemingly simple tasks. When we catch ourselves in the midst of another debate about some mind numbing chore, one of us usually says, “You can go to Walmart, Kmart (sadly, that’s no longer an […]

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The good news is that it usually lightens the mood when these discussions ensue.  Or I should say, it now does.  My Dad’s tendency in this regard sometimes got irritating in that he questioned so many trivial items.  This includes debating in which parking space I should park when taking him and Mom to dinner […]

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Employees Should Cover Each Other

This is the 3rd in a series about “covering” or looking out for each other in a work environment. The need to do this is on a top down, down to top, and peer to peer basis. In the immediately prior post, I mentioned an employee who was hostile to another employee. The fact that […]

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Although it has been over 30 years since I have been an employee, as opposed to an employer, I can recall what it was like to have co-workers and colleagues.  The best example I am aware of is my colleague, and now, long time friend, Dr. Susan Broome, who looked out for me in an […]

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Cover the Employee’s Back

As I wrote the prior post about the need for employees to cover the boss’ back, I had this post, and the next one, in mind, because covering for each other is critical. It is important for a boss to keep the health and well being of the employees in mind. In our 30+ years […]

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I strive to be a good boss.  I thank all of my employees, and vendors, for completing tasks to which they have been assigned.  I thank the employees at the end of every work day for everything they have done that day to help me.  I am aware that, absent the help I receive from […]

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Mutual Admiration Societies

There are relatively few people with whom I share a mutual admiration. Don’t get me wrong: I like a lot of people and there are some people who like me, but that is different than my definition of a mutual admiration society. The first person who comes to mind is the first person who used […]

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One thing that comes to my mind about Mutual Admiration Societies is realizing that one is in one.  What I mean is, we often get acquainted with people we admire, from afar or up close.  The part that is different about mutual admiration societies is the “mutual” part.  This may not be immediate.  It may […]

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Give Someone a Chance

John Lennon wrote a song called “Give Peace a Chance.” It is a great song and it has provided me with considerable inspiration over the years. This post is not about giving peace a chance, however. Instead, it is about giving someone a chance. Who is that someone? It could be someone who is young, […]

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In the early days of Magnus, we made lots of calls on people, never knowing where they would lead.  The visit to Charlie Stiles was one of those and, given Melissa’s connection with him, he was very supportive.  Despite the fact that, as Magnus has evolved, most of our work has been litigation related, in […]

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