Archive | Business Relationships

Talk to the mailman – he could be a Beatles fan

Magnus has been headquartered in the same office since 1996. Over the years, we have had a variety of letter carriers, including some who were very nice and others, who were not so nice. I rarely see the letter carrier, due to the location of my office out of sight of our office’s entrance. Once […]

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It is easy in life to overlook others as we go about our daily business. But, one never knows where they will meet a friend or make a useful connection. Perhaps with the mailman, or the landscapers, or any other similar service provider, it is easy to ignore them as we go about being busy. […]

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In some ways faster than I was

In my previous post about speed, I mentioned I am not as fast as I once was. This post may seem contradictory in that, in many ways, I am faster than I have ever been. Despite limitations related to the aging process, experience in doing what I do has made me highly efficient, not to […]

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Now this is more like what I’d expect to hear from Melissa. As we’ve noted before, we each write our posts based on a topic list which we create individually. This means neither of us know what the other has up a sleeve until we read a post the other has written. So, though I’m […]

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Not as fast as I once was

It was a sad day when, for the first time in our lives, my nephew, Frank, Jr., beat me in a foot race. I was always a very fast runner, usually beating boys and girls of all ages in races. I enjoyed accepting all challengers and I enjoyed winning because running fast was about the […]

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Melissa’s post started focusing on a physical speed issue, and I guess we all experience some level of being defeated by someone faster or better at something. But, as they say, with age comes wisdom. The “they” in this case was Oscar Wilde and full quote is, per the ever wonderful internet, “With age comes […]

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Tell no one what we do

An oddity of my job as a jury/trial consultant is not being able to share the details of my work with family, friends, or anyone, ever. All of the cases in which Magnus consults are high stakes matters, regardless of whether they are civil or criminal trials. Everyone who is employed by Magnus, including David […]

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In the past two weeks, news about several cases on which we have worked have appeared prominently in the news. The cases, and the results of their trials, were newsworthy. This is, no doubt, common for trial consultants and it is, admittedly, exciting to be involved in high profile or noteworthy cases. Yet, from the […]

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I don’t know what you do – don’t assume you know what I do

A frustration I’ve had over the years is when an attorney, a claims adjuster, a paralegal, or even a vendor of ours acts as though he/she knows how to do my job, our job. I’ll never forget the story Melissa, and others on our consulting team, told me of a case for which I was […]

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I have never understood why someone who “knows it all” bothers to retain my services, thereby paying for my expertise. After all, if one truly knows everything there is to know, what could be the benefit derived from paying someone to find out something already known? Wouldn’t it be better to merely bask in one’s […]

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RESPECT, addenda

We recently posted about RESPECT and used a couple of examples of how we were shown disrespect by our clients – “dissed” may be the current term for this. A friend (thanks Al) pointed out that the post might backfire if potential clients of ours were to think we’d post something negative about working with […]

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Many thanks to my dear friend, Al Weigand, for pointing out that there are sometimes multiple interpretations, including some that are unintended, of things we write. Al is a thoughtful, deliberative person who, upon reading the post about RESPECT, cautioned me that it could be interpreted by potential clients of Magnus as having the intent […]

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R-E-S-P-E-C-T

A few years ago, we had a case involving lawyers from Fort Lauderdale, Miami, Los Angeles, and San Francisco. We knew the Florida lawyers, who brought us into the case. The California lawyers were unknown to us; they were with a huge firm with a strong reputation. Our primary contact there was a Sr. Associate, […]

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Otis Redding wrote “Respect” in 1965. When sung by Otis Redding, the song was about a man who is willing to work hard all day, as long as he receives respect from his woman when he gets home. Aretha Franklin’s cover of “Respect,” released in 1967, has a different tone. Instead of begging for her […]

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Why do we do this anyway?

I’ve been writing a number of posts recently that contain quite a bit of negativity. Negative events, negative people, me griping. I realized that some might question why Melissa and I do what we do – why we chase attorneys, why we work in such a contentious world. Some people we know can’t imagine working […]

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I became a psychologist to help people. Although I am not a clinical psychologist who helps patients overcome various psychological maladies, in my job as a social psychologist who consults with attorneys, 100% of what I do is aimed at helping those in need. I like to help people. I like to make a difference […]

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A Simple Life?

The word, “simple” has several different meanings, including: innocent, modest, humble, lacking in knowledge/naive, free of secondary complications, readily understood, and plain. It also seems to me that “simple” means different things to different people and what is simple to one person may not be simple to someone else. I recently had a discussion with […]

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The comment which prompted this blog has also generated much discussion between Melissa and me. My take on the comment was that it had to do with our lives not having lots of interpersonal drama. That was part of the context of the discussion. So, while I agree with Melissa that her life is far […]

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People want to be appreciated

A friend/client recently told Melissa and me that his father, a long time judge in Miami, often told him that “People just want to be appreciated.” We were discussing the frequency with which lawyers often seem not to appreciate the effort that goes into, for example, “free proposals.” (As a digression, while I interact with […]

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When David and I recently heard this phrase, “People just want to be appreciated,” from our friend, we reflected on this truism. Regardless of who one is, the status one has achieved in life, and other variables, all of us want to believe our contributions have made a difference in someone’s life. I learned this […]

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