Archive | Trial Consulting

Show Don’t Tell

Trial exhibits are a big part of all properly conducted litigation. Most lawyers learned long ago that showing, and not just telling, is important. Some lawyers are more effective than others with this but most of them seem not to think visually. Once again, it’s Rush to the rescue. The first track on their 1989 […]

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Remember when we, as children, were subjected to “show and tell” by well meaning teachers?  I had little use for these trivial displays, finding most of my classmates’ showing and telling dreadfully boring.  However, this being said, the “show and tell” experiences from many people’s childhood illustrates the fundamental concept that a visual representation of […]

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Try new food

A Point of View

Melissa Pigott, Ph.D.

On November 24, 2020

Category: Getting Through Life and Work, Life Outside of Work, Magnus Insights, Magnus Research, Psychology, RoadWarrior, Travel, Trial Consulting

I’m not sure why, but many people are unwilling to try foods they have never tasted before. Several years ago, David and I took some friends to a deli, which, to us, is not very exotic, given that we live in South Florida (and I grew up eating at Wolfie’s a sorely missed Miami Beach […]

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Another View

David H. Fauss, M.S.M.

On November 24, 2020

Category: Getting Through Life and Work, Life Outside of Work, Magnus Insights, Magnus Research, Psychology, RoadWarrior, Travel, Trial Consulting

Apropos of Melissa’s post, she and I just tried a new (to us) cuisine yesterday – Turkish.  With kebabs and wraps, of lamb, beef, and more, it reminds me of Greek or Lebanese food, – but don’t ever tell the Turks, Greeks, or Lebanese that!  It was a wonderful experience  and I’m sure it will […]

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I’ve Got a Bartender Ear

There are many inspirations for David’s and my posts, but the most common source of my inspirations is music. I love music, more than I love psychology, and the interrelationship of music and psychology is fascinating to me. One of my favorite musicians is Jimmy Buffett, who wrote a song called, “School Boy Heart.” There […]

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It is fascinating to observe Melissa being approached by friends, and, with some regularity, strangers, with their problems.  Sometimes, significant problems.  She has told me that it was, in part, because of this frequent occurrence that she studied psychology.  But, beyond that bartender ear, listening is a very important skill for business and life – […]

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Panic codes – “Buddy”

This is the 3rd and final post about panic at the mock jury research. Things happen. Bad things. Some are technical, some may involve the client, and some may involve the mock jurors. But, there are things about which some people would panic, which are better discussed outside the presence of the clients or mock […]

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As David mentioned, we at Magnus had the privilege to work with the late Buddy Payne first, as a client, and then, upon his retirement from the practice of law, as our very own advisor.  Although Buddy passed away many years ago, his spirit is still among us, from the beautiful ring he gave me […]

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Online Mock Jury Research

Magnus Research Consultants has entered the online age and now offers Verdict Perception Research™ among our other services. Verdict Perception Research™ involves recruiting jury eligible citizens from a trial venue who watch pre-recorded presentations (arguments) made by attorneys regarding a lawsuit, then deliberate until they reach a unanimous verdict. While there are many differences between […]

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For many years, we at Magnus resisted adding online mock jury research to our repertoire, mainly for the limitations Melissa noted in her part of this post.  But, necessity drove us to explore the technology options and there were many options!  That variation was another of our hesitations in that some of what passes for […]

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Don’t let them see you panic

We keep a list of topics for these posts; this one was added to the list several years ago and I’m just getting around to writing about it. I preface the post with that because the incident(s) which inspired it were even longer ago and happened with former, not current, team members. The incidents usually […]

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Over the years I have been working as a trial consultant, I have had many reasons to panic.  I have also had many opportunities to observe my staff members panic.  There are numerous things that can, and do, go wrong, including things over which we have no control and things that occur from mistakes, carelessness, […]

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Ghost Notes

I’ve been thinking recently about how one ever demonstrates that nothing happened because something did happen. Specifically, with regard to the protests over police shootings, police abuse, etc., how does one demonstrate that new policies make a difference? The difference is noticed only when nothing happens. Undoubtedly, most police officer shootings happen because the officer […]

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David’s reference to ghost notes is quite impressive!  Ghost notes are important to me, as a bass player.  They are place holders, serving to keep the rhythm while not making a discernable musical sound.  On the thick strings of a bass guitar, ghost notes sound like a mini cymbal, leading the way to the playing […]

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Keep a wide angle on marketing

By now, readers of this blog know photography is a big part of my life. I got my first camera with a “normal” lens in 1978. My 2nd photography purchase, a few months later, was a wide angle lens. I love wide angle lenses and the all encompassing viewpoints they provide. I use them heavily […]

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Within our company, Magnus Research Consultants, marketing is, clearly, David’s job.  After all, he does have a college degree in marketing, as well as a master’s degree in business.  I know almost nothing about business, but I do know that marketing involves some psychology, for example, finding out about what factors are important in people’s […]

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We Do Our Jobs Even When Others Don’t

Recently, we at Magnus had what appeared, at first, to be a promising new business opportunity. This new opportunity was planned as a joint venture among 3 companies, including Magnus. Another company is a company that has been a long time vendor of ours, with the other company being known only to our vendor and […]

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As we write this, the fallout from this experience has continued.  There are some hurt feelings amongst all, especially those with whom we planned to partner.  But, the underlying objective we have at Magnus is to get the job done, and get it done well.  (I’d add that anything Melissa and I undertake is done […]

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Customers: Happier when they leave

We recently visited with our friend Ms. Debbie at Sweet Delights in Homestead. During our conversation, she commented that she wants her customers to be happier when they leave than when they arrived. She has much to offer in that regard with her wonderful cakes and pies, which are truly sweet delights. Her effervescent personality […]

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Magnus is in the trial consulting business, not the bakery business.  Our clients come to us to obtain our expert assistance in solving significant problems, not because they want something sweet to eat.  However, despite the vast differences between Magnus and Ms. Debbie’s company, Sweet Delights, we share a common goal: Keeping the customer satisfied.  […]

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