Archive | Business personalities

Keep a wide angle on marketing

By now, readers of this blog know photography is a big part of my life. I got my first camera with a “normal” lens in 1978. My 2nd photography purchase, a few months later, was a wide angle lens. I love wide angle lenses and the all encompassing viewpoints they provide. I use them heavily […]

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Within our company, Magnus Research Consultants, marketing is, clearly, David’s job.  After all, he does have a college degree in marketing, as well as a master’s degree in business.  I know almost nothing about business, but I do know that marketing involves some psychology, for example, finding out about what factors are important in people’s […]

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We Do Our Jobs Even When Others Don’t

Recently, we at Magnus had what appeared, at first, to be a promising new business opportunity. This new opportunity was planned as a joint venture among 3 companies, including Magnus. Another company is a company that has been a long time vendor of ours, with the other company being known only to our vendor and […]

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As we write this, the fallout from this experience has continued.  There are some hurt feelings amongst all, especially those with whom we planned to partner.  But, the underlying objective we have at Magnus is to get the job done, and get it done well.  (I’d add that anything Melissa and I undertake is done […]

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Strange Days

Melissa is the Beatle fan(atic) in the family but I’m borrowing from the lyrics of her Fab 4 Fav, John Lennon, with this post. “Nobody told me there’d be days like these…” Nobody told us, because nobody (or well, only a few) imagined how 2020 would progress. So, here we are carrying on while the […]

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I’m thrilled to read David’s quote from a John Lennon song, “Nobody Told Me,” released posthumously in 1984 on the “Milk and Honey” album.  At the time the song was written (1980), John Lennon is said to have believed the world had lost its course.  John Lennon was murdered in 1980 but, had he lived […]

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Wally World

Soon after earning my Ph. D. in social psychology, I moved to Jacksonville, Florida to work as the Director of Marketing Research at a large hospital. My duties included conducting focus groups and surveys of the various “populations” served by the hospital: patients (soon after their discharge), employees, physicians, and the general public. Surveys of […]

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I remember hearing about Melissa’s trips to Wally World starting shortly after we met at the hospital.  She viewed the various excursions to such places as a job perk, the chance to get out from behind her desk and go for a ride in her sports car, either her red Camaro or black Corvette (there […]

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Customers: Happier when they leave

We recently visited with our friend Ms. Debbie at Sweet Delights in Homestead. During our conversation, she commented that she wants her customers to be happier when they leave than when they arrived. She has much to offer in that regard with her wonderful cakes and pies, which are truly sweet delights. Her effervescent personality […]

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Magnus is in the trial consulting business, not the bakery business.  Our clients come to us to obtain our expert assistance in solving significant problems, not because they want something sweet to eat.  However, despite the vast differences between Magnus and Ms. Debbie’s company, Sweet Delights, we share a common goal: Keeping the customer satisfied.  […]

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Melissa the Drill Sgt.

Among my family members and friends, I am usually the quietest, most introverted, person in the room. I do not enjoy idle chit chat as a way of passing the time, nor do I enjoy telling (not to mention listening to!) long winded stories with off the point digressions. When I have something to say, […]

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The “Melissa as drill sergeant” is one of the most lasting stories in the history of Magnus.  Henry Latimer was such a gentleman, but he was tough.  As a former Marine, and former judge, he was a master of handling difficult cases and clients.  He quickly became a favorite of ours and was a pleasure […]

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We Don’t Have to do Anything

I meet a lot of people in my work as a jury/trial consultant and in my “other life” as a musician. David says I don’t often respond to meeting new people very well, however, I believe many people I meet aren’t the kind of people with whom I would like to become further acquainted. A […]

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From time to time I’ve observed these “have to do” clients and Melissa is right, it is a negative mindset.  We’ve had clients call and say they have to do a mock trial because their client is making them do it.  (With that attitude, I think the clients are on to something about how the […]

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Morning Walks

In an effort to get a bit of exercise, Melissa and I take frequent walks through our neighborhood.  It is a great neighborhood for walking and we have several routine routes.  I’ll share a secret, because of these walks, our arrival at the office is later than our official start time of 9:00 a.m.  I’m […]

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As David and I have written on numerous occasions, owning a small business requires working more than 40 hours a week.  In fact, David and I are rarely completely off work.  On the other hand, we have almost complete control over our schedules and the flexibility to work from home, from a hotel room, or […]

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Front of the house and back of the house

David and I are fortunate to have excellent restaurants located near our home in south Florida. To us, an excellent restaurant is not a chain restaurant; rather, it is a local, family owned restaurant whose proprietors take as much pride in their food and libations as we take in owning and operating our business. An […]

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Melissa’s comparison to front of house and back of house is interesting as we often struggle to figure out the division of labor.  But, she’s right in that though I participate in day of research duties and report writing, that’s her bailiwick. She, like the chef, creates the “meat” of what we do as trial […]

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Reactions to lipstick

As a social psychologist, I am almost always observing human behavior. Call it an occupational hazard or whatever else you want, but I enjoy watching people and their reactions to everyday experiences. One of the most fun things I enjoy observing is the way men react to women’s lipstick. I, like many women, enjoy wearing […]

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I have never analyzed this aspect of human behavior.  I’ve just found the lipstick to be sticky so I didn’t really like how it felt.  Beyond that, I always figured coming home with lipstick was a dangerous and risky activity.  This blog appears to give me permission to be more like Buddy.  He taught me, […]

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