Archive | Business Frustrations

Say “Thank you!”

David and I have written about gratitude in previous posts. Some people are quick to say, “Thank you” when someone gives them a gift or does something nice, while other people rarely, if ever, show their appreciation. This post is prompted by a recent experience with someone with whom I have been acquainted for many […]

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I recall a fairly regular cause for a letter to “Dear Abby” or “Ann Landers” was the complaint that grandchildren never wrote thank you notes.  My Mom drilled that into me by buying special stationery to use for just such occasions.  And, doing so timely was expected.  It was always a bit difficult to me […]

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Listen as Much as, or More Than, You Talk

Sometimes, these posts almost write themselves. This is one of those times. I am a regular reader of advice columnists in newspapers. (Yes, I still read newspapers, several, in fact, on a daily basis.) “Dear Abby” recently provided some sage advice that included a suggestion for the reader to “listen as much as you talk.” […]

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To borrow from Alex Lifeson of Rush – “Blah blah blah.  Blah blah blah, blah, blah, blah.”  Some of you may recognize this from Alex’s speech following Rush’s induction into the Rock & Roll Hall of Fame.  It was an amazing thing to hear and watch – because one could, or at least I could, […]

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When is the Last Time You Learned Something?

One of the strangest objections I have heard, relatively often, during my career as a jury/trial/litigation consultant goes something like this: “Well, I have been a VERY successful trial lawyer for many, many years and I have never, ever, hired a trial consultant. What in the world could I possibly learn from you, or another […]

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This phenomenon exists in many contexts, but given that Melissa and I have spent decades working with attorneys, it hits us from time to time, right between the eyes.  One of my college professors told me that a sign of intelligence is knowing what you don’t know.  I think about this whenever I hear the […]

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I’ll ask my parents

One source of material for these posts over the years has been the things Melissa and I have heard from employees that took us by surprise. This one is among my favorites, after the fact. We usually hire recent college graduates for our Research Associate position. Many years ago, we hired a typical, fresh from […]

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Many people have asked me if I have any kids.  I don’t know why they ask this personal question, but I always respond with, “Yes, I have had between 40 and 50 kids; they are of were my employees.”  As David said, recent college graduates have been Magnus’ Research Associates since we founded Magnus in […]

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Dancing in the Rain

My friend, Diana, gave me a lovely plaque with the following quote: “Life’s not about waiting for the storm to pass…It’s about dancing in the rain.” I placed this plaque in an area in my home where I see it multiple times a day. I often pause to reflect upon the meaning of this saying, […]

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We’ve all sure had more than our share of rain this year.  Literally and figuratively.  Thinking of the literal type, we’ve had storms, with and without names in a long time.  Hawaiians have 200 words for rain – and different types of rain.  Jake Shimabukuru, ukelele player extraordinaire, talked about them at a concert we […]

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When things don’t make sense: 28 days off

The work we do as trial consultants requires us to work closely with our attorney clients for several weeks or months, or even years. Clients are typically respectful and courteous. But, as we have written before, there are a few outliers – clients who abuse everyone around them, including us. We have had a few […]

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One of the most interesting aspects in my career as a jury consultant is unrelated to the expertise I provide to my clients on things such as trial strategy, jury selection, and witness preparation.  This interesting aspect of my job happens when my clients, all of whom are educated and intelligent attorneys, forget I am, […]

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Technology simplifies our lives, right?

Another clean out story. In purging the old equipment to prepare for the Magnus’ move to new office, we came across VCRs, VHS tapes, cassette recorders, cassette tapes, DVD duplicators, and more. These are a history of the technology evolution in our lives. Yet, it was also a reminder of simpler times. When we first […]

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I don’t endorse the premise that technology simplifies our lives. Sometimes, it does, sometimes it doesn’t, and sometimes, there is no noticeable difference between old and new technology within the realm of simplicity.  I don’t mind change; in fact, I thrive on it.  And, it is relatively easy for me to learn new ways of […]

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Gaffer’s Tape

Perhaps it seems a bit silly to write about something as low tech as tape, but here I go. Gaffer’s tape is a special tape that looks somewhat like duct tape. And, yes, it is “duct” tape, not “duck tape; it originated as a product to use for HVAC duct work. Duct tape is the […]

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I am a huge fan of gaffer’s tape.  It protects Magnus’ mock jurors, clients, employees, and me from tripping over all of the wires and cords that would, absent it, cause a tripping hazard.  I like the fact that it sticks on the heavy industrial carpet found in most hotel and research facility conference rooms.  […]

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Chokehold of Technology

A Point of View

David H. Fauss, M.S.M.

On November 12, 2020

Category: Business Frustrations, Careers, Getting the Job Done, Magnus, Magnus Insights, Magnus Research, Small Business Success, Workplace Technology

Technology is great, except when it isn’t. As written in a prior post, Magnus relocated its office. Moving furniture and artwork is one thing, moving computers, phones, etc. is quite another. We were fortunate in that our new office space was pre-wired in a way that was easily adaptable. What was unanticipated was the degree […]

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Although I am certainly not a Luddite (or, for that matter, a Neanderthal!), I am not particularly fond of technology.  In my opinion, many so called “high tech” devices are unreliable and tend to break far more often than the old devices they replaced.  For example, when Magnus moved into its original office in 1996, […]

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Ch-ch-ch-ch-changes

By now, readers of these posts know that Melissa and I often use lyrics, song titles, or music references thus, this title is borrowed from a David Bowie song. In thinking of the content for this post, I came up with several potential titles. I kept the simplest of them but also considered “Time for […]

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I am a person who thrives on change.  I dislike following the same old routine, day after day, year after year.  This being said, it amazes me that Magnus Research Consultants has been located it the same office since 1996!  That’s almost 25 years!  (Although Magnus was founded in 1993, it was based in David’s […]

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