Archive | Business Frustrations

Cleaning the Closet

When we have lulls in “real work,” we have a to do list that keeps us from getting bored. At the top of that list recently was cleaning out the equipment closet. The equipment closet is where we store an array of items required for our work. You might think, by looking in our closet, […]

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As David mentioned, we have invested many thousands of dollars on equipment since Magnus’ inception in 1993. I have many fond memories of our huge video cameras that reminded me of those used by TV camera crews. Those old cameras, when new, cost a small fortune, at least as far as I was concerned. When […]

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Pretty Good for a Girl

Recently, David and I attended a concert performed by Mindi Abair and The Boneshakers. (If the reader has not heard of Mindi Abair, I strongly urge you to become familiar with this excellent musician, who, like David and me, is a Florida native.) In addition to enjoying the fantastic musical experience, I was impressed with […]

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I thought the Mindi Abair show was great! She has a tremendous stage presence, sings and plays the sax wonderfully, and, with her dynamite smile, was very photogenic (see my photos at www.dhfphotoworks.com – – go to the Rock & Roll gallery). Though I was familiar with her music, I was not aware of Her […]

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Feed the lawyers

In a previous post, David and I discussed the challenges we have faced with some of our clients, who did not think we should provide food and beverages to the mock jurors and other research participants who work with us on a case. Sad, but true. Somewhat more surprisingly, we have had other clients who […]

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I will never forget having to contend with the feed the lawyers issue, but as with the mock jurors, I remember at least 2 scenarios. One involved governmental entities which, as with the mock jurors, would not pay for meals, for anyone. This happened more than one time and, on one occasion, the creative client […]

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Feed the mock jurors

Conducting mock jury research, or other research involving human participants, involves many things unrelated to collecting data. Food and drinks are an important part of the work we do on behalf of our clients. Not only do we compensate our research participants for their time and effort in attending our mock juries and focus groups, […]

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I’ve previously written about my experiences as a photographer and having inconsiderate clients who did not think to provide me with a dinner on a job that lasted 6 to 8 hours (see Feed the Photographer February 2019). The amazing thing to us, with regard to the mock jurors, is how something like lunch or […]

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Dodged Bullets

We’ve all heard the expression, “I dodged that bullet” to indicate that one missed something that, in hindsight, would have been bad, or at least, less than positive. I was recently reflecting of at least 3 bullets that I have, or Melissa and I have, dodged. Two of these involved the beginnings of Magnus, way […]

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As John Lennon famously wrote in the lyrics of his song, “Beautiful Boy,” “Life is what happens when you’re busy making other plans.” It is interesting to see where our lives take us, including when it takes us in directions different from those we had planned. David and I founded Magnus in 1993 with big […]

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Tell no one what we do

An oddity of my job as a jury/trial consultant is not being able to share the details of my work with family, friends, or anyone, ever. All of the cases in which Magnus consults are high stakes matters, regardless of whether they are civil or criminal trials. Everyone who is employed by Magnus, including David […]

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In the past two weeks, news about several cases on which we have worked have appeared prominently in the news. The cases, and the results of their trials, were newsworthy. This is, no doubt, common for trial consultants and it is, admittedly, exciting to be involved in high profile or noteworthy cases. Yet, from the […]

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If You Break it, Speak up!

A Point of View

David H. Fauss, M.S.M.

On February 28, 2019

Category: Business Frustrations, Careers, Common Courtesy, Employment, Getting the Job Done, Magnus, Magnus Insights, Magnus Research, Managing Employees

When writing these posts, Melissa and I work from a list of ideas that have come to mind over time. We often do not write them, however, in the order in which they are added to the list. This post is one of those. Knock on wood, with our current staffing, the issue I’m writing […]

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My mom used to enjoy browsing in antiques stores. I remember one store that had annoying little signs all around that said, “You break it, you bought it.” As annoying as those signs were to me, I learned, as a young child, not to touch anything, lest I break it, due to the fact I […]

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Be ready/stay packed

I have traveled far and wide for most of my life. When I was a child, my parents and I went on numerous cross country vacations, with the 2 to 3 week road trip we took every summer being the highlight of my year. In between, we regularly traveled in Florida, Georgia, and South Carolina, […]

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Ready, set go. A great motto for road warriors or even beginning ones. Travel, for business or pleasure, is stressful enough even when using tried and true techniques to reduce the stress, such as being ready to go at all times. I’m not talking about those who have a bag with them in a car […]

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Feed the Photographer

Many years ago, my first career path was photography. I specialized in corporate media, including annual reports, public relations, event coverage, portraits, families (including a few dogs – the 4 legged kind) and I photographed quite a few weddings. Photographing a wedding is unique when compared to most of these other types of photography. But, […]

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Let’s face it. Some people are thoughtless. Withholding food from someone is rude, slightly mean, and for some people, can be dangerous. Many of my friends are professional musicians who, like David when he worked as a professional photographer, often work while others are having fun. I have heard countless stories from my musician friends […]

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Cindy’s Question

We recently experienced one of our worst nightmares in our trial consulting business. A case on which we had been working for many months, and for which we had been planning a large scale mock trial, settled a few weeks before the mock trial was scheduled. I’m sure it was a good result for the […]

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The expression, “easy come, easy go” has no applicability to the situation David just described when we have been preliminary retained for a case that will bring in sizable revenue, only to have it cancel due to the settlement of the case. Although we always charge a sizable portion of our fees as a retainer, […]

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