Archive | Business Frustrations

Ghosting

Ghosting. This is a relatively new term used to indicate what might otherwise be called “radio silence,” that is, a loss of communications. Despite the many ways we can now communicate, via email, text, direct messaging, “zoom” calls, or even the good old phone or maybe “snail” mail, it amazes me that we often end […]

Continue Reading

Ghosting is rude, unprofessional, and, when it comes to friends and family, mean.  I have been ghosted on several occasions, by long time friends who chose to cut me out of their lives for unknown reasons.  One of these friends remained out of touch for about 20 years, another, for 7 years, and another, 6 […]

Continue Reading

No One Has Ever Said They Wish Their Jury Research Had Been Later

In almost 30 years of owning and operating Magnus Research Consultants, David and I have been fortunate to have few complaints from clients. When there have been complaints, they have been of the following type: (1) “Your report is too long and comprehensive; it took too long for me to read”; (2) ”The charts summarizing […]

Continue Reading

This topic is salient because I had the discussion again recently, “What is your lead time for conducting research? My client wants to put it off as long as possible, because maybe they can settle…”  I patiently explained that the ramp up period, once we’ve provided a proposal, agreed on the research design, gotten approval […]

Continue Reading

Mercy of the Court

Twice this week, when talking with clients, or prospective clients, I’ve been told they are waiting on the judge to do something. The language they used was “I’m at the mercy of the court.” Their lamentations are painful reminders of the nature of our work. Often the idea of “mercy of the court” is mentioned, […]

Continue Reading

“I’m at the mercy of…” usually means one is powerless to protect oneself from someone or something.  When attorneys tell David and me they are at the mercy of the Court, this expression doesn’t have the same ominous meaning that it does in other contexts.  Often, attorneys mention being at the Court’s mercy as a […]

Continue Reading

Juggling

I shot a photograph of a juggler a couple years ago when I was wandering the streets of New York City while there to work on a client’s case. My eye was drawn to the colorful balls flying in the air so I walked toward the area behind the main NYC library. Turns out, several […]

Continue Reading

Most people have a difficult time “walking in someone else’s shoes.”  We live our daily lives, caught up in dealing with our personal issues, rarely giving much thought to what other people are going through.  David and I have a dear friend who, for as long as we have known her, has been battling a […]

Continue Reading

Ok Boomer

I have written in previous posts about my experiences with sexism, including the bias that has been expressed toward me as a female bass guitar player. As I have stated, sexism is alive, but not well. I have also mentioned social psychological research on racism and racial prejudice and the negative impact these forms of […]

Continue Reading

It is interesting to think about “Ok Boomer” in the concept of discrimination.  Certainly, sometimes it is said in a joking way, light heartedly, but there is an underlying dismissal of the boomer in saying it no matter how funny the speaker thinks it is.  And, of course, sometimes it is not said in jest.  […]

Continue Reading

PowerPoint Exhibits: Good-Bad-Ugly

I had an interesting conversation today with a client who was preparing a PowerPoint presentation for an upcoming mock trial. As we discussed his plan, he mentioned that he was planning to use 20 slides for a 10 minute presentation. I tactfully suggested that 1 slide every 30 seconds is too many. This led to […]

Continue Reading

Death by Powerpoint.  That’s what I call the majority of Powerpoint and other, similar, electronic presentations.  I have witnessed countless attorneys “kill” their audience with electronic presentations that contain words, then more words, then even more words.  These well meaning attorneys, in their quest to educate the jury about their case, put everything they can […]

Continue Reading

Say “Thank you!”

David and I have written about gratitude in previous posts. Some people are quick to say, “Thank you” when someone gives them a gift or does something nice, while other people rarely, if ever, show their appreciation. This post is prompted by a recent experience with someone with whom I have been acquainted for many […]

Continue Reading

I recall a fairly regular cause for a letter to “Dear Abby” or “Ann Landers” was the complaint that grandchildren never wrote thank you notes.  My Mom drilled that into me by buying special stationery to use for just such occasions.  And, doing so timely was expected.  It was always a bit difficult to me […]

Continue Reading

Listen as Much as, or More Than, You Talk

Sometimes, these posts almost write themselves. This is one of those times. I am a regular reader of advice columnists in newspapers. (Yes, I still read newspapers, several, in fact, on a daily basis.) “Dear Abby” recently provided some sage advice that included a suggestion for the reader to “listen as much as you talk.” […]

Continue Reading

To borrow from Alex Lifeson of Rush – “Blah blah blah.  Blah blah blah, blah, blah, blah.”  Some of you may recognize this from Alex’s speech following Rush’s induction into the Rock & Roll Hall of Fame.  It was an amazing thing to hear and watch – because one could, or at least I could, […]

Continue Reading

When is the Last Time You Learned Something?

One of the strangest objections I have heard, relatively often, during my career as a jury/trial/litigation consultant goes something like this: “Well, I have been a VERY successful trial lawyer for many, many years and I have never, ever, hired a trial consultant. What in the world could I possibly learn from you, or another […]

Continue Reading

This phenomenon exists in many contexts, but given that Melissa and I have spent decades working with attorneys, it hits us from time to time, right between the eyes.  One of my college professors told me that a sign of intelligence is knowing what you don’t know.  I think about this whenever I hear the […]

Continue Reading

I’ll ask my parents

One source of material for these posts over the years has been the things Melissa and I have heard from employees that took us by surprise. This one is among my favorites, after the fact. We usually hire recent college graduates for our Research Associate position. Many years ago, we hired a typical, fresh from […]

Continue Reading

Many people have asked me if I have any kids.  I don’t know why they ask this personal question, but I always respond with, “Yes, I have had between 40 and 50 kids; they are of were my employees.”  As David said, recent college graduates have been Magnus’ Research Associates since we founded Magnus in […]

Continue Reading

Powered by WordPress. Designed by WooThemes