Archive | Business Partnerships

Those little annoyances

A Point of View

Melissa Pigott, Ph.D.

On January 18, 2022

Category: Business Frustrations, Business Partnerships, Business personalities, Careers, Common Courtesy, Entrepreneurship, Getting the Job Done, Magnus, Magnus Insights, Managing Employees, Mental Health, Partnerships, Small Business Success

Someone told me long ago that he lacked the personality characteristic to be able to tolerate performing mundane tasks, including dealing with automated telephone systems; working out problems with a bank; balancing a checkbook; etc. I share this absence of the personality trait that obviously includes having patience to handle being placed on hold for […]

Another View

David H. Fauss, M.S.M.

On January 18, 2022

It’s not easy being OK to Handle. I think we’ve written about that story before. But, in the recent example, I was dealing with one of our banks. I don’t enjoy that kind of experience, but I know I can get through it; I have to. Melissa could not. I just have to persevere. This […]

Lesson from a Roofer: “I just do my job”

A Point of View

Melissa Pigott, Ph.D.

On October 26, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Research, Life Outside of Work, Magnus, Magnus Insights, Managing Employees, Marketing your Business, Small Business Success, Trial Consultants, Trial Consulting, Work-Life

I have learned some things while observing the roofers who worked on David’s and my roof for 4 months (that seemed like an eternity). I have written past posts about some of my observations, including my amazement at how happily the roofers perform their jobs. On the last day of the 14 day installation of […]

Another View

David H. Fauss, M.S.M.

On October 26, 2021

Sebastian told me something similar when I told him it seemed unfair to make him work on a (dangerous) roof by himself. He shrugged and said “It’s a job.” He seemed indifferent to which roof, which tile, how many co-workers he had. He just knew what needed to be done and went about it without […]

Making Friends

A Point of View

David H. Fauss, M.S.M.

On October 21, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Common Courtesy, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Life Outside of Work, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Mental Health, Partnerships, Psychology, Small Business Success, Trial Consultants, Trial Consulting, Work-Life

A recent email conversation with a friend, Tom, made me think about a fact of life that has some unfortunate consequences. As adults in the working world, we typically relate to each other on a single dimension, that of work. Whatever the work relationship, co-workers, client/consultant, or otherwise, our interactions are narrow in comparison to […]

Another View

Melissa Pigott, Ph.D.

On October 21, 2021

Luckily for me, I have always made friends in every kind of situation. David’s friend, Tom, is an attorney at a large law firm, but neither David or I knew this when we met him while sitting next to each other at a RUSH concert. David and I also met another, prominent and high profile, […]

DHTs

A Point of View

Melissa Pigott, Ph.D.

On August 3, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Entrepreneurship, Getting Through Life and Work, Life Outside of Work, Magnus, Magnus Insights, Mental Health, Partnerships, Psychology, Small Business Success, Work-Life

I’m not sure when David invented DHTs, but I think it was during the time we lived part time in my hometown, Fort Myers, to help care for my mother during the final years of her life. For David and me, who own and operate a small business that requires frequent travel, commuting to and […]

Another View

David H. Fauss, M.S.M.

On August 3, 2021

There is an extra tension in a marriage when one also works with one’s spouse as we have for 30+ years. It is a 24/7/365 lifestyle unless one of us is traveling for business, and that is often a together activity for us. Inevitably, there will be tensions and stresses that become personal even if […]

Effort Justification

A Point of View

Melissa Pigott, Ph.D.

On July 27, 2021

Category: Business Partnerships, Careers, Getting Through Life and Work, Life Outside of Work, Magnus Insights, Magnus Research, Marketing your Business, Mental Health, Psychology, Small Business Success

Social psychology is amazing (at least, in my opinion!) in its ability to explain things that would otherwise be hard to understand. Take the topic of effort justification as one example. Cognitive dissonance theory postulates that people do not like to have two attitudes or beliefs that conflict with one another. Cognitive dissonance leads to […]

Another View

David H. Fauss, M.S.M.

On July 27, 2021

I suppose the question is, does working harder than necessary, overcoming obstacles, or paying more, make something better? Does a meal taste better if you have to wait for a table? Does scarcity make something more desirable? Does engaging in a bidding war for something on eBay make one want the item more? Does going […]

Is your consultant a criminal?

A Point of View

David H. Fauss, M.S.M.

On July 22, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Entrepreneurship, Getting the Job Done, Jury Consultants, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

This is a strange topic: Is your consultant a criminal? In this context, it is related to your trial consultant. When one hires a new employee, most often, a variety of background checks are conducted. A lawyer’s criminal history is policed by Bar associations; similarly, other licensed professions are vetted. But, what about professions not […]

Another View

Melissa Pigott, Ph.D.

On July 22, 2021

In the decades Magnus has been in business, we have found out many things about our employees, vendors, and prospective employees that, absent our checking into them, would have remained hidden. Often, these secrets were nothing serious, for example, the office administrator we hired, even though we knew she had been arrested for D.U.I. Then, […]

Work Life Balance

A Point of View

David H. Fauss, M.S.M.

On July 8, 2021

Category: Business Partnerships, Business personalities, Business Relationships, Business Travel, Careers, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Life Outside of Work, Litigation Consultants, Magnus Insights, Managing Employees, Mental Health, Partnerships, Small Business Success, Trial Consultants, Work-Life

The term “Work Life Balance” seems to have existed for a long time. In writing this post, I did a bit of quick research and found the concept was not well defined until the last 20 years. Researchers have identified 3 key balance components: time, involvement and satisfaction. When work or life (family) demands are […]

Another View

Melissa Pigott, Ph.D.

On July 8, 2021

Due to the lasting impact of COVID-19 on our nation’s workplaces, the issue of work/life balance has taken on a new urgency. Although many corporations are requiring their employees to return to the office full time, and some workplaces, such as hospitals, never allowed remote working, other employers are struggling for ways to keep their […]

The Major League

A Point of View

Melissa Pigott, Ph.D.

On May 25, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Careers, Common Courtesy, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

My family is a baseball family. My dad, the late Park T. Pigott, Sr. played baseball, coached baseball, and generally speaking, lived much of his life for baseball. I am not usually fond of sports analogies, however, recent experiences with clients of Magnus Research Consultants have reminded me of baseball. Almost all of Magnus’ clients […]

Another View

David H. Fauss, M.S.M.

On May 25, 2021

This minor leaguer experience was one of the strangest situations we have had in years. We had been, to keep up with the baseball analogy, “scouted” by the end client (that is the entity/person paying our bill). Our ability to work with the lawyer was limited until that scouting was completed. Admittedly, this process was […]

I’m a Professional Judge of Character – Trust my 1st Impression

A Point of View

Melissa Pigott, Ph.D.

On March 30, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Employment, Entrepreneurship, Getting the Job Done, Jury Consultants, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Managing Employees, Marketing your Business, Mental Health, Psychology, Small Business Success, Trial Consultants

There have been several notable examples of my, and others’, questioning my first impressions of someone. On all of these occasions, my first impression was correct and unfortunately, questioning it caused negative turns of events. In that, as a psychologist, I am what most people would consider “a professional judge of character,” I have tried […]

Another View

David H. Fauss, M.S.M.

On March 30, 2021

One aspect of owning a business never gets easier – hiring. I feel like it is always a gamble. And, I’m apparently not a good gambler because I’ve taken chances on hiring people who turned out to be ill equipped to do our work, or worse, a really bad fit, a bad choice, maybe a […]

Why be Snarky?

A Point of View

Melissa Pigott, Ph.D.

On March 23, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Careers, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Magnus, Magnus Insights, Psychology

Why be snarky when being snarky is unnecessary, particularly in the business world? One of Magnus vendors is a company with whom we interact on a frequent basis. The principal of this company, which will remain nameless, uses the most insulting tone imaginable when writing emails to me, the client. This person never misses the […]

Another View

David H. Fauss, M.S.M.

On March 23, 2021

Any human to human interaction involves personalities, of course. Most of the time one doesn’t give that much thought unless there is something that causes friction, something that isn’t comfortable. Snarky or snide comments are one of those things. It seems like the “snarker” is just picking, for whatever reason, at minor details. Life and […]

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Archive | Business Partnerships

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

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David H. Fauss, M.S.M.

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Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

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David H. Fauss, M.S.M.

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David H. Fauss, M.S.M.

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David H. Fauss, M.S.M.

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Melissa Pigott, Ph.D.

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David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

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