Archive | Managing Employees

Be Prepared: Prepared, for what?

I was, for a short while, a Boy Scout. The Boy Scout motto is “Be Prepared.” Though I wasn’t a scout for long, that motto is one I’ve taken to heart my whole life – whether personal or professional. I have always tried to use foresight and prepare for contingencies. Years ago, when working as […]

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It’s difficult to be prepared for something one doesn’t anticipate.  For example, I would never have anticipated that the COVID-19 pandemic would have led to mass hysteria over toilet paper!  What in the world has toilet paper got to do with anything?  (Yes, I know all about it now.  People are resorting to primordial behavior, […]

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Working in Changing Times

The times, they are a-changin’” said Bob Dylan, in a song of the same name. Oh yes, the times are certainly changing! The times are changing in ways most people could never have imagined. And, the times are changing whether we like it or not. At this point in my long career, I have suddenly […]

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Dylan may have sung that times were changing, but I’d suggest now, that things have changed.  Forever.  In some ways, there is no going back.  Hopefully, lessons we are learning now will make a difference going forward.  A big lesson is that invisible threats like viruses are more lethal than most any weapon of war […]

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COVID Brain

As I write this, the world is in the midst of the COVID-19 pandemic. In fact, this is my first post related to this universal experience. I have noticed a phenomenon soon after restrictions were placed on movement, gathering, socializing, etc., which seems to be a form of shell shock. As the gravity of the […]

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In times like these, mindless behavior is, unfortunately, the norm.  Many people are suffering from duress due to lost employment, inability to pay bills, and worry about their future.  Forced to stay at home, we are realizing that, maybe, going to work every day is something we used to take for granted.  Many of us […]

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In a flock of pigeons, be the flamingo

A Point of View

Melissa Pigott, Ph.D.

On March 31, 2020

Category: Careers, Employment, Getting Through Life and Work, Magnus, Magnus Insights, Managing Employees

A few years ago, in some faraway location where the Magnus team was conducting mock jury research, I noticed a woman who was wearing a bright pink shirt that was festooned with sequins. I love glittery things and I walked closer so that I could see the details on her shirt. Her shirt had lovely […]

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Another View

David H. Fauss, M.S.M.

On March 31, 2020

Category: Careers, Employment, Getting Through Life and Work, Magnus, Magnus Insights, Managing Employees

Flamingos have pizzazz.  They get attention just by standing around and foraging for crustaceans in a pond.  They stand out against the water, sky, or foliage.  Camouflage is not their strong suit.  There are times when keeping one’s head down, and trying to go unnoticed, makes sense. This is especially true if the bullets, real […]

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Trial Team Crew

Once again, I was reminded about the people who support the lead trial attorney. The lead attorney and 2nd chair attorneys get the attention, like the rock star. Like Ozzy, Mick, or Geddy, who are lead singers, the lead attorneys are in the spotlight (or hot seat). But, behind them, there is often a small […]

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I have had the pleasure of working with attorneys and their trial teams for several decades.  It never ceases to amaze me that almost all of Magnus’ clients have a small army of professionals working with them on behalf of our mutual clients.  When I am involved in selecting a jury for a client, I […]

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Introduce yourself to the property manager

Magnus Research Consultants has been headquartered in the same location since 1996. In the first few years in our office space, the owner of the building also had an office in the same building. He retired, then passed away, leaving his family in charge of his vast business holdings. When the building owner moved out, […]

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I wholeheartedly agree with Melissa.  Ray is an interesting guy and, as with many relationships, it is beneficial to spend time getting to know people who impact one’s life, whether on a regular or infrequent basis.  Running a business involves many moving parts, whether it is the property manager, the teller at the bank, the […]

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Can I have?

A Point of View

David H. Fauss, M.S.M.

On March 12, 2020

Category: Business personalities, Careers, Getting Through Life and Work, Managing Employees

I frequently “observe” language and how I, and others, communicate, wondering why there is often a tendency to be less direct, and perhaps more wordy, than necessary. I caught myself today when I started an email with “I am writing to tell you…”. I stopped myself, deleted those words and started over by eliminating that […]

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Another View

Melissa Pigott, Ph.D.

On March 12, 2020

Category: Business personalities, Careers, Getting Through Life and Work, Managing Employees

Added to David’s list of “Can…?” questions is my personal favorite, “Can you spell your last name?”.  When I call a client’s office, make an appointment with a medical provider, or deal with someone else who doesn’t know my name, I am often asked this, really stupid, question.  My answer to “Can you spell your […]

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Morning Routine

Woke up, fell out of bed Dragged a comb across my head Found my way downstairs and drank a cup…and so it goes in the daily life of many people. (Hopefully, the readers of this blog know the source for these famous lyrics.) For Melissa and me, there is no downstairs and we don’t drink […]

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Even though I am certain everyone who reads David’s and my posts know the lyrics David quoted at the beginning of today’s post were written by Paul McCartney (and credited to John Lennon and Paul McCartney) on the song titled, “A Day in the Life,” I am compelled to give credit where credit is due.  […]

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Know when to ask for help

We, at Magnus, recently ventured into new technological waters and various challenges surprised us. This is not about the specifics of that situation, but rather, a more global commentary on the need to be open to asking for help. In this situation, we, or rather our most excellent research assistant – tech person, got bogged […]

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Any post that includes lyrics from a Lynyrd Skynyrd song is an excellent post, in my opinion!  This being said, as David mentioned in a recent post, there are times to “do it yourself” and there are times to obtain expert advice and/or turn over a task entirely to someone who possesses greater expertise than […]

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If someone isn’t nice to me, they won’t see me again, ever.

My time is valuable. It is valuable to me, if not to anyone else. (In that Magnus’ clients compensate my company, and thus, me, in relatively high amounts of money, I would argue that my time is perceived as valuable to someone other than me. But, I digress.) Because I value my time and my […]

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Fortunately, as we wrote in the prior related post, our clients are usually nice, professional, even kind and friendly.  We all know we’re working together for a common goal and egos usually stay in check.  But, there are exceptions. I used the example of a particularly toxic client we once had who, with our help, […]

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