Archive | Business Relationships

COVID Brain

As I write this, the world is in the midst of the COVID-19 pandemic. In fact, this is my first post related to this universal experience. I have noticed a phenomenon soon after restrictions were placed on movement, gathering, socializing, etc., which seems to be a form of shell shock. As the gravity of the […]

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In times like these, mindless behavior is, unfortunately, the norm.  Many people are suffering from duress due to lost employment, inability to pay bills, and worry about their future.  Forced to stay at home, we are realizing that, maybe, going to work every day is something we used to take for granted.  Many of us […]

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Theo

I spend a lot of time in hotel rooms. During my career as a jury/trial consultant, I have traveled across the U.S.A. to work with attorneys. Part of my travel experience is staying in hotels in the cities where I am working. In places where Magnus works on a frequent basis, such as David’s hometown, […]

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Anonymity is the norm when traveling.  Different flights, different airports, different hotels, and different restaurants. It is a relatively rare situation to end up getting acquainted with someone who works in one of these places.  And, if you do see a familiar person from time to time on subsequent trips, the connection is generally perfunctory.  […]

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Introduce yourself to the property manager

Magnus Research Consultants has been headquartered in the same location since 1996. In the first few years in our office space, the owner of the building also had an office in the same building. He retired, then passed away, leaving his family in charge of his vast business holdings. When the building owner moved out, […]

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I wholeheartedly agree with Melissa.  Ray is an interesting guy and, as with many relationships, it is beneficial to spend time getting to know people who impact one’s life, whether on a regular or infrequent basis.  Running a business involves many moving parts, whether it is the property manager, the teller at the bank, the […]

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You have control over your reactions

David and I have attended hundreds of meetings with attorneys and their clients in the decades we have owned and operated Magnus Research Consultants. Usually, these meetings are non eventful. Their purpose is often to explain to the end client (the person involved in the lawsuit) the advantages of retaining a litigation consultant to assist […]

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Litigation is stressful!  Having been there ourselves, Melissa and I know about the stress, the lost sleep, the lost focus on “real work,” and the time required to be an active participant in one’s case.  I get it.  I also know the costs of sticking one’s neck out – even if one must do it […]

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I spend more time with lawyers than psychologists/colleagues

I have been a social psychologist for my entire career, however, my occupation has not been in the traditional trajectory within my field. Most social psychologists are university professors. In fact, it is somewhat frowned upon for social psychologists to work in occupations outside academia. My major professor has always looked down upon my work […]

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Melissa has introduced me to more psychologists, and types of psychologists, than I ever knew existed when we first met.  At that time, I was hanging around colleagues in my world of photography.  While the photographers were visually creative, I came to learn and appreciate the creative minds of her psychology colleagues.  Their conceptualization of […]

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Whistleblowing isn’t easy

Much has been in the news lately about people blowing whistles on allegations of corruption and abuse. Without discussing these specific situations, I want to address the act of sounding an alarm, or blowing a whistle. I have written something on this previously, but it warrants revisiting. I will start by saying that, if you […]

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To the uninitiated, whistle blower means the same thing as tattletale.  In fact, dictionary definitions of both terms list them as synonyms, along with others, such as betrayer, informant, nark, rat fink, and snitch.  In my view, there are different circumstances that lead to the characterization of people who “tell on” others.  For example, in […]

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Pro bono work – why do it

In the almost 30 years David and I have owned and operated Magnus Research Consultants, we have been privileged to work on several high profile pro bono cases. Pro bono means “for the public good” and it is usually performed by attorneys for free, that is, at no cost to their clients. Many lawyers are […]

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The pro bono cases on which we’ve worked have been some of the most personally rewarding cases we have handled.  While the intellectual rewards of the work we do are often felt, in these cases, it has been something special.  The cases have been unique, cases with questions no one has had to answer previously, […]

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If someone isn’t nice to me, they won’t see me again, ever.

My time is valuable. It is valuable to me, if not to anyone else. (In that Magnus’ clients compensate my company, and thus, me, in relatively high amounts of money, I would argue that my time is perceived as valuable to someone other than me. But, I digress.) Because I value my time and my […]

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Fortunately, as we wrote in the prior related post, our clients are usually nice, professional, even kind and friendly.  We all know we’re working together for a common goal and egos usually stay in check.  But, there are exceptions. I used the example of a particularly toxic client we once had who, with our help, […]

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Most lawyers who hire me are nice to me

People are people, regardless of their profession. There are some people who are popular and well liked and there are others who are not well liked. Attorneys, of course, are people and, as such, there are some attorneys who are well liked and well respected by their colleagues and then, there are others, whom no […]

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Many of our clients are feared by their opponents, and sometimes, their own staff and litigation team.  I don’t know if the latter is a good thing, but I’ve seen it as an overall positive.  Being feared by the opposition is probably generally positive as long as the fear is because the attorney’s litigation skills […]

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Don’t say yes, when you mean, I don’t know…

We once had an employee who was full of lessons for us. She worked hard, but sometimes she had to work extra hard to overcome her own limitations. This resulted in her inability to focus on a question at hand. And, I don’t know if it was to be dismissive in order to return to […]

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It’s a long, long way from “Yes” to “I don’t know” and, for that matter, from “No” to “I don’t know.”  As anyone who knows me well will assert, I speak in a direct manner, as succinctly as possible.  I rarely “beat around the bush.”  Instead, I say what I mean and I mean what […]

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