Archive | Business Partnerships

Front of the house and back of the house

David and I are fortunate to have excellent restaurants located near our home in south Florida. To us, an excellent restaurant is not a chain restaurant; rather, it is a local, family owned restaurant whose proprietors take as much pride in their food and libations as we take in owning and operating our business. An […]

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Melissa’s comparison to front of house and back of house is interesting as we often struggle to figure out the division of labor.  But, she’s right in that though I participate in day of research duties and report writing, that’s her bailiwick. She, like the chef, creates the “meat” of what we do as trial […]

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Be Prepared: Prepared, for what?

I was, for a short while, a Boy Scout. The Boy Scout motto is “Be Prepared.” Though I wasn’t a scout for long, that motto is one I’ve taken to heart my whole life – whether personal or professional. I have always tried to use foresight and prepare for contingencies. Years ago, when working as […]

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It’s difficult to be prepared for something one doesn’t anticipate.  For example, I would never have anticipated that the COVID-19 pandemic would have led to mass hysteria over toilet paper!  What in the world has toilet paper got to do with anything?  (Yes, I know all about it now.  People are resorting to primordial behavior, […]

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Working in Changing Times

The times, they are a-changin’” said Bob Dylan, in a song of the same name. Oh yes, the times are certainly changing! The times are changing in ways most people could never have imagined. And, the times are changing whether we like it or not. At this point in my long career, I have suddenly […]

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Dylan may have sung that times were changing, but I’d suggest now, that things have changed.  Forever.  In some ways, there is no going back.  Hopefully, lessons we are learning now will make a difference going forward.  A big lesson is that invisible threats like viruses are more lethal than most any weapon of war […]

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If the cake is bad, what good is the frosting?

David and I become inspired to write our blog posts in a variety of ways, including by sources that many people would not find particularly inspiring. As an example, this post was inspired by a fortune cookie that was included in a recent delivery from a local Chinese restaurant. Many so called fortunes found inside […]

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If the cake is bad, what good is the frosting?  I guess this is similar to the adage about not judging a book by its cover.  The book cover, or the frosting, can cover up what is worn or rotten inside.  Cutting the cake, looking under the hood, or beyond a glossy cover, reveals what […]

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Morning Routine

Woke up, fell out of bed Dragged a comb across my head Found my way downstairs and drank a cup…and so it goes in the daily life of many people. (Hopefully, the readers of this blog know the source for these famous lyrics.) For Melissa and me, there is no downstairs and we don’t drink […]

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Even though I am certain everyone who reads David’s and my posts know the lyrics David quoted at the beginning of today’s post were written by Paul McCartney (and credited to John Lennon and Paul McCartney) on the song titled, “A Day in the Life,” I am compelled to give credit where credit is due.  […]

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Whistleblowing isn’t easy

Much has been in the news lately about people blowing whistles on allegations of corruption and abuse. Without discussing these specific situations, I want to address the act of sounding an alarm, or blowing a whistle. I have written something on this previously, but it warrants revisiting. I will start by saying that, if you […]

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To the uninitiated, whistle blower means the same thing as tattletale.  In fact, dictionary definitions of both terms list them as synonyms, along with others, such as betrayer, informant, nark, rat fink, and snitch.  In my view, there are different circumstances that lead to the characterization of people who “tell on” others.  For example, in […]

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Pro bono work – why do it

In the almost 30 years David and I have owned and operated Magnus Research Consultants, we have been privileged to work on several high profile pro bono cases. Pro bono means “for the public good” and it is usually performed by attorneys for free, that is, at no cost to their clients. Many lawyers are […]

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The pro bono cases on which we’ve worked have been some of the most personally rewarding cases we have handled.  While the intellectual rewards of the work we do are often felt, in these cases, it has been something special.  The cases have been unique, cases with questions no one has had to answer previously, […]

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If someone isn’t nice to me, they won’t see me again, ever.

My time is valuable. It is valuable to me, if not to anyone else. (In that Magnus’ clients compensate my company, and thus, me, in relatively high amounts of money, I would argue that my time is perceived as valuable to someone other than me. But, I digress.) Because I value my time and my […]

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Fortunately, as we wrote in the prior related post, our clients are usually nice, professional, even kind and friendly.  We all know we’re working together for a common goal and egos usually stay in check.  But, there are exceptions. I used the example of a particularly toxic client we once had who, with our help, […]

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Don’t say yes, when you mean, I don’t know…

We once had an employee who was full of lessons for us. She worked hard, but sometimes she had to work extra hard to overcome her own limitations. This resulted in her inability to focus on a question at hand. And, I don’t know if it was to be dismissive in order to return to […]

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It’s a long, long way from “Yes” to “I don’t know” and, for that matter, from “No” to “I don’t know.”  As anyone who knows me well will assert, I speak in a direct manner, as succinctly as possible.  I rarely “beat around the bush.”  Instead, I say what I mean and I mean what […]

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My job is to help people

Sometimes, when I am asked what I do for a living, I answer, “I help people.” Although the details of my job description have changed over the years, my entire career has been devoted to helping people. In my job as Director of Marketing Research at a large hospital, I was tasked with helping improve […]

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A client called for help this week.  He faces a unexpected challenge of a case that he didn’t think would get to trial – then the judge set a trial date.  With a trial looming, and some extra challenges on the part of his client, he called.  It helped that he is a regular reader […]

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