Archive | Trial Consultants

Online Mock Jury Research

A Point of View

Melissa Pigott, Ph.D.

On October 6, 2020

Category: Business Frustrations, Business personalities, Business Travel, Careers, Entrepreneurship, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Research, Marketing your Business, Small Business Success, Trial Consultants, Trial Consulting, Workplace Technology

Magnus Research Consultants has entered the online age and now offers Verdict Perception Research™ among our other services. Verdict Perception Research™ involves recruiting jury eligible citizens from a trial venue who watch pre-recorded presentations (arguments) made by attorneys regarding a lawsuit, then deliberate until they reach a unanimous verdict. While there are many differences between […]

Another View

David H. Fauss, M.S.M.

On October 6, 2020

For many years, we at Magnus resisted adding online mock jury research to our repertoire, mainly for the limitations Melissa noted in her part of this post. But, necessity drove us to explore the technology options and there were many options! That variation was another of our hesitations in that some of what passes for […]

Don’t panic. Fix it!

A Point of View

David H. Fauss, M.S.M.

On October 1, 2020

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Jury Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Managing Employees, Small Business Success, Trial Consultants, Workplace Technology

This post builds on the last post about not letting them (the client) see you panic. Don’t panic – just fix it – is a worthwhile mantra in the workplace, and in life. Panic and fear get in the way of fixing things. I was a Boy Scout long enough to learn about the need […]

Another View

Melissa Pigott, Ph.D.

On October 1, 2020

David and I share the same philosophy: Don’t panic – just fix it! I will never, ever, forget the time when one of our long ago employees broke the toilet seat, and instead of admitting what she had done, panicked and remained silent. Guess who was the next person to use the restroom and attempt […]

Ghost Notes

A Point of View

David H. Fauss, M.S.M.

On September 17, 2020

Category: Careers, Getting the Job Done, Jury Consultants, Litigation Consultants, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants, Trial Consulting

I’ve been thinking recently about how one ever demonstrates that nothing happened because something did happen. Specifically, with regard to the protests over police shootings, police abuse, etc., how does one demonstrate that new policies make a difference? The difference is noticed only when nothing happens. Undoubtedly, most police officer shootings happen because the officer […]

Another View

Melissa Pigott, Ph.D.

On September 17, 2020

Category: Careers, Getting the Job Done, Jury Consultants, Litigation Consultants, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants, Trial Consulting

David’s reference to ghost notes is quite impressive! Ghost notes are important to me, as a bass player. They are place holders, serving to keep the rhythm while not making a discernable musical sound. On the thick strings of a bass guitar, ghost notes sound like a mini cymbal, leading the way to the playing […]

We Do Our Jobs Even When Others Don’t

A Point of View

Melissa Pigott, Ph.D.

On September 8, 2020

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Careers, Employment, Entrepreneurship, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Partnerships, Small Business Success, Trial Consultants, Trial Consulting

Recently, we at Magnus had what appeared, at first, to be a promising new business opportunity. This new opportunity was planned as a joint venture among 3 companies, including Magnus. Another company is a company that has been a long time vendor of ours, with the other company being known only to our vendor and […]

Another View

David H. Fauss, M.S.M.

On September 8, 2020

As we write this, the fallout from this experience has continued. There are some hurt feelings amongst all, especially those with whom we planned to partner. But, the underlying objective we have at Magnus is to get the job done, and get it done well. (I’d add that anything Melissa and I undertake is done […]

Customers: Happier when they leave

A Point of View

David H. Fauss, M.S.M.

On August 27, 2020

Category: Business personalities, Careers, Employment, Entrepreneurship, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Pie Power, Small Business Success, Sweet Delights, Trial Consultants, Trial Consulting

We recently visited with our friend Ms. Debbie at Sweet Delights in Homestead. During our conversation, she commented that she wants her customers to be happier when they leave than when they arrived. She has much to offer in that regard with her wonderful cakes and pies, which are truly sweet delights. Her effervescent personality […]

Another View

Melissa Pigott, Ph.D.

On August 27, 2020

Magnus is in the trial consulting business, not the bakery business. Our clients come to us to obtain our expert assistance in solving significant problems, not because they want something sweet to eat. However, despite the vast differences between Magnus and Ms. Debbie’s company, Sweet Delights, we share a common goal: Keeping the customer satisfied. […]

Hurricanes and Jury Selections

A Point of View

Melissa Pigott, Ph.D.

On August 25, 2020

Category: Business Frustrations, Getting the Job Done, Jury Consultants, Litigation Consultants, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

Recently, residents of Florida were threatened by another hurricane. In Florida, hurricanes are as much a part of our existence as that famous mouse in Orlando. Sooner or later, we Floridians will have to stop what we are doing and prepare, whether we like it or not, whether we have something better to do, or […]

Another View

David H. Fauss, M.S.M.

On August 25, 2020

Category: Business Frustrations, Getting the Job Done, Jury Consultants, Litigation Consultants, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

I’m writing this following another hurricane non-event. A near miss – really near, less than 100 miles. We did get some wind and rain, but we were ready. We spent a full day preparing, a “wasted” Saturday effort as it turns out, and a full day resetting everything, a “wasted” Sunday. I can only say […]

Nuclear Verdicts: Part 2

A Point of View

David H. Fauss, M.S.M.

On August 20, 2020

Category: Jury Behavior, Jury Consultants, Jury Deliberations, Jury Research, Litigation Consultants, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

Face it, some trials are bad, there is liability, there are real damages. Evaluating those honestly and without bias is what we, as trial consultants, help our clients accomplish. And, that said, the other issue in mock jury research when we work for the defense is that the plaintiff’s argument, when presented during the mock […]

Another View

Melissa Pigott, Ph.D.

On August 20, 2020

Over the years, I have heard some interesting remarks from defense attorneys and insurance adjusters following their observations of mock juries deliberating on their case. One client, who is a defense attorney but who was, for reasons unknown to me, hired to represent numerous plaintiffs in a billion dollar class action case, told me that […]

Nuclear Verdicts: Part 1

A Point of View

David H. Fauss, M.S.M.

On August 13, 2020

Boom – the verdict is in and it is explosive, shocking everyone involved. These verdicts are referred to “nuclear verdicts,” with the implication that they are both large and unreasonable. I read about this phenomenon regularly. It is a trend that frightens one side of the “v.” – the defense side, and emboldens the other […]

Another View

Melissa Pigott, Ph.D.

On August 13, 2020

When David and I founded Magnus in 1993, we used a slogan in our marketing materials, “Reducing Uncertainty.” We know, based on our experience in conducting mock trials, focus groups, and attitude surveys, that our research results provide our clients with information about which they would have never known without our help. Knowing this information […]

We Don’t Have to do Anything

A Point of View

Melissa Pigott, Ph.D.

On August 11, 2020

Category: Business Frustrations, Business personalities, Careers, Employment, Getting the Job Done, Jury Consultants, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Managing Employees, Small Business Success, Trial Consultants, Trial Consulting

I meet a lot of people in my work as a jury/trial consultant and in my “other life” as a musician. David says I don’t often respond to meeting new people very well, however, I believe many people I meet aren’t the kind of people with whom I would like to become further acquainted. A […]

Another View

David H. Fauss, M.S.M.

On August 11, 2020

From time to time I’ve observed these “have to do” clients and Melissa is right, it is a negative mindset. We’ve had clients call and say they have to do a mock trial because their client is making them do it. (With that attitude, I think the clients are on to something about how the […]

Front of the house and back of the house

A Point of View

Melissa Pigott, Ph.D.

On August 4, 2020

Category: Business Partnerships, Business personalities, Careers, Entrepreneurship, Getting the Job Done, Jury Consultants, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Small Business Success, Trial Consultants, Trial Consulting

David and I are fortunate to have excellent restaurants located near our home in south Florida. To us, an excellent restaurant is not a chain restaurant; rather, it is a local, family owned restaurant whose proprietors take as much pride in their food and libations as we take in owning and operating our business. An […]

Another View

David H. Fauss, M.S.M.

On August 4, 2020

Melissa’s comparison to front of house and back of house is interesting as we often struggle to figure out the division of labor. But, she’s right in that though I participate in day of research duties and report writing, that’s her bailiwick. She, like the chef, creates the “meat” of what we do as trial […]

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Archive | Trial Consultants

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

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