Author Archive | David Fauss

Back it up!

A Point of View

David H. Fauss, M.S.M.

On March 5, 2015

Category: Getting the Job Done, Small Business Success, Workplace Technology

This post is an extension of the post about hurricanes and other disasters in that it discusses what should be a basic business practice in a world where computers dominate our business lives. BACK THEM UP! And back them up in more than 1 way if possible. And, make sure the back ups are not […]

Another View

Melissa Pigott, Ph.D.

On March 5, 2015

Category: Getting the Job Done, Small Business Success, Workplace Technology

Proactivity is the key in preventing many computer nightmares. Recently, due to an unforeseen, extremely negative event concerning Magnus’ long time computer technician, we were compelled to hire a new computer tech. The new computer tech explained his philosophy to my partner and me during our first meeting: constant monitoring of our system, to prevent […]

Dealing with Hurricanes: Disaster Planning

A Point of View

David H. Fauss, M.S.M.

On February 26, 2015

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees, Small Business Success, Workplace Technology

Floridians, at least we natives, know that hurricanes are a fact of life (some newcomers have to experience one to understand such storms). And while we are all sometimes a bit complacent about hurricanes or the other disasters that befall others who live in other locations (as I write this, Boston is suffering record snow […]

Another View

Melissa Pigott, Ph.D.

On February 26, 2015

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees, Small Business Success, Workplace Technology

Several years before David and I owned our business, Magnus, I worked at a large litigation consulting firm that had offices in every major city in the U.S.A. One of the offices was located in Philadelphia, in a large downtown building that burned to the ground one night. Unfortunately for my employer, no one had […]

Intervene – get involved

A Point of View

David H. Fauss, M.S.M.

On February 19, 2015

Category: Business Partnerships, Life Outside of Work, Partnerships, Work-Life

You never know what will happen right in front of your eyes, or ears. Sometimes you have to, or should, get involved in something, even if you do not know what you are in for or are not completely sure what is going on. Melissa and I went home for lunch one day, a fairly […]

Another View

Melissa Pigott, Ph.D.

On February 19, 2015

Category: Business Partnerships, Life Outside of Work, Partnerships, Work-Life

I am a social psychologist who is well versed on research pertaining to bystander apathy and bystander intervention. Because of my psychological training and expertise, I intervene in ambiguous situations more often than the average person. Sometimes, however, a situation rises to a level well beyond ambiguity, to the point that failing to render aid, […]

Facilitating Fraud

A Point of View

David H. Fauss, M.S.M.

On February 12, 2015

Category: Business Frustrations, Getting the Job Done

A number of these posts have been conceptualized, while some, like this one, are written in moments of frustration. As business owners, my wife and I have many frustrations, but unfortunately, we have recently been (again) confronted by an instance of financial fraud. In the latest incident it appears we were the victims of someone […]

Another View

Melissa Pigott, Ph.D.

On February 12, 2015

Category: Business Frustrations, Getting the Job Done

Having several thousands of dollars stolen from my bank account is, to me, a big deal. Furthermore, it is a big enough deal that I would like to see the thief apprehended and prosecuted for the crime. It seems, however, that my view about theft/embezzlement is not shared by large financial institutions, including banks and […]

Olie

A Point of View

David H. Fauss, M.S.M.

On February 5, 2015

Category: Business personalities, Careers, Employment, Growing Old is Not for Sissies, Life Outside of Work, Small Business Success

I’m writing this on what would have been my grandmother’s 110th birthday. We called her Olie; her name was Viola, and she never wanted to be called anything like “grandmother.” She was a woman ahead of her time in many ways because she was a proud working woman. Proud to work, proud of her jobs […]

Another View

Melissa Pigott, Ph.D.

On February 5, 2015

Category: Business personalities, Careers, Employment, Growing Old is Not for Sissies, Life Outside of Work, Small Business Success

David’s grandmother, Olie, was unlike other people’s grandmothers I had met. First of all, I was quite taken aback that she insisted on being called by a derivative of her name instead of the usual grandmotherly titles preferred by most grandmothers. Once I got to know Olie, however, it became apparent she was not the […]

Hiring a service professional

A Point of View

David H. Fauss, M.S.M.

On January 29, 2015

Category: Getting the Job Done, Marketing your Business, Small Business Success

In recent months I have had the need to hire an attorney (usually they hire us) and a new computer technician. I categorize them, like us, as service professionals. These experiences have been interesting and have served as a reminder that there are vast differences in the impressions made, sometimes by even small details, when […]

Another View

Melissa Pigott, Ph.D.

On January 29, 2015

Category: Getting the Job Done, Marketing your Business, Small Business Success

First impressions count. This statement is a tried and true maxim of social psychology that is well known among many non psychologists. Just as one’s personal appearance and demeanor determine the impression one makes on others, a service provider’s written materials also convey information important in determining whether a potential customer/client will hire the company. […]

Don’t push your luck; stop driving and have a pizza

A Point of View

David H. Fauss, M.S.M.

On January 22, 2015

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Partnerships, Travel, Work-Life

There are times when your goal or destination seem so close that you just want to press on even when you should not. The experience that prompted this post was driving back from Jacksonville to South Florida. This trip usually takes 5 hours or less but on this particular day, progress was slow and we […]

Another View

Melissa Pigott, Ph.D.

On January 22, 2015

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Partnerships, Travel, Work-Life

Many years ago, Magnus consulted on a case involving a terrible airplane crash in which hundreds of people were killed. The crash was primarily the result of pilot error, more specifically, the pilot’s decision to “press on” with the flight despite weather conditions that made flying dangerous. Although there were several safe alternatives the pilot […]

Persistence Pays

A Point of View

David H. Fauss, M.S.M.

On January 15, 2015

Category: Careers, Employment, Managing Employees

A time tested adage is: persistence pays. But, in careers and business it is true. We have proof of this in the form of an employee who proved it to everyone, including herself. She applied (several years ago) via fax for a Research Associate position. The position had been recently filled so when her faxed […]

Another View

Melissa Pigott, Ph.D.

On January 15, 2015

Category: Careers, Employment, Managing Employees

I have a perpetual calendar and one of the quotes I read every year, attributed to Winston Churchill, is “Never, never, never give up.” This is another way of saying “persistence pays”; “try, try, and try again if at first you don’t succeed”; and, in the vernacular of my generation, “keep on truckin’ baby.” Long […]

Can you Trust anyone?

A Point of View

David H. Fauss, M.S.M.

On January 8, 2015

Category: Business personalities, Careers, Employment, Managing Employees, Partnerships, Work-Life

In small businesses, as in life, it is important to consider whether you can trust a person. The people around the business may be employees, clients, or vendors and each relationship is unique. And, as important as trust is, when it is violated there are repercussions, sometimes expensive ones. We have certainly had more than […]

Another View

Melissa Pigott, Ph.D.

On January 8, 2015

Category: Business personalities, Careers, Employment, Managing Employees, Partnerships, Work-Life

Trust is an interesting personality construct that varies greatly among people and depends on a person’s life experiences, particularly experiences early in life. In the same manner in which my spouse/business partner differ on many traits, we differ greatly in the degree to which we trust other people. My partner, who had a more idyllic […]

We are (not) Family

A Point of View

David H. Fauss, M.S.M.

On December 30, 2014

Category: Business Partnerships, Careers, Employment, Getting the Job Done, Managing Employees, Partnerships, Small Business Success, Work-Life

In a small business environment it is often said that employees are like families (in a way that implies that is a good thing). The intimacy of a small business environment probably creates an impression of closeness that may be absent in a larger environment. And, as employers, we often believe we are being generous […]

Another View

Melissa Pigott, Ph.D.

On December 30, 2014

Category: Business Partnerships, Careers, Employment, Getting the Job Done, Managing Employees, Partnerships, Small Business Success, Work-Life

David’s topic for this post has the usual musical connection for me, in this case, the song by Sister Sledge, “We are Family.” However, contrary to the song lyrics, when one is the owner of a small business, it is important to remember that we are NOT family; instead, we are an organization comprised of […]

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Author Archive | David Fauss

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

About Magnus