Author Archive | Melissa Pigott

“I love you” daily

A Point of View

Melissa Pigott, Ph.D.

On August 22, 2017

Category: Business Partnerships, Business Relationships, Getting Through Life and Work, Jury Research, Life Outside of Work, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Partnerships, Trial Consultants, Trial Consulting, Work-Life

Don’t take things, or people, for granted. Someone we love may be here today but gone tomorrow and once someone is gone, there are no “do overs.” Sometimes, it’s the little things in life that go a long way. Saying “I love you” to one’s life partner, spouse, children, and close family and friends is […]

Another View

David H. Fauss, M.S.M.

On August 22, 2017

My days when Melissa and I are together usually by start hearing her say “I love you” – largely because Melissa is more quickly alert in the morning than I am. And, together or apart, now more than ever with our communication devices, communicating is easier than ever. Thinking back over the years of our […]

Knowing where you’re going

A Point of View

Melissa Pigott, Ph.D.

On July 25, 2017

Category: Business Frustrations, Business Travel, Careers, Getting Through Life and Work, Life Outside of Work, Travel

Some people do not know which way is which. By this, I mean some people are directionally challenged, in that they do not know which way is north, south, east, or west. I am thankful not to be one of these people. I love maps, reading maps, plotting my course, navigating on land and sea, […]

Another View

David H. Fauss, M.S.M.

On July 25, 2017

Category: Business Frustrations, Business Travel, Careers, Getting Through Life and Work, Life Outside of Work, Travel

A frustration I have with the tech tools that tell us where to go these days is that they often don’t tell you the big picture. More and more, they provide step by step directions that reveal themselves only as you get to each waypoint. Though this is helpful, I prefer to have a big […]

Knowing where you’ve been

A Point of View

Melissa Pigott, Ph.D.

On July 18, 2017

Category: Business Frustrations, Business Travel, Careers, Getting Through Life and Work, Life Outside of Work, Travel

I have traveled to many places for most of my life. Since the 1980s, I have traveled far and wide, for business as well as pleasure. There are many places I would like to re-visit, many I vow to visit only on business, and many, many more places I’d like to go, when the time […]

Another View

David H. Fauss, M.S.M.

On July 18, 2017

Category: Business Frustrations, Business Travel, Careers, Getting Through Life and Work, Life Outside of Work, Travel

I don’t recall all of the details as well as Melissa does – but it is a fun exercise to mentally walk down the street retracing steps long ago taken. One of the tests for me was re-finding my way in Sydney after having lived there for a year. On the 2 occasions when Melissa […]

Britt

A Point of View

Melissa Pigott, Ph.D.

On July 11, 2017

Category: Business personalities, Careers, Common Courtesy, Employment, Getting the Job Done, Jury Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Managing Employees, Trial Consultants, Workplace Technology

My first professional job upon earning my Ph.D. in social psychology was Director of Marketing Research at Baptist Medical Center in Jacksonville, Florida. My job duties were to analyze the attitudes, opinions, and beliefs of all the hospitals’ constituents: (1) patients; (2) the community at large (the hospital’s source of patients); (3) the medical staff; […]

Another View

David H. Fauss, M.S.M.

On July 11, 2017

I remember Britt as smiling, cheerful, and a true southern gentleman. The photo I took of him had him showing off his suspenders under his suit coat. I don’t know if Britt ever wore the pink lady jacket that the few men who were volunteers were expected to wear at that time, but he was […]

Take Notes

A Point of View

Melissa Pigott, Ph.D.

On July 4, 2017

Category: Business Frustrations, Business personalities, Careers, Employment, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Managing Employees, Small Business Success

Having been a student from the time I was 4 years old until I earned my Ph.D. at the age of 26, I learned how to take notes to document the important things in my life. My note taking abilities have served me well in my career. I have calendars dating back almost 40 years; […]

Another View

David H. Fauss, M.S.M.

On July 4, 2017

As we have written, many of these posts are at least partially inspired by our experience as employers. By way of background, I fully agree with Melissa about the importance of note taking, though my notes are usually more cryptic and abbreviated than hers. (I don’t know how she does it the way she does, […]

When to memorize

A Point of View

Melissa Pigott, Ph.D.

On June 27, 2017

Category: Business personalities, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Jury Research, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Managing Employees, Trial Consultants, Trial Consulting

There are many things in life that do not require memorization, such as complicated mathematical and statistical formulas that can be looked up or nowadays, calculated by a computer. In addition, there are some things that used to be memorized by most people, such as frequently dialed telephone numbers, which are now programmed into speed […]

Another View

David H. Fauss, M.S.M.

On June 27, 2017

I once took a memory class in Jacksonville, Florida by a local memory expert named John Currie. Currie gave seminars on memorizing things, especially names and faces. His “trick” was to suggest that one form a picture using the name as tied to the face. I found this trick moderately helpful; I was not as […]

When driving the boss’ car

A Point of View

Melissa Pigott, Ph.D.

On June 20, 2017

Category: Business Frustrations, Business Travel, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Research, Litigation Consultants, Magnus Research, Trial Consulting

For most of the two plus decades David and I have co-owned our business, we have had three vehicles: his primary car, my primary car, and the so called “company truck.” The company truck is, in reality, not owned by our company but instead, is co-owned by David and me just like our other vehicles. […]

Another View

David H. Fauss, M.S.M.

On June 20, 2017

Driving the “company” car, or “boss,’” car is a privilege not given lightly. In our business, of course, we know about the liability issues that are also a part of the equation. But, you have to get the job done and, as Melissa said, we have always expected that common sense would dictate that an […]

Road trips

A Point of View

Melissa Pigott, Ph.D.

On June 13, 2017

Category: Business Travel, Getting Through Life and Work, Jury Research, Life Outside of Work, Litigation Research, Magnus, Magnus Research, Partnerships, Travel, Work-Life

When I was growing up, my parents and I regularly took road trips. Sometimes, the road trips were relatively short, for example, to Wakulla County in north Florida, where my dad was from, to visit his relatives (to whom he referred as his “kin folk”). Other trips were of 2 or 3 weeks duration, when […]

Another View

David H. Fauss, M.S.M.

On June 13, 2017

Category: Business Travel, Getting Through Life and Work, Jury Research, Life Outside of Work, Litigation Research, Magnus, Magnus Research, Partnerships, Travel, Work-Life

Those who are reading this post know that the road trip Melissa mentioned that we were planning turned out well. The Mississippi Delta provided fun, good food, new friends, and some life expanding experiences. Growing up, I did experience a few road trips, but, probably because my traveling Dad didn’t always find road trips to […]

“No thanks” to Bad Clients

A Point of View

Melissa Pigott, Ph.D.

On June 6, 2017

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Careers, Common Courtesy, Getting the Job Done, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Partnerships, Small Business Success, Trial Consultants

The older I get, the more I choose to spend time with nice people and the less time I choose to spend with mean people. My philosophy has evolved to include family members, spouses of family members, friends, spouses of friends, and clients. Even though clients, unlike the other categories of people I have listed, […]

Another View

David H. Fauss, M.S.M.

On June 6, 2017

We are fortunate that we have encountered only a few clients who are so abusive as to be the bad ones Melissa described. The worst one we have encountered was a scorched earth litigator, but in his world, this extended to even include everyone on his team – and to us. But, his true self […]

Clients are People Too

A Point of View

Melissa Pigott, Ph.D.

On May 30, 2017

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Jury Research, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Managing Employees, Marketing your Business, Partnerships, Small Business Success, Trial Consulting

Clients are people too. I repeat, clients are people too. This may seem obvious to the astute reader, however, there have been many occasions on which I have had to remind my staff to treat our clients like people, instead of merely treating them like clients. Magnus’ clients are high powered attorneys, insurance adjusters, risk […]

Another View

David H. Fauss, M.S.M.

On May 30, 2017

On a research day it is a bit of a toss up who the most important people in the room are. The participants, i.e., mock jurors are critical to our projects. Without them we cannot do our work. But, without the clients, we have no work to do. Our support staff usually is comfortable with […]

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Author Archive | Melissa Pigott

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

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