Author Archive | David Fauss

Corporate Retreats

Although Melissa and I own a “mom and pop” business, one that is not large, we have always tried to think larger than we are! We’ve discussed some of the ways we think and act large – employee manuals, training schedules, etc. Another way we emulate larger entities is to take time, on an annual […]

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David and I rarely have an opportunity to discuss goals, plan for the future, or dream big dreams during the work day.  Most of our days in the office are spent getting ready for the next case, preparing reports based on research findings obtained in the previous case, and marketing to clients regarding future cases.  […]

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Jet Lag

Travel for business can be strenuous; so can personal travel, for that matter. And time zone crossing travel just adds to that stress. Having made 3 trips to Australia, I know about time zone crossing. Melissa and I don’t do international trips for work, but crossing even 1 or 2 or 3 time zones across […]

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Believe me: I know all about jet lag.  Early in my career as a trial consultant, I lived in Atlanta, but worked in Boston, for a company based in Los Angeles, where I had to go on a frequent basis.  In any given week, I “commuted” from Atlanta to Boston on Monday, then traveled with […]

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Fake Surveys

There is a trend in recent years for every purchase, service encounter, or dining experience to end with a customer satisfaction survey. As useful as feedback can be, it is, obvious to me that many of these “surveys” are better called “fake surveys.” That is, they lack objectivity and they lack validity. As an example, […]

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Fake surveys, like fake news, are a disservice to those who rely on them to make decisions. When I am asked to complete a survey, I complete it honestly, whether or not my answers are positive, neutral, or negative. I don’t understand the purpose of providing feedback unless it is honest, with the goal being […]

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Multi tasking: When to do it and When not to do it

It seems that, in almost every work environment, people talk about multitasking.  In every field, other than perhaps repetitive assembly lines, it seems that many jobs require doing, or being ready to do, more than 1 task within a given work shift, hour, or minute.  I know mine involves: consulting, marketing, managing staff, strategic planning, […]

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There are times to multitask and times to work on one project until its completion. Think about it. How many of us have ever hired a general contractor or other home renovation person, only to have him work a couple of hours at our house, then leave in the middle of the project to work […]

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Can’t Tell Anyone

In a prior post, I lamented how family and friends can’t relate to what Melissa and I do in our trial consulting business. One of the main reasons for their lack of understanding is the extremely high level of confidentiality involved in our work. In order for trial consultants to be able to effectively help […]

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I will begin my part of this post by saying that David’s and my careers, as well as our business, are anything but traditional. In fact, our lives, in general, are far from traditional. When we have worked with marketing professionals, including those who specialize in social media, they quickly become frustrated when we explain […]

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No One in Family Gets It

When one chooses a non-traditional career path like Melissa and I have as trial consultants, it is difficult for some family and friends to understand what we do, and why we do it. (Heck, it’s even hard to decide what to call ourselves, as discussed in other blogs; it could be trial consultants, jury consultants, […]

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David’s topic is hilarious to me! Absolutely hilarious! For the most part, my family and friends are relatively unsophisticated people. I love them dearly, but there are few among them who really, truly “get it” when it comes to understanding what I do for a living. David describes his family’s and friends’ incomprehension about his […]

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Frequent Flyer Points

When we started our blogging in mid-2013, Melissa and I started writing down a list of topics. The first 150 or so topics came quickly off the top of our heads; this is my #112. As we’ve written the posts over the past few years, topics which seemed timely were added and we have not […]

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Coincidentally, David chose to write this post soon after using hundreds of thousands of frequent flyer points to book flights to and from Greece. The process of using frequent flyer points is an arduous and stressful endeavor: one must begin by finding flights (a long time from the booking date, because frequent flyer points typically […]

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Gouge

I recently learned a new term, a term that appeared in a Facebook query by a friend (Robert, you know who you are.)  The term is “gouge” – not as in price gouging or destroying someone’s eyes, but it is apparently a term originating in the U.S. Navy which originally meant “the answers to the […]

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I have an excellent vocabulary, however, until I read the title of David’s post, I had never heard of the word, “gouge” defined as “inside information.”  I daresay that, once I finish writing this post, I will never again use “gouge” to mean anything other than its common dictionary definitions of “chisel” or “an excessive […]

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Put a label on it

Though I’ve previously written about a similar topic with a post which appeared on December 10, 2015 “Organize & Label the Equipment,” recent experiences lead me to revisit the topic from a different angle. That post was about our efforts to label our equipment as ours such that it doesn’t get confused with that owned […]

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David’s fondness for labels, checklists, and written protocols is well known by those of us at Magnus. It seems, at least to me, that we have written documentation of almost everything we do, thus, it came as a surprise to me that, in our haste to make hurricane preparations, we overlooked anything, including the important […]

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If all else fails…

I remember that I first heard “If all else fails, read the directions” from my Dad, decades ago. He really didn’t operate that way, but the point was, if you can’t figure it out on your own, the directions might help. (Not always – I wonder who writes some of them!) Anyway, this year has […]

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It is strange to consider that, for an increasing number of attorneys, obtaining advice from a trial consultant is done only as a last resort. Thinking within this narrow frame of reference is harmful to the attorney, not to mention his or her client, for a variety of reasons: (1) last minute research is usually […]

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