Archive | Business Frustrations

Why be Snarky?

Why be snarky when being snarky is unnecessary, particularly in the business world? One of Magnus vendors is a company with whom we interact on a frequent basis. The principal of this company, which will remain nameless, uses the most insulting tone imaginable when writing emails to me, the client. This person never misses the […]

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Any human to human interaction involves personalities, of course.  Most of the time one doesn’t give that much thought unless there is something that causes friction, something that isn’t comfortable.  Snarky or snide comments are one of those things.  It seems like the “snarker” is just picking, for whatever reason, at minor details.  Life and […]

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Choose not to decide

“If you choose not to decide, you still have made a choice.” This is a line from the RUSH song Freewill (on 1980’s Permanent Waves album). That line has stuck with me since I first heard it. Perhaps, in keeping with a few recent posts on ghosting, different directions, etc., but first, in my career […]

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Indecision is something that is not part of my personality.  I like to get it done, move forward, press on, and go onward and upward.  People who stare, seemingly endlessly, at a restaurant menu because they can’t decide what to eat are near the top of my pet peeves list.  It’s really not that important: […]

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Always Take First Watch

Always take the first watch. I received this sage advice many years ago, from a friend who spent most of his life in the United States Navy. The rationale is that one will be less tired during the first watch than in later shifts. First watch, of course, is usually the daytime hours, such as […]

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Always take first watch, unless Melissa beats you to it!  After that, I’m not sure which is better, 2nd or 3rd watch.  It might depend on whether it is night or day, and whether sleep is possible.  Though I wasn’t onboard for the hurricane avoidance drive, I remember it well.  I had the outsider’s view, […]

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Better Than “Different Direction”

As a follow up to David’s last post regarding the soul killing phrase “We have decided to move in a different direction,” I will provide alternative phrases that are more appropriate forms of rejection. Keeping in mind that David, and other consultants, spend considerable time and money speaking with prospective clients, preparing proposals outlining the […]

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I like that-“vapid euphemisms.”  In my most recent vapid encounter, vapid also seemed to apply to the paralegal who called me.  Whether it was her fault or not, she not only had insufficient information to give me as to what the attorney purportedly wanted (which was an inappropriate research design, given what she did know), […]

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Different Direction

Last week I got a call from a paralegal who asked me to provide a proposal for a mock trial for a commercial case.  She told me that, although she’d been a paralegal for 25 years, she had never shopped for a trial consultant.  I walked her through the process, provided her with information on […]

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If you think about it, and I certainly have, “We are moving in a different direction” or “We are moving in another direction” is meaningless drivel.  This statement has somehow become common when it comes to rejecting job applicants, consultants’ proposals, and people, in general.  In preparing for my part of David’s post, I have […]

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Ghosting

Ghosting. This is a relatively new term used to indicate what might otherwise be called “radio silence,” that is, a loss of communications. Despite the many ways we can now communicate, via email, text, direct messaging, “zoom” calls, or even the good old phone or maybe “snail” mail, it amazes me that we often end […]

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Ghosting is rude, unprofessional, and, when it comes to friends and family, mean.  I have been ghosted on several occasions, by long time friends who chose to cut me out of their lives for unknown reasons.  One of these friends remained out of touch for about 20 years, another, for 7 years, and another, 6 […]

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No One Has Ever Said They Wish Their Jury Research Had Been Later

In almost 30 years of owning and operating Magnus Research Consultants, David and I have been fortunate to have few complaints from clients. When there have been complaints, they have been of the following type: (1) “Your report is too long and comprehensive; it took too long for me to read”; (2) ”The charts summarizing […]

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This topic is salient because I had the discussion again recently, “What is your lead time for conducting research? My client wants to put it off as long as possible, because maybe they can settle…”  I patiently explained that the ramp up period, once we’ve provided a proposal, agreed on the research design, gotten approval […]

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Mercy of the Court

Twice this week, when talking with clients, or prospective clients, I’ve been told they are waiting on the judge to do something. The language they used was “I’m at the mercy of the court.” Their lamentations are painful reminders of the nature of our work. Often the idea of “mercy of the court” is mentioned, […]

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“I’m at the mercy of…” usually means one is powerless to protect oneself from someone or something.  When attorneys tell David and me they are at the mercy of the Court, this expression doesn’t have the same ominous meaning that it does in other contexts.  Often, attorneys mention being at the Court’s mercy as a […]

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Juggling

I shot a photograph of a juggler a couple years ago when I was wandering the streets of New York City while there to work on a client’s case. My eye was drawn to the colorful balls flying in the air so I walked toward the area behind the main NYC library. Turns out, several […]

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Most people have a difficult time “walking in someone else’s shoes.”  We live our daily lives, caught up in dealing with our personal issues, rarely giving much thought to what other people are going through.  David and I have a dear friend who, for as long as we have known her, has been battling a […]

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Ok Boomer

I have written in previous posts about my experiences with sexism, including the bias that has been expressed toward me as a female bass guitar player. As I have stated, sexism is alive, but not well. I have also mentioned social psychological research on racism and racial prejudice and the negative impact these forms of […]

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It is interesting to think about “Ok Boomer” in the concept of discrimination.  Certainly, sometimes it is said in a joking way, light heartedly, but there is an underlying dismissal of the boomer in saying it no matter how funny the speaker thinks it is.  And, of course, sometimes it is not said in jest.  […]

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