Archive | Business Frustrations

Jury Consultants Are Not Just for Jury Trials

In the vein of prior posts, this is an attempt to clarify another misconception about what we do as trial or jury consultants. Usually in the context of an introduction, I hear what might be called “sales objections.” There are varieties of these objections, but one is this, if introduced as a “jury consultant” I […]

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I prefer the term, “litigation consultant” to other terms more frequently used to describe the kind of work I perform. When I am asked what I do for a living, I rarely say I am a “jury consultant” or a “trial consultant.” Few laypersons know the meaning of any of these expressions and surprisingly, some […]

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Have Brain-Will Travel

“Have Gun-Will Travel” was a Western radio and TV series starring Richard Boone that was broadcast from 1957 to 1963. The lead character was named Paladin; he was a gunfighter who traveled around the old west while working for people who needed his help solving their problems. Paladin charged a lot of money for his […]

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Many jobs require a lot of “stuff.” The tools of many professions such as Melissa’s, however, require a sharp, focused mind, and little else. A pen and paper for note taking are probably the minimum in these occupations. However, despite the fact that Magnus is essentially paid for brainpower, certain aspects of the work we […]

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Trial Consultants Are Not Just for Trials

It happened again. I am introduced to a new, prospective client, a lawyer at a very large firm – one with a nationwide presence, hundreds of lawyers, and many offices. This is the kind of attorney whom I assume understands the concept of what a trial consultant does. But, no. I send an email introduction […]

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There are many people who believe they know more than they, in reality, actually know. Prospective clients who presume to know more than I know about the field in which I have been employed for the past 30 years are, in my opinion, rarely going to become Magnus clients. The misnomer “trial consultant” notwithstanding, it […]

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Can Do

“Can Do” is one of my mantras. I adopted it from Claudia Taylor Johnson, more commonly known as “Lady Bird” Johnson, the wife of President Lyndon Baines Johnson. Lady Bird Johnson was our First Lady from 1963 to 1969. On her desk was a paperweight with the “Can Do” motto on it, to signify that […]

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It is refreshing when the can do attitude is demonstrated by a stranger, a store clerk, a server in a restaurant, and of course, an employee. I was once complimented by a customer to whom I was selling a camera in a retail setting. I didn’t think I was doing anything special, but he noticed, […]

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Be the Solution

One of the television shows Melissa and I watch is “NCIS.” The story line in a recent episode involved a young man telling about his father, who had died in another episode. The young man said that, before he died, his father attempted to teach him to “be the solution.” That is, don’t be the […]

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“Be the solution” is similar to “Be the change you want to see in the world” (with the latter saying commonly misattributed to Mahatma Gandhi, who, according to multiple sources, never said anything of the sort). The idea behind both of these statements is that, for positive change to occur, one must be an active […]

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First impressions (do matter)

First impressions matter. They really do! Social psychologists who study impression formation and cognitive psychologists who study presentation order effects, such as the primacy effect, agree that information presented early has a greater impact than information presented later. Impression formation has been heavily researched in social psychology since the 1940s, when Solomon Asch conducted a […]

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In thinking about what to write for this post I immediately had a flashback to a time Melissa and I were scheduled to interview a young man who had recently graduated with a master’s degree in psychology and had a wealthy family background. I guess stereotypes were working in his favor, that is, until he […]

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Analytics

Melissa and I had lunch with a long time client recently during which he brought up a “new” thing he hears from his clients. That is, give us the “analytics” on the case. Analytics is a concept that gets lots of airplay in various contexts. The business world has long focused on numbers to indicate […]

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It is interesting to me that what is old to me is new to other people. And, it is also interesting that words have different meanings to different people. I have been analyzing scientific data since 1977. Analytics are, therefore, what I do; it is what I did in college and grad. school and what […]

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Small Business Ownership: Always On

One of the things I do when writing a blog post is to categorize it so that one can search for similar topics on our website. The list of categories has grown over time but has always included #WorkLife. Work Life is usually followed by “balance” as in work/life balance, meaning how to manage one’s […]

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Owning a small business is not for the faint of heart. Owning a small business with one’s spouse is only for the heartiest of individuals. David and I are fortunate, in that our jobs within our company do not overlap. David has expertise in many areas, such as business management, finances, accounting, etc. that I […]

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Cleaning the Closet

When we have lulls in “real work,” we have a to do list that keeps us from getting bored. At the top of that list recently was cleaning out the equipment closet. The equipment closet is where we store an array of items required for our work. You might think, by looking in our closet, […]

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As David mentioned, we have invested many thousands of dollars on equipment since Magnus’ inception in 1993. I have many fond memories of our huge video cameras that reminded me of those used by TV camera crews. Those old cameras, when new, cost a small fortune, at least as far as I was concerned. When […]

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Pretty Good for a Girl

Recently, David and I attended a concert performed by Mindi Abair and The Boneshakers. (If the reader has not heard of Mindi Abair, I strongly urge you to become familiar with this excellent musician, who, like David and me, is a Florida native.) In addition to enjoying the fantastic musical experience, I was impressed with […]

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I thought the Mindi Abair show was great! She has a tremendous stage presence, sings and plays the sax wonderfully, and, with her dynamite smile, was very photogenic (see my photos at www.dhfphotoworks.com – – go to the Rock & Roll gallery). Though I was familiar with her music, I was not aware of Her […]

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