Archive | Business Frustrations

Herding Cats

A Point of View

David H. Fauss, M.S.M.

On December 1, 2022

Category: Business Frustrations, Business personalities, Careers, Common Courtesy, Entrepreneurship, Getting the Job Done, Jury Consultants, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Small Business Success, Trial Consultants

I am sure most people have heard the expression that something is like “herding cats.” I am sure herding felines would be nearly impossible based on my experience with having 1 in the house. Herding any of our cats, even 1 at a time, is quite a challenge. Even though our Siamese cats know their […]

Another View

Melissa Pigott, Ph.D.

On December 1, 2022

My job involves herding lots of cats, metaphorically speaking. Not only do I “herd” attorneys, including timing their presentations during mock trials, getting a trial team to work together on trial strategies, and convincing multiple clients to listen to me and follow my advice during jury selection, I herd numerous other cats during my working […]

The World is Round, I’ll Get There

A Point of View

David H. Fauss, M.S.M.

On November 17, 2022

Category: Business Frustrations, Careers, Getting the Job Done, Getting Through Life and Work, Life Outside of Work, Magnus, Magnus Insights, Managing Employees, Psychology

For inexplicable reasons, I randomly remember various tag lines from television commercials and other types of advertising. Many times I can’t recall the product or service being advertised, but I remember the tag line or catch phrase. One of those I recall is “The world is round, I’ll get there.” The commercial involved a hippie […]

Another View

Melissa Pigott, Ph.D.

On November 17, 2022

Category: Business Frustrations, Careers, Getting the Job Done, Getting Through Life and Work, Life Outside of Work, Magnus, Magnus Insights, Managing Employees, Psychology

I’ve heard David use the expression, “The world is round, I’ll get there” on many occasions, but I never knew, until reading his part of this post, its origin. Before commenting on this quote, I will point out the amazing impact the TV commercials that aired in childhood had on us. I can still recall […]

Grace Under Pressure

A Point of View

Melissa Pigott, Ph.D.

On November 15, 2022

Category: Business Frustrations, Business personalities, Careers, Employment, Entrepreneurship, Getting the Job Done, Jury Consultants, Litigation Research, Magnus, Magnus Insights, Managing Employees, Small Business Success, Travel, Trial Consultants

What does it mean to have grace under pressure? Grace under pressure can mean several things to people, but to me, it means having a calm demeanor and an overall presence of mind in a stressful or highly demanding situation. My job as a trial/jury consultant is stressful. I often remark to people who are […]

Another View

David H. Fauss, M.S.M.

On November 15, 2022

“Grace Under Pressure” is the title of the 10th album, a 1984 release, by RUSH. The readers of these posts know that RUSH is my favorite band. Though there is no song on the album entitled “grace under pressure,” the album had many references to being under pressure, especially in terms of the Cold War […]

Completion Satisfaction

A Point of View

David H. Fauss, M.S.M.

On November 10, 2022

Category: Business Frustrations, Careers, Employment, Entrepreneurship, Getting the Job Done, Jury Consultants, Life Outside of Work, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Trial Consulting

I played hooky this morning for a couple of hours in order to complete some tasks on my to do list. These were things that had been lingering at home for some time and I finally had the parts in hand to do the repairs, thanks to a big trip to Home Depot and several […]

Another View

Melissa Pigott, Ph.D.

On November 10, 2022

Hooray for David in, as I like to say, “gittin’ er dun”! It’s always nice to accomplish tasks on the “to do” list. As David said, our professional lives do not offer the same sense of satisfaction that comes from other people’s jobs. Our work takes a long time to complete, and often, our clients […]

Have Something to Live for

A Point of View

Melissa Pigott, Ph.D.

On November 8, 2022

Category: Business Frustrations, Business personalities, Careers, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Life Outside of Work, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Mental Health, Small Business Success, Trial Consultants, Work-Life

Have something to live for. It doesn’t matter what it is; having a goal or an event to look forward to is enough to keep most people moving ahead, even in times of strife. For some people, the anticipation of their next golf game among friends brings happy thoughts until game day happens. For other […]

Another View

David H. Fauss, M.S.M.

On November 8, 2022

Having an interest in something or some things that challenge one, or are intrinsically rewarding, is not as difficult to do as perhaps, saving the world from polio or malaria (goals of the Gates Foundation). But, having interests, an outlet for mind and body, is a positive thing. I recently had someone, for whom English […]

Premature Decisions

A Point of View

David H. Fauss, M.S.M.

On November 3, 2022

Category: Business Frustrations, Careers, Entrepreneurship, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

Several recent client/case events prompted this post. My biased view of litigation is that it is best done when as much input (a.k.a. data) is considered. This includes data from various experts, but also data from mock juries used to evaluate the risks of litigation. The first example is with a case that settled prior […]

Another View

Melissa Pigott, Ph.D.

On November 3, 2022

I prefer things to be done in an orderly, not a chaotic, manner. When I make a decision about whether or not a particular person will be a “good” juror for a client’s case, I don’t merely look at the person and say, “Yeah, that one looks pretty good to me.” Instead, my decisions regarding […]

Business as Usual

A Point of View

David H. Fauss, M.S.M.

On October 27, 2022

Category: Business Frustrations, Employment, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Jury Research, Life Outside of Work, Litigation Research, Magnus Insights, Magnus Research, Small Business Success, Travel, Trial Consultants

Business as usual is a phrase that typically means “everything is normal.” Except that, sometimes, it is not. And sometimes, it is normal in one place, not another. Because our work happens in the trial venue, we have to adapt to what is happening there. It might be normal there, and not here. An example, […]

Another View

Melissa Pigott, Ph.D.

On October 27, 2022

Although I have not lived full time in Fort Myers since soon after my high school graduation in 1976, it will always be “home” to me. My family came to Fort Myers from Wakulla County, Florida in the 1920s, almost 100 years ago. The images of many local landmarks and some of my favorite places […]

Things Hard for You Are Easy for Me

A Point of View

Melissa Pigott, Ph.D.

On October 25, 2022

Category: Business Frustrations, Business Partnerships, Careers, Employment, Getting the Job Done, Getting Through Life and Work, Life Outside of Work, Magnus, Magnus Insights, Managing Employees, Small Business Success, Trial Consultants, Trial Consulting

Everyone is different from everyone else. Some people find it easy to do certain things, while other people have to work hard to accomplish a particular task, and others can’t do it at all. It just depends. I perform high level work, in a challenging occupation, that most people cannot do, while some people who […]

Another View

David H. Fauss, M.S.M.

On October 25, 2022

I remember my mother quoting an elderly neighbor, who became a good friend of hers, saying “Mrs. Beach says, isn’t it good we are not all alike, life would be so boring.” Everyone has strengths and weaknesses and it is the combination of peoples’ strengths that move society forward, if not as a whole, in […]

Letter from the Internal Revenue Service – Yikes!

A Point of View

David H. Fauss, M.S.M.

On October 20, 2022

Category: Business Frustrations, Entrepreneurship, Getting the Job Done, Litigation Consultants, Magnus, Magnus Insights, Small Business Success, Workplace Technology

No small business owner likes to receive a letter from the Internal Revenue Service – trust me. Such letters inspire dread. Though they occasionally include a good surprise, such as a refund of an over payment, more often they are “not good.” Melissa and I recently received such a letter informing us that, because we […]

Another View

Melissa Pigott, Ph.D.

On October 20, 2022

Category: Business Frustrations, Entrepreneurship, Getting the Job Done, Litigation Consultants, Magnus, Magnus Insights, Small Business Success, Workplace Technology

There must be some nice, friendly, helpful people who are employed by the IRS. Statistically speaking, there has to be some percentage of IRS employees who are customer oriented. It just isn’t possible for everyone who works at the IRS, or even the majority, to be rude, condescending, and generally speaking, unhelpful to its clients, […]

Colossal Failures at American Express and Chase

A Point of View

David H. Fauss, M.S.M.

On October 13, 2022

Category: Business Frustrations, Business personalities, Business Relationships, Entrepreneurship, Getting the Job Done, Magnus, Magnus Insights, Magnus Research, Small Business Success

Over the past 2 months, I’ve been battling American Express to get them to correct a colossal mistake THEY made, but for which they blamed us/me and penalized us accordingly. To be fair to American Express, Chase Bank also failed during this time period, but not as badly as American Express. The issue common to […]

Another View

Melissa Pigott, Ph.D.

On October 13, 2022

Category: Business Frustrations, Business personalities, Business Relationships, Entrepreneurship, Getting the Job Done, Magnus, Magnus Insights, Magnus Research, Small Business Success

David has an awful time dealing with the huge companies we depend on in both business and personal situations. I can barely tolerate speaking to “customer service” representatives long enough to convince them that I authorize David to speak with them regarding credit card and other billing issues. David has spent countless hours in his […]

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Archive | Business Frustrations

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

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David H. Fauss, M.S.M.

A Point of View

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David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

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