Archive | Getting the Job Done

Guitar techs versus luthiers

A Point of View

Melissa Pigott, Ph.D.

On December 25, 2018

Category: Careers, Getting the Job Done, Jury Consultants, Life Outside of Work, Litigation Consultants, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants

I have been playing the bass guitar for almost 20 years and I am the proud owner of several bass guitars. I am not a collector; all of my basses are for my playing pleasure. As with many things in life, from time to time, one of my basses needs to be repaired, as was […]

Another View

David H. Fauss, M.S.M.

On December 25, 2018

Category: Careers, Getting the Job Done, Jury Consultants, Life Outside of Work, Litigation Consultants, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants

I’ll have to say that, since Melissa started playing bass, I’ve learned quite a bit more than I knew about music, and the behind the scenes aspects of music, performers, and the business of music. I don’t know that I knew what a luthier was, for example. I also didn’t know how anything about the […]

Why We Control The Video Recordings

A Point of View

David H. Fauss, M.S.M.

On December 20, 2018

Category: Careers, Getting the Job Done, Litigation Consultants, Litigation Research, Magnus, Magnus Research, Small Business Success, Trial Consultants, Trial Consulting, Workplace Technology

I recently had the unique opportunity to gather some “competitive intelligence” in the form of reviewing a competitor’s proposal. Hey, it fell into my lap; what was I supposed to do? Anyway, a small part of the proposal touted the idea of using a marketing research facility; in fact, this proposal was somewhat reliant on […]

Another View

Melissa Pigott, Ph.D.

On December 20, 2018

Category: Careers, Getting the Job Done, Litigation Consultants, Litigation Research, Magnus, Magnus Research, Small Business Success, Trial Consultants, Trial Consulting, Workplace Technology

Call me a “control freak” all you want; I prefer not to take any chances when I am conducting research for Magnus’ clients. We are not in the video recording or production business, however, part of the services we offer to our clients includes video recording our proceedings, including the presentations made by the attorneys […]

Reflections on Technology Changes

A Point of View

David H. Fauss, M.S.M.

On December 13, 2018

Category: Business personalities, Business Travel, Careers, Entrepreneurship, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Managing Employees, Small Business Success, Workplace Technology

I was thinking about my iPhone recently in the context of how that small, but complex, device has made changes to my daily routine, to my work pattern. It did not happen over night, nor with the iPhone alone. I have had a car phone since the early 1980s. My first was a radio-phone which […]

Another View

Melissa Pigott, Ph.D.

On December 13, 2018

I am constantly amazed at the numerous ways technology has changed our ability to perform work on behalf of Magnus’ clients. David and I have been in the trial consulting business for a long, long time. I used to marvel at the efficiency of sending a fax to a client instead of mailing them a […]

We can find Another Driver, but we can’t Replace Me

A Point of View

Melissa Pigott, Ph.D.

On December 11, 2018

Category: Business Frustrations, Business Partnerships, Business personalities, Business Travel, Careers, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Jury Research, Litigation Consultants, Magnus, Magnus Insights, Small Business Success, Travel

On a recent Sunday morning, David and I, along with a Magnus staff member, were on the way to the Miami airport for a very early flight to the destination where our research project was scheduled the next day. We always try to arrive on site the day before our research projects, due to the […]

Another View

David H. Fauss, M.S.M.

On December 11, 2018

The adage “the show must go on” is one for which we can prepare, but the reality is that, without the lead singer, it won’t be the same. Clients pay considerable amounts of money for the presence of our “lead singer.” (Well, actually, Melissa is a bass player who is happy to be in the […]

Plan B isn’t All Bad

A Point of View

David H. Fauss, M.S.M.

On December 6, 2018

Category: Business Frustrations, Business Travel, Careers, Getting the Job Done, Getting Through Life and Work, Jury Research, Litigation Research, Magnus Insights, Magnus Research, Small Business Success, Travel, Trial Consultants, Trial Consulting

Plan B carries a connotation that it is second best and, therefore, less desirable than Plan A. I guess it is, by definition, but that’s a bad rap as sometimes Plan B turns out just fine. Sometimes, it’s probably better. A few weeks ago while in a somewhat unfamiliar small town for a trial, Melissa […]

Another View

Melissa Pigott, Ph.D.

On December 6, 2018

I have a luggage tag that says, “I live my life according to Plan B.” I have found that life isn’t always as neat and tidy as I would prefer. Because of the nature of my job and its ever changing priorities due to fluctuating trial dates of multiple attorneys, I have learned to go […]

20, 30, 50% Research Breakdown

A Point of View

Melissa Pigott, Ph.D.

On December 4, 2018

Category: Getting the Job Done, Jury Research, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Trial Consultants

Those of us who work as trial/jury consultants usually thrive on the excitement of the research day, the day when we conduct our focus groups, mock trials, jury simulations, or employ other methods of data collection. These days, thanks to books, movies, and a certain popular television show, many people are aware of some of […]

Another View

David H. Fauss, M.S.M.

On December 4, 2018

Category: Getting the Job Done, Jury Research, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Trial Consultants

I’ve never stopped to consider the percentages breakdown as Melissa has done here. And, I think I’d add that there is some “margin of error” depending on the case, but generally, it does come down to these three big work segments. That is, after I’ve gotten the client to agree on the research design and […]

Priorities as Hot Potatoes

A Point of View

David H. Fauss, M.S.M.

On November 29, 2018

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Managing Employees, Small Business Success

I was recently thinking about how our report production process resembles the childhood game of Hot Potato. That’s the game where a group of children passes a hot potato, or some other object, with music playing. When the music stops, someone is left holding the hot potato. Kind of like musical chairs, without walking around […]

Another View

Melissa Pigott, Ph.D.

On November 29, 2018

I must admit that I enjoy playing “hot potato” as it relates to the process of preparing a report on behalf of a client far more than I enjoyed playing the game as a child (for that matter, the game of musical chairs was not for me, either). The concept of hot potato or passing […]

If things can go well, they will

A Point of View

Melissa Pigott, Ph.D.

On November 27, 2018

Category: Business personalities, Careers, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Small Business Success, Travel

I have a button pinned on the inside of my well worn briefcase I carry on research days that says, “If anything can go well, it will.” Notice that it says “well,” not “wrong.” I have found that, by focusing my energy on positive forces, instead of fretting about all of the negatives in life, […]

Another View

David H. Fauss, M.S.M.

On November 27, 2018

Being positive beats its alternative – pessimism – in many ways. Though, in other posts I’ve noted having one or more “Plan B.” For me, that is not because I think something is going to go wrong. I know it may, but I’m positive that we can overcome most obstacles if we approach them with […]

I don’t know what you do – don’t assume you know what I do

A Point of View

David H. Fauss, M.S.M.

On November 8, 2018

Category: Business Frustrations, Business Relationships, Common Courtesy, Getting the Job Done, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

A frustration I’ve had over the years is when an attorney, a claims adjuster, a paralegal, or even a vendor of ours acts as though he/she knows how to do my job, our job. I’ll never forget the story Melissa, and others on our consulting team, told me of a case for which I was […]

Another View

Melissa Pigott, Ph.D.

On November 8, 2018

Category: Business Frustrations, Business Relationships, Common Courtesy, Getting the Job Done, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

I have never understood why someone who “knows it all” bothers to retain my services, thereby paying for my expertise. After all, if one truly knows everything there is to know, what could be the benefit derived from paying someone to find out something already known? Wouldn’t it be better to merely bask in one’s […]

The problem isn’t the problem. The problem is the response.

A Point of View

David H. Fauss, M.S.M.

On November 1, 2018

Category: Business Frustrations, Getting the Job Done, Managing Employees, Small Business Success

Stuff happens (you may have seen this phrase as a bumper sticker with a different “S” word). That’s right, things happen. Lightning strikes. Gremlins materialize. In our trial consulting work, there are frequent technical issues that lead to problems. With competent staff, they are kept to a minimum, but there are times when, for example, […]

Another View

Melissa Pigott, Ph.D.

On November 1, 2018

Category: Business Frustrations, Getting the Job Done, Managing Employees, Small Business Success

Things can, and do, go wrong. People have bad days. Machines break (particularly, my computer, when I seem to need it the most!). Glitches happen to supposedly “foolproof” plans. Living life according to Plan B, and sometimes, Plan C, is part of most people’s everyday existence. What differentiates us is the way in which we […]

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Archive | Getting the Job Done

A Point of View

Melissa Pigott, Ph.D.

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David H. Fauss, M.S.M.

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David H. Fauss, M.S.M.

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Melissa Pigott, Ph.D.

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Melissa Pigott, Ph.D.

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David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

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