Archive | Getting the Job Done

Made for TV Mock Trials

A Point of View

David H. Fauss, M.S.M.

On April 26, 2018

Category: Getting the Job Done, Jury Behavior, Jury Consultants, Jury Deliberations, Jury Research, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants

A friend/client sent me an article recently about a mock trial conducted in a high profile murder case in Texas which was featured on the television show 48 Hours. The article, by one of Magnus’ competitors, thoroughly discussed many of the reasons why the mock trial and real trial results were different. As it turned […]

Another View

Melissa Pigott, Ph.D.

On April 26, 2018

There are so many things wrong with the way in which these Texas attorneys performed their mock trial that it would take more than this post to comment on them. It is a travesty of justice for clients of attorneys who think they know more than anyone else about almost everything, including jury behavior. I […]

Dialing for Dollars

A Point of View

David H. Fauss, M.S.M.

On April 5, 2018

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Entrepreneurship, Getting the Job Done, Magnus, Magnus Research, Marketing your Business, Small Business Success

Part of my job operating a small business is marketing; part of that marketing effort involves making sales calls. I think most business people, small or large, can relate. It (the business) is (almost) all about the marketing. Some of these are to “friendlies” – that is, past clients or contacts. Some of these calls […]

Another View

Melissa Pigott, Ph.D.

On April 5, 2018

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Entrepreneurship, Getting the Job Done, Magnus, Magnus Research, Marketing your Business, Small Business Success

In our business, sales and marketing calls are a fact of life. I daresay I have spent more time during my career in marketing/sales pursuits than in doing any other task. If there is no marketing, in fact, there will be no work for anyone at Magnus to perform. Over the years we have been […]

The “Trial Show”

A Point of View

David H. Fauss, M.S.M.

On March 29, 2018

Category: Getting the Job Done, Jury Behavior, Jury Deliberations, Jury Research, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consulting

Two recent cases on which we conducted mock trials prompted this post. In the first, the lawyers presenting the case did so using 8×10 photographs of the incident scene which they held up in front of the group of mock jurors. No enlargement, no projection, just a photo. Post research, I attempted to “encourage” the […]

Another View

Melissa Pigott, Ph.D.

On March 29, 2018

Category: Getting the Job Done, Jury Behavior, Jury Deliberations, Jury Research, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consulting

Most people learn new information via more than one method, including auditory, visual, and kinetic means. Reliance on only one method of learning may or may not be sufficient, but considerable research has shown learning that involves multiple methods is more likely to result in greater memory for what was learned than learning that takes […]

Impression Management, part 2: Snap Judgments

A Point of View

David H. Fauss, M.S.M.

On March 22, 2018

Category: Careers, Getting the Job Done, Jury Behavior, Jury Research, Litigation Consultants, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants

A recent article in the Wall Street Journal (January 31, 2018, page A9), “The Mistakes You Make in a Meeting’s First Milliseconds,” by Sue Shellenbarger, prompted me to think about first impressions in the courtroom. And, particularly, the jurors’ first impressions of the attorneys. While the attorneys’ first impressions of jurors and witnesses, both fact […]

Another View

Melissa Pigott, Ph.D.

On March 22, 2018

Category: Careers, Getting the Job Done, Jury Behavior, Jury Research, Litigation Consultants, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants

I routinely remark to the attorneys who are my clients that the jurors are the “only perfect people in the world.” That is, when one’s fate, and the fate of one’s client, rests in the decision made by a jury, the jury’s decision is final. Furthermore, the jury’s final decision may or may not be […]

Rewards/Reinforcement

A Point of View

Melissa Pigott, Ph.D.

On March 20, 2018

Category: Business Frustrations, Business Partnerships, Careers, Employment, Getting the Job Done, Magnus Insights, Magnus Research, Managing Employees, Psychology, Small Business Success

Learning about the relationship of environmental events and behavior is known in psychology as instrumental conditioning. Instrumental conditioning has been studied extensively since the late 1800s, when a psychologist named Dr. E. L. Thorndike devised the “law of effect.” The law of effect, in its simplistic form, is a successful behavior will increase the probability […]

Another View

David H. Fauss, M.S.M.

On March 20, 2018

Category: Business Frustrations, Business Partnerships, Careers, Employment, Getting the Job Done, Magnus Insights, Magnus Research, Managing Employees, Psychology, Small Business Success

Over our many years in business, we have used rewards in the form of bonuses or gifts to employees for jobs well done. These have taken various forms, whether end of year/holiday bonuses or a bonus for a research day completed well, as well as other forms, like gift cards for dinners or weekend getaways. […]

Persuasion

A Point of View

Melissa Pigott, Ph.D.

On March 13, 2018

Category: Getting the Job Done, Jury Consultants, Litigation Tips, Magnus Insights, Magnus Research, Psychology, Trial Consultants, Trial Consulting

The study of attitudes and attitude change has a long tradition in social psychology. Related to attitude change is the concept of persuasion, the process by which attitude change occurs. In my role as a litigation/jury consultant, I assist attorneys become persuasive communicators, with the goal being to convince the jury, arbitrators, or judge to […]

Another View

David H. Fauss, M.S.M.

On March 13, 2018

Category: Getting the Job Done, Jury Consultants, Litigation Tips, Magnus Insights, Magnus Research, Psychology, Trial Consultants, Trial Consulting

Litigation is unique, when compared to other arenas where persuasion is important, such as advertising or marketing. With an advertising campaign, the ads, whether billboards, print media, social media, television, radio, or other formats, are often tested with focus groups, etc. And, once refined, the ad campaign is launched in a fashion where a wide […]

The New World Order

A Point of View

David H. Fauss, M.S.M.

On March 8, 2018

Category: Getting the Job Done, Jury Behavior, Litigation Consultants, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants

Melissa and I have attempted do two things consistently with the posts we write. First, we try to be tactful, and not insult anyone. Second, we strive to be timeless, not dating our posts by the topic. This post breaks the 2nd rule, but hopefully, not the first objective. The topic is what some have […]

Another View

Melissa Pigott, Ph.D.

On March 8, 2018

Category: Getting the Job Done, Jury Behavior, Litigation Consultants, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants

Although many people cannot agree about politics, most people will agree politics have divided us into “us and them” factions more than, perhaps, any time in recent history. All of the people who are “us,” whatever that means on a personal basis, believe all of the people who are “them” are wrong, while all of […]

Sleeping Beauties

A Point of View

David H. Fauss, M.S.M.

On March 1, 2018

Category: Getting the Job Done, Jury Behavior, Jury Consultants, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consulting

The role of a trial juror is critical in American justice and yet, jurors are often criticized collectively by many trial lawyers and the general public. Being a juror is a difficult job; sitting in judgment of your fellow citizens can be very stressful, and trials are not nearly as exciting and fast paced as […]

Another View

Melissa Pigott, Ph.D.

On March 1, 2018

Category: Getting the Job Done, Jury Behavior, Jury Consultants, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consulting

Sadly for most people who are selected to be on a jury, there are few attorneys who possess the oratory skills required to keep them interested in the case, not to mention engaged. I have had the pleasure to observe some skillful trial lawyers in my career as a jury/trial consultant, including Buddy Payne, J. […]

Cars and Errands and Challenges

A Point of View

David H. Fauss, M.S.M.

On February 22, 2018

Category: Business Frustrations, Business Partnerships, Entrepreneurship, Getting the Job Done, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, Partnerships, Work-Life

The life – work balance thing hit home again this past week when, during a period during when our work load is high, that is, we’re busy and Melissa’s schedule is very full, “life” intervened. First, my car acted up – turns out it needed a software upgrade (pretty hard to imagine) – but it […]

Another View

Melissa Pigott, Ph.D.

On February 22, 2018

Category: Business Frustrations, Business Partnerships, Entrepreneurship, Getting the Job Done, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, Partnerships, Work-Life

As usual, David’s post has reminded me of song lyrics. In “Beautiful Boy,” by John Lennon, there is a line that says: Life is what happens when you’re busy making other plans. How true! Just when we think we have our lives neatly organized and compartmentalized, something unexpected happens, causing us to adapt to our […]

Square Peg, Round Hole

A Point of View

David H. Fauss, M.S.M.

On February 15, 2018

Category: Business Frustrations, Getting the Job Done, Magnus, Magnus Insights, Magnus Research, Small Business Success

I’ve previously posted about my recent experiences in the JMI Small Business program and a takeaway I had from one of the sessions is how often small business owners “don’t fit the profile.” The problem relates to how we small business owners so often can’t answer the questions on the form like a “normal person” […]

Another View

Melissa Pigott, Ph.D.

On February 15, 2018

Category: Business Frustrations, Getting the Job Done, Magnus, Magnus Insights, Magnus Research, Small Business Success

David and I lament about our inability to answer trite questions in ways that satisfy unimaginative questioners. For example, when a banker or other financial person asks, “How much money do you earn?” I attempt to explain I cannot answer without being asked “When?” because my job is such that, last week, I earned absolutely […]

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Archive | Getting the Job Done

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

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