Archive | Getting the Job Done

Take Notes

A Point of View

Melissa Pigott, Ph.D.

On July 4, 2017

Category: Business Frustrations, Business personalities, Careers, Employment, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Managing Employees, Small Business Success

Having been a student from the time I was 4 years old until I earned my Ph.D. at the age of 26, I learned how to take notes to document the important things in my life. My note taking abilities have served me well in my career. I have calendars dating back almost 40 years; […]

Another View

David H. Fauss, M.S.M.

On July 4, 2017

As we have written, many of these posts are at least partially inspired by our experience as employers. By way of background, I fully agree with Melissa about the importance of note taking, though my notes are usually more cryptic and abbreviated than hers. (I don’t know how she does it the way she does, […]

Ready for War

A Point of View

David H. Fauss, M.S.M.

On June 29, 2017

Category: Business Frustrations, Getting the Job Done, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consulting, Trial Science

In the first few months of this year I have received several calls from attorneys looking to engage a trial consultant in what I consider to be ridiculously short time periods. Two cases will illustrate my point. First was a call from an associate attorney at one of the largest law firms in the state […]

Another View

Melissa Pigott, Ph.D.

On June 29, 2017

Category: Business Frustrations, Getting the Job Done, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consulting, Trial Science

I will begin my part of this post by saying how thrilled I was to read David’s reference to a current rock band, Adelitas Way! I love classic rock and roll, but I love today’s rock and roll just as much. No offense to David’s favorite band, RUSH, or mine, The Beatles, but quoting a […]

When to memorize

A Point of View

Melissa Pigott, Ph.D.

On June 27, 2017

Category: Business personalities, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Jury Research, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Managing Employees, Trial Consultants, Trial Consulting

There are many things in life that do not require memorization, such as complicated mathematical and statistical formulas that can be looked up or nowadays, calculated by a computer. In addition, there are some things that used to be memorized by most people, such as frequently dialed telephone numbers, which are now programmed into speed […]

Another View

David H. Fauss, M.S.M.

On June 27, 2017

I once took a memory class in Jacksonville, Florida by a local memory expert named John Currie. Currie gave seminars on memorizing things, especially names and faces. His “trick” was to suggest that one form a picture using the name as tied to the face. I found this trick moderately helpful; I was not as […]

Judges are People Too

A Point of View

David H. Fauss, M.S.M.

On June 22, 2017

Category: Careers, Getting the Job Done, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consulting, Trial Science

We recently wrote that lawyers are people too. It has been interesting for me to watch client reactions when Melissa occasionally finds herself needing to remind the attorney/clients that judges are people also. Once an attorney becomes a judge, and puts on the black (usually) robe, a new relationship develops between their former colleagues and […]

Another View

Melissa Pigott, Ph.D.

On June 22, 2017

Category: Careers, Getting the Job Done, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consulting, Trial Science

I cannot count the number of times I have said to an attorney, “Judges are people too,” only to have the attorney look at me first, with astonishment, then, upon reflecting on my comment, nod their agreement. I have presented many continuing legal education (C. L. E.) programs in which judges were among the audience. […]

When driving the boss’ car

A Point of View

Melissa Pigott, Ph.D.

On June 20, 2017

Category: Business Frustrations, Business Travel, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Research, Litigation Consultants, Magnus Research, Trial Consulting

For most of the two plus decades David and I have co-owned our business, we have had three vehicles: his primary car, my primary car, and the so called “company truck.” The company truck is, in reality, not owned by our company but instead, is co-owned by David and me just like our other vehicles. […]

Another View

David H. Fauss, M.S.M.

On June 20, 2017

Driving the “company” car, or “boss,’” car is a privilege not given lightly. In our business, of course, we know about the liability issues that are also a part of the equation. But, you have to get the job done and, as Melissa said, we have always expected that common sense would dictate that an […]

Why Buy from Mom & Pop?

A Point of View

David H. Fauss, M.S.M.

On June 8, 2017

Category: Getting the Job Done, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Small Business Success, Trial Consulting, Work-Life, Workplace Technology

Small businesses, especially those run by family members or spouses, are often called “Mom & Pop.” I have written about this previously and have planned other posts on this subject. Sometimes, there seems to be almost a negative connotation to being Mom & Pop and the implication is that Mom & Pop can’t be on […]

Another View

Melissa Pigott, Ph.D.

On June 8, 2017

Category: Getting the Job Done, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Small Business Success, Trial Consulting, Work-Life, Workplace Technology

As the co-owner of a small business in which the other owner is my husband, I am “Mom” to his “Pop.” In my opinion, and based on my experience, there are many advantages for clients and customers of small businesses that can never be achieved when doing business with a huge conglomerate. Having worked for […]

“No thanks” to Bad Clients

A Point of View

Melissa Pigott, Ph.D.

On June 6, 2017

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Careers, Common Courtesy, Getting the Job Done, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Partnerships, Small Business Success, Trial Consultants

The older I get, the more I choose to spend time with nice people and the less time I choose to spend with mean people. My philosophy has evolved to include family members, spouses of family members, friends, spouses of friends, and clients. Even though clients, unlike the other categories of people I have listed, […]

Another View

David H. Fauss, M.S.M.

On June 6, 2017

We are fortunate that we have encountered only a few clients who are so abusive as to be the bad ones Melissa described. The worst one we have encountered was a scorched earth litigator, but in his world, this extended to even include everyone on his team – and to us. But, his true self […]

Trial Consultants We Have Known

A Point of View

David H. Fauss, M.S.M.

On June 1, 2017

Category: Business Frustrations, Getting the Job Done, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Psychology, Small Business Success, Trial Consulting

In any industry, business, or practice, one gets to know one’s colleagues/competitors. And, we have, in the past 30 years, seen the gamut of the good, the bad, and the ugly. Melissa started her career with Litigation Sciences, Inc. and many of the consultants who were affiliated with LSI remain among the top consultants in […]

Another View

Melissa Pigott, Ph.D.

On June 1, 2017

Category: Business Frustrations, Getting the Job Done, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Psychology, Small Business Success, Trial Consulting

In every occupation, there exists a range of people, from the truly excellent to the amazingly inferior. The world of trial consulting is no exception to this general rule. I have a Ph.D. in social psychology and, given that a Ph.D. is the highest academic degree that exists (including M.D., D.D.S., D.O., J. D., E.D. […]

Clients are People Too

A Point of View

Melissa Pigott, Ph.D.

On May 30, 2017

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Jury Research, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Managing Employees, Marketing your Business, Partnerships, Small Business Success, Trial Consulting

Clients are people too. I repeat, clients are people too. This may seem obvious to the astute reader, however, there have been many occasions on which I have had to remind my staff to treat our clients like people, instead of merely treating them like clients. Magnus’ clients are high powered attorneys, insurance adjusters, risk […]

Another View

David H. Fauss, M.S.M.

On May 30, 2017

On a research day it is a bit of a toss up who the most important people in the room are. The participants, i.e., mock jurors are critical to our projects. Without them we cannot do our work. But, without the clients, we have no work to do. Our support staff usually is comfortable with […]

Pioneering Eyewitness Identification Research Confirmed

A Point of View

David H. Fauss, M.S.M.

On May 25, 2017

Category: Getting the Job Done, Litigation Tips, Psychology

In the early to mid 1980s, my business partner/wife was on a team conducting research in the realm of eyewitness identification. The research was funded by the National Institute of Justice and the National Science Foundation and she, and the others on the team, evaluated different aspects of eyewitness identification. One aspect of that research, […]

Another View

Melissa Pigott, Ph.D.

On May 25, 2017

Category: Getting the Job Done, Litigation Tips, Psychology

As of this writing in 2017, it has been 45 years since the landmark Supreme Court decision, Neil v. Biggers (409 U.S. 188, 34 L. Ed. 401, 1972), in which social psychological research was utilized to specify five conditions to be considered in the evaluation of eyewitness identification evidence: (1) the opportunity of the witness […]

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Archive | Getting the Job Done

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

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David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

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Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

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David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

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