Archive | Getting the Job Done

Dealing with Hurricanes: Disaster Planning

Floridians, at least we natives, know that hurricanes are a fact of life (some newcomers have to experience one to understand such storms).  And while we are all sometimes a bit complacent about hurricanes or the other disasters that befall others who live in other locations (as I write this, Boston is suffering record snow […]

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Several years before David and I owned our business, Magnus, I worked at a large litigation consulting firm that had offices in every major city in the U.S.A. One of the offices was located in Philadelphia, in a large downtown building that burned to the ground one night. Unfortunately for my employer, no one had […]

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Use it up, wear it out, make it do

A Point of View

Melissa Pigott, Ph.D.

On February 25, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Small Business Success

My late mother was a teenager during the Great Depression in the 1920s. She was the first person I knew who recycled things, all sorts of things, from last year’s calendar to last week’s orange juice container, and who rarely threw anything away until it could not be used for anything, ever again. Mom’s motto […]

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Another View

David H. Fauss, M.S.M.

On February 25, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Small Business Success

I heard Melissa’s Mother say “use it up, wear it out, and make it do” more than a few times. And, while my upbringing was different than hers in some ways, I somehow also have always found ways to re-use or re-purpose lots of things. I keep a selection of boxes in all shapes and […]

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Don’t hire me just to make you look good; it might not work out like you planned

A Point of View

Melissa Pigott, Ph.D.

On February 17, 2015

Category: Getting the Job Done, Litigation Tips, Trial Consulting

Recently, a long time client accused me of being overly critical of his clients’ case. It seems that this client, a well respected attorney, and his law partner, another well respected attorney, were displeased that I did not perceive their case in the same positive light as they and their clients (attorneys for a huge […]

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Another View

David H. Fauss, M.S.M.

On February 17, 2015

Category: Getting the Job Done, Litigation Tips, Trial Consulting

The scenario Melissa described is one in which the “truth hurt.” And, for whatever reason, our attorney clients had not been as honest and open with their clients as they probably should have been. In addition, the lack of preparation on the part of a very busy, well respected, trial attorney was shocking. Don’t misunderstand […]

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Facilitating Fraud

A Point of View

David H. Fauss, M.S.M.

On February 12, 2015

Category: Business Frustrations, Getting the Job Done

A number of these posts have been conceptualized, while some, like this one, are written in moments of frustration. As business owners, my wife and I have many frustrations, but unfortunately, we have recently been (again) confronted by an instance of financial fraud. In the latest incident it appears we were the victims of someone […]

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Another View

Melissa Pigott, Ph.D.

On February 12, 2015

Category: Business Frustrations, Getting the Job Done

Having several thousands of dollars stolen from my bank account is, to me, a big deal. Furthermore, it is a big enough deal that I would like to see the thief apprehended and prosecuted for the crime. It seems, however, that my view about theft/embezzlement is not shared by large financial institutions, including banks and […]

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Learn to make chit chat

A Point of View

Melissa Pigott, Ph.D.

On February 10, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done

Because my job requires frequent travel with clients and employees, there are many times when discussions turn to events unrelated to the work we are performing. In addition, when I am a guest speaker at attorneys’ or insurance companies’ seminars, there are often social events included in the meeting that are part of doing business. […]

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Another View

David H. Fauss, M.S.M.

On February 10, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done

I share with Melissa the introversion trait which makes chit chat difficult to initiate. And, some situations are more difficult than others, but yet, it is so much a part of business and life, that it is important to understand this fact. In understanding it, one must learn what is or is not acceptable conversation […]

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Be informed of world events

A Point of View

Melissa Pigott, Ph.D.

On February 3, 2015

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees

My company has traditionally employed young adults who are working in their first or second professional job following their college graduation. Many of these young employees are “book smart,” however, they often appear to be shallow, even unintelligent, because they have not mastered the art of conversation. One of the best, and non threatening, ways […]

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Another View

David H. Fauss, M.S.M.

On February 3, 2015

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees

Melissa and I stay informed by reading newspapers (2 to 3, or more, different ones daily) as well as news magazines (Time) and other periodicals of specific interest (photo magazines for me, Rolling Stone for her). In fact, for both of us, keeping up with the news has always been a part of our lives […]

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Hiring a service professional

A Point of View

David H. Fauss, M.S.M.

On January 29, 2015

Category: Getting the Job Done, Marketing your Business, Small Business Success

In recent months I have had the need to hire an attorney (usually they hire us) and a new computer technician. I categorize them, like us, as service professionals. These experiences have been interesting and have served as a reminder that there are vast differences in the impressions made, sometimes by even small details, when […]

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Another View

Melissa Pigott, Ph.D.

On January 29, 2015

Category: Getting the Job Done, Marketing your Business, Small Business Success

First impressions count. This statement is a tried and true maxim of social psychology that is well known among many non psychologists. Just as one’s personal appearance and demeanor determine the impression one makes on others, a service provider’s written materials also convey information important in determining whether a potential customer/client will hire the company. […]

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Ultimately – only 1 boss

A Point of View

Melissa Pigott, Ph.D.

On January 27, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Trial Consulting

Previous blogs written by my spouse/business partner and me have addressed the issue of having two bosses who happen to be married to each other. It is challenging to have one boss, but having two bosses (who are usually going to side with each other in the event of a dispute with an employee) is […]

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Another View

David H. Fauss, M.S.M.

On January 27, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Trial Consulting

Melissa is right. The buck does, and has to, stop somewhere. In any organization someone has the last word or is responsible for everything else. And, it is sometimes that concept, that the ultimate boss’ reputation is a key component of the business’ success. Even though we are a small practice and we have a […]

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Don’t push your luck; stop driving and have a pizza

A Point of View

David H. Fauss, M.S.M.

On January 22, 2015

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Partnerships, Travel, Work-Life

There are times when your goal or destination seem so close that you just want to press on even when you should not. The experience that prompted this post was driving back from Jacksonville to South Florida. This trip usually takes 5 hours or less but on this particular day, progress was slow and we […]

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Another View

Melissa Pigott, Ph.D.

On January 22, 2015

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Partnerships, Travel, Work-Life

Many years ago, Magnus consulted on a case involving a terrible airplane crash in which hundreds of people were killed. The crash was primarily the result of pilot error, more specifically, the pilot’s decision to “press on” with the flight despite weather conditions that made flying dangerous. Although there were several safe alternatives the pilot […]

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Have Plants in the Office

A Point of View

Melissa Pigott, Ph.D.

On January 20, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done

I love plants of all types, including plants commonly referred to as house plants. I spent one summer working in a wholesale nursery in The Redlands, south of Miami, where I learned a lot about taking care of plants. I have plants in my company’s office and I am the primary caretaker of the plants. […]

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Another View

David H. Fauss, M.S.M.

On January 20, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done

New employees have to meet the plants quickly. And, even I have had to come to understand Melissa’s love of them. She remembers when she got them, where she got them and how, in some cases, she had to nurture them to health. But I do appreciate the benefits they provide in ambiance and, though […]

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