Archive | Getting the Job Done

I’m your boss, not your pal

A Point of View

Melissa Pigott, Ph.D.

On March 10, 2015

Category: Business Frustrations, Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

In a small office environment, the lines demarcating supervisor and subordinate are often blurred. This is particularly true in small offices, such as mine, with a casual dress code on all days when we are not among clients. Even though I am decades older than my employees, now that I have been a business owner […]

Continue Reading

Perhaps another of our top 5 surprises is how often, in a general sense, we have been told what I would consider otherwise to be “private” details of employee’s lives. And, I am not sure whether this is because we are small business in which everyone knows each other well, or because there appears to […]

Continue Reading

Back it up!

A Point of View

David H. Fauss, M.S.M.

On March 5, 2015

Category: Getting the Job Done, Small Business Success, Workplace Technology

This post is an extension of the post about hurricanes and other disasters in that it discusses what should be a basic business practice in a world where computers dominate our business lives.  BACK THEM UP!  And back them up in more than 1 way if possible.  And, make sure the back ups are not […]

Continue Reading

Another View

Melissa Pigott, Ph.D.

On March 5, 2015

Category: Getting the Job Done, Small Business Success, Workplace Technology

Proactivity is the key in preventing many computer nightmares. Recently, due to an unforeseen, extremely negative event concerning Magnus’ long time computer technician, we were compelled to hire a new computer tech. The new computer tech explained his philosophy to my partner and me during our first meeting: constant monitoring of our system, to prevent […]

Continue Reading

Smoking Marijuana at lunch – that’s not on work time…

A Point of View

Melissa Pigott, Ph.D.

On March 3, 2015

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

As we mentioned in a previous blog, my spouse/business partner and I have established formal, written policies and procedures regarding all aspects of our employees’ conduct. Among these policies and procedures is a policy stating we are a drug and alcohol free workplace. We had to modify this policy many years ago because one of […]

Continue Reading

Another View

David H. Fauss, M.S.M.

On March 3, 2015

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

Some of our experiences as employers have really surprised us. This one was in the top 5. And, the person’s actions were dumb and dumber with the initial issue and the later call for a job reference. It was dumbfounding to me for sure! But, each experience is a learning experience and things like this […]

Continue Reading

Dealing with Hurricanes: Disaster Planning

Floridians, at least we natives, know that hurricanes are a fact of life (some newcomers have to experience one to understand such storms).  And while we are all sometimes a bit complacent about hurricanes or the other disasters that befall others who live in other locations (as I write this, Boston is suffering record snow […]

Continue Reading

Several years before David and I owned our business, Magnus, I worked at a large litigation consulting firm that had offices in every major city in the U.S.A. One of the offices was located in Philadelphia, in a large downtown building that burned to the ground one night. Unfortunately for my employer, no one had […]

Continue Reading

Use it up, wear it out, make it do

A Point of View

Melissa Pigott, Ph.D.

On February 25, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Small Business Success

My late mother was a teenager during the Great Depression in the 1920s. She was the first person I knew who recycled things, all sorts of things, from last year’s calendar to last week’s orange juice container, and who rarely threw anything away until it could not be used for anything, ever again. Mom’s motto […]

Continue Reading

Another View

David H. Fauss, M.S.M.

On February 25, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Small Business Success

I heard Melissa’s Mother say “use it up, wear it out, and make it do” more than a few times. And, while my upbringing was different than hers in some ways, I somehow also have always found ways to re-use or re-purpose lots of things. I keep a selection of boxes in all shapes and […]

Continue Reading

Don’t hire me just to make you look good; it might not work out like you planned

A Point of View

Melissa Pigott, Ph.D.

On February 17, 2015

Category: Getting the Job Done, Litigation Tips, Trial Consulting

Recently, a long time client accused me of being overly critical of his clients’ case. It seems that this client, a well respected attorney, and his law partner, another well respected attorney, were displeased that I did not perceive their case in the same positive light as they and their clients (attorneys for a huge […]

Continue Reading

Another View

David H. Fauss, M.S.M.

On February 17, 2015

Category: Getting the Job Done, Litigation Tips, Trial Consulting

The scenario Melissa described is one in which the “truth hurt.” And, for whatever reason, our attorney clients had not been as honest and open with their clients as they probably should have been. In addition, the lack of preparation on the part of a very busy, well respected, trial attorney was shocking. Don’t misunderstand […]

Continue Reading

Facilitating Fraud

A Point of View

David H. Fauss, M.S.M.

On February 12, 2015

Category: Business Frustrations, Getting the Job Done

A number of these posts have been conceptualized, while some, like this one, are written in moments of frustration. As business owners, my wife and I have many frustrations, but unfortunately, we have recently been (again) confronted by an instance of financial fraud. In the latest incident it appears we were the victims of someone […]

Continue Reading

Another View

Melissa Pigott, Ph.D.

On February 12, 2015

Category: Business Frustrations, Getting the Job Done

Having several thousands of dollars stolen from my bank account is, to me, a big deal. Furthermore, it is a big enough deal that I would like to see the thief apprehended and prosecuted for the crime. It seems, however, that my view about theft/embezzlement is not shared by large financial institutions, including banks and […]

Continue Reading

Learn to make chit chat

A Point of View

Melissa Pigott, Ph.D.

On February 10, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done

Because my job requires frequent travel with clients and employees, there are many times when discussions turn to events unrelated to the work we are performing. In addition, when I am a guest speaker at attorneys’ or insurance companies’ seminars, there are often social events included in the meeting that are part of doing business. […]

Continue Reading

Another View

David H. Fauss, M.S.M.

On February 10, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done

I share with Melissa the introversion trait which makes chit chat difficult to initiate. And, some situations are more difficult than others, but yet, it is so much a part of business and life, that it is important to understand this fact. In understanding it, one must learn what is or is not acceptable conversation […]

Continue Reading

Be informed of world events

A Point of View

Melissa Pigott, Ph.D.

On February 3, 2015

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees

My company has traditionally employed young adults who are working in their first or second professional job following their college graduation. Many of these young employees are “book smart,” however, they often appear to be shallow, even unintelligent, because they have not mastered the art of conversation. One of the best, and non threatening, ways […]

Continue Reading

Another View

David H. Fauss, M.S.M.

On February 3, 2015

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees

Melissa and I stay informed by reading newspapers (2 to 3, or more, different ones daily) as well as news magazines (Time) and other periodicals of specific interest (photo magazines for me, Rolling Stone for her). In fact, for both of us, keeping up with the news has always been a part of our lives […]

Continue Reading

Hiring a service professional

A Point of View

David H. Fauss, M.S.M.

On January 29, 2015

Category: Getting the Job Done, Marketing your Business, Small Business Success

In recent months I have had the need to hire an attorney (usually they hire us) and a new computer technician. I categorize them, like us, as service professionals. These experiences have been interesting and have served as a reminder that there are vast differences in the impressions made, sometimes by even small details, when […]

Continue Reading

Another View

Melissa Pigott, Ph.D.

On January 29, 2015

Category: Getting the Job Done, Marketing your Business, Small Business Success

First impressions count. This statement is a tried and true maxim of social psychology that is well known among many non psychologists. Just as one’s personal appearance and demeanor determine the impression one makes on others, a service provider’s written materials also convey information important in determining whether a potential customer/client will hire the company. […]

Continue Reading

Powered by WordPress. Designed by WooThemes