Archive | Magnus

If someone isn’t nice to me, they won’t see me again, ever.

My time is valuable. It is valuable to me, if not to anyone else. (In that Magnus’ clients compensate my company, and thus, me, in relatively high amounts of money, I would argue that my time is perceived as valuable to someone other than me. But, I digress.) Because I value my time and my […]

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Fortunately, as we wrote in the prior related post, our clients are usually nice, professional, even kind and friendly.  We all know we’re working together for a common goal and egos usually stay in check.  But, there are exceptions. I used the example of a particularly toxic client we once had who, with our help, […]

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Hospitality

This post is about hospitality. Not the at home type, I think we’ve covered that before; but rather, the industry type. As trial consultants, we are road warriors. I don’t know how many nights we spend away from home, but I once calculated that Melissa, Melissa and I, or I, by myself, spent 75 nights […]

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Because my personal and work lives lack routine and involve many unknowns, I find it comforting to stay in the same hotels when I travel to certain cities.  In my hometown of Fort Myers, Florida, my “hotel” used to be my childhood home until 2010, when it was sold after my mother’s passing in 2009.  […]

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Most lawyers who hire me are nice to me

People are people, regardless of their profession. There are some people who are popular and well liked and there are others who are not well liked. Attorneys, of course, are people and, as such, there are some attorneys who are well liked and well respected by their colleagues and then, there are others, whom no […]

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Many of our clients are feared by their opponents, and sometimes, their own staff and litigation team.  I don’t know if the latter is a good thing, but I’ve seen it as an overall positive.  Being feared by the opposition is probably generally positive as long as the fear is because the attorney’s litigation skills […]

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Why I like spending time with lawyers

Many people, including mock jurors and other research participants, courthouse personnel, friends, and attorneys, ask me if I am an attorney. Invariably, when this happens, I am wearing a dark, conservative business suit, the attire preferred by many attorneys with whom I am acquainted. I always answer, “No, I am not an attorney. I am […]

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I share Melissa’s enjoyment of working with attorneys and on their challenging cases.  We’ve written before about the intellectual stimulation of doing so.  Neither of us grew up in a family of lawyers, as many of our clients did, but we grew up with a familiarity with lawyers, law enforcement (me), and courthouses (Melissa).  Either […]

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If you want something done right…

I recently heard a program on NPR involving an incredible story that the host presented as a situation when the person involved should have “done it himself.” The story was from China, where someone hired a hitman to eliminate a competitor. The hitman subcontracted the job to someone else and that person hired someone else […]

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The DIY attitude is another example of many people’s inability to recognize their limitations.  I was searching for flooring not too long ago and discovered numerous references to DIY flooring, including instructional videos on how to install all types of flooring, from laminate to tile.  I didn’t want to know how to install flooring (by […]

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My Armor is Chink-proof

In the over 3 decades we have known each other, David has frequently remarked that some of my long term friends have a tendency to search for “chinks in my armor.” (For readers who are unfamiliar with this expression, it has been used since the 17th century to refer to a weak spot in a […]

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It is interesting that people “snipe” at others in an attempt, I guess, to make themselves feel better about their own situation.  Such behavior was first pointed out to me by a high school classmate, Steve, during our first years in college.   He told me that his roommate was always looking for chinks in his […]

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Blue Intake Forms

As someone who thrives on forms and checklists, I also know that it is critical to improve them, as well as update them. I learned this practice from my photography mentor, Jon Peters. I’ve adapted what I did as a photographer, that is, providing a service to clients, to what I/we do as trial consultants, […]

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David loves forms.  He enjoys devising them and he enjoys having everyone who works at Magnus complete them.  He even has forms prepared for our clients to complete, to ensure we are doing everything they want us to do on their behalf.  For the most part, I don’t share David’s fondness for forms.  Although I […]

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No one hires me for an easy case

On numerous occasions throughout my career as a jury/trial consultant, prospective clients, not to mention family members and friends, have asked me if I have ever worked on a “big” case or a “difficult” case. I used to bristle when asked this question, due to its implication that I am not intelligent, experienced, or good […]

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The fact that we are called on to work on large, difficult, challenging, and unique cases is one of the intellectual thrills of working as trial consultants.  And, what were once challenges are not as intimidating as they might have been years ago.  The money involved in some of the cases is part of the […]

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Don’t say yes, when you mean, I don’t know…

We once had an employee who was full of lessons for us. She worked hard, but sometimes she had to work extra hard to overcome her own limitations. This resulted in her inability to focus on a question at hand. And, I don’t know if it was to be dismissive in order to return to […]

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It’s a long, long way from “Yes” to “I don’t know” and, for that matter, from “No” to “I don’t know.”  As anyone who knows me well will assert, I speak in a direct manner, as succinctly as possible.  I rarely “beat around the bush.”  Instead, I say what I mean and I mean what […]

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My job is to help people

Sometimes, when I am asked what I do for a living, I answer, “I help people.” Although the details of my job description have changed over the years, my entire career has been devoted to helping people. In my job as Director of Marketing Research at a large hospital, I was tasked with helping improve […]

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A client called for help this week.  He faces a unexpected challenge of a case that he didn’t think would get to trial – then the judge set a trial date.  With a trial looming, and some extra challenges on the part of his client, he called.  It helped that he is a regular reader […]

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