Archive | Managing Employees

Mind your manners

A Point of View

Melissa Pigott, Ph.D.

On April 7, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees, Small Business Success, Travel

I was raised by parents who prided themselves on being kind and courteous to others. I was taught, at an early age, to mind my manners, be mindful of etiquette and other social norms, and just “be nice.” Much has been written and discussed about people in today’s world seeming to lack good manners, but […]

Another View

David H. Fauss, M.S.M.

On April 7, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees, Small Business Success, Travel

Melissa may one day write a book on manners – she could easily do so. And, I agree with her philosophy that manners goes beyond table settings. Accordingly, both she and I take the time to say thank you to housekeepers, servers, and the many people we come into contact with as we work nationwide […]

Employees can/do turn into clients

A Point of View

Melissa Pigott, Ph.D.

On March 31, 2015

Category: Careers, Employment, Getting the Job Done, Managing Employees, Marketing your Business, Small Business Success, Trial Consulting

Almost everyone who works for a living knows not to “burn bridges” with former employers, lest they need a job reference or something else from the former employer in the future. Rarely, however, have I heard this expression applied to former employees. It seems that many employers fail to consider that, one day, when they […]

Another View

David H. Fauss, M.S.M.

On March 31, 2015

Category: Careers, Employment, Getting the Job Done, Managing Employees, Marketing your Business, Small Business Success, Trial Consulting

The employee turned client is an interesting turn about and, a positive sign in many ways. And, it was also interesting when we had someone who had worked for 2 other trial consulting firms hire us at a firm where he was (once again) practicing law on his cases. He did not hire either of […]

Cats, dogs, and other animals

A Point of View

Melissa Pigott, Ph.D.

On March 24, 2015

Category: Business personalities, Careers, Employment, Life Outside of Work, Managing Employees, Partnerships, Work-Life

I am an animal lover. I like all kinds of animals, particularly cats. I like dogs too, but I really like cats. I have always liked cats and I have almost always liked most cats more than most people. Believe me, if you were a social psychologist who has devoted an entire career to conducting […]

Another View

David H. Fauss, M.S.M.

On March 24, 2015

Category: Business personalities, Careers, Employment, Life Outside of Work, Managing Employees, Partnerships, Work-Life

I passed the “Ziggy test” when I first met Melissa or else I would not be writing this. Her cat, Ziggy, had to approve of me – and apparently he did, even though he occasionally bit the hand that fed him – mine. But while I may not consider someone’s affinity for animals or pets, […]

I’m your boss, not your pal

A Point of View

Melissa Pigott, Ph.D.

On March 10, 2015

Category: Business Frustrations, Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

In a small office environment, the lines demarcating supervisor and subordinate are often blurred. This is particularly true in small offices, such as mine, with a casual dress code on all days when we are not among clients. Even though I am decades older than my employees, now that I have been a business owner […]

Another View

David H. Fauss, M.S.M.

On March 10, 2015

Category: Business Frustrations, Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

Perhaps another of our top 5 surprises is how often, in a general sense, we have been told what I would consider otherwise to be “private” details of employee’s lives. And, I am not sure whether this is because we are small business in which everyone knows each other well, or because there appears to […]

Smoking Marijuana at lunch – that’s not on work time…

A Point of View

Melissa Pigott, Ph.D.

On March 3, 2015

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

As we mentioned in a previous blog, my spouse/business partner and I have established formal, written policies and procedures regarding all aspects of our employees’ conduct. Among these policies and procedures is a policy stating we are a drug and alcohol free workplace. We had to modify this policy many years ago because one of […]

Another View

David H. Fauss, M.S.M.

On March 3, 2015

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

Some of our experiences as employers have really surprised us. This one was in the top 5. And, the person’s actions were dumb and dumber with the initial issue and the later call for a job reference. It was dumbfounding to me for sure! But, each experience is a learning experience and things like this […]

Dealing with Hurricanes: Disaster Planning

A Point of View

David H. Fauss, M.S.M.

On February 26, 2015

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees, Small Business Success, Workplace Technology

Floridians, at least we natives, know that hurricanes are a fact of life (some newcomers have to experience one to understand such storms). And while we are all sometimes a bit complacent about hurricanes or the other disasters that befall others who live in other locations (as I write this, Boston is suffering record snow […]

Another View

Melissa Pigott, Ph.D.

On February 26, 2015

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees, Small Business Success, Workplace Technology

Several years before David and I owned our business, Magnus, I worked at a large litigation consulting firm that had offices in every major city in the U.S.A. One of the offices was located in Philadelphia, in a large downtown building that burned to the ground one night. Unfortunately for my employer, no one had […]

Be informed of world events

A Point of View

Melissa Pigott, Ph.D.

On February 3, 2015

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees

My company has traditionally employed young adults who are working in their first or second professional job following their college graduation. Many of these young employees are “book smart,” however, they often appear to be shallow, even unintelligent, because they have not mastered the art of conversation. One of the best, and non threatening, ways […]

Another View

David H. Fauss, M.S.M.

On February 3, 2015

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees

Melissa and I stay informed by reading newspapers (2 to 3, or more, different ones daily) as well as news magazines (Time) and other periodicals of specific interest (photo magazines for me, Rolling Stone for her). In fact, for both of us, keeping up with the news has always been a part of our lives […]

Ultimately – only 1 boss

A Point of View

Melissa Pigott, Ph.D.

On January 27, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Trial Consulting

Previous blogs written by my spouse/business partner and me have addressed the issue of having two bosses who happen to be married to each other. It is challenging to have one boss, but having two bosses (who are usually going to side with each other in the event of a dispute with an employee) is […]

Another View

David H. Fauss, M.S.M.

On January 27, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Trial Consulting

Melissa is right. The buck does, and has to, stop somewhere. In any organization someone has the last word or is responsible for everything else. And, it is sometimes that concept, that the ultimate boss’ reputation is a key component of the business’ success. Even though we are a small practice and we have a […]

Persistence Pays

A Point of View

David H. Fauss, M.S.M.

On January 15, 2015

Category: Careers, Employment, Managing Employees

A time tested adage is: persistence pays. But, in careers and business it is true. We have proof of this in the form of an employee who proved it to everyone, including herself. She applied (several years ago) via fax for a Research Associate position. The position had been recently filled so when her faxed […]

Another View

Melissa Pigott, Ph.D.

On January 15, 2015

Category: Careers, Employment, Managing Employees

I have a perpetual calendar and one of the quotes I read every year, attributed to Winston Churchill, is “Never, never, never give up.” This is another way of saying “persistence pays”; “try, try, and try again if at first you don’t succeed”; and, in the vernacular of my generation, “keep on truckin’ baby.” Long […]

Can you Trust anyone?

A Point of View

David H. Fauss, M.S.M.

On January 8, 2015

Category: Business personalities, Careers, Employment, Managing Employees, Partnerships, Work-Life

In small businesses, as in life, it is important to consider whether you can trust a person. The people around the business may be employees, clients, or vendors and each relationship is unique. And, as important as trust is, when it is violated there are repercussions, sometimes expensive ones. We have certainly had more than […]

Another View

Melissa Pigott, Ph.D.

On January 8, 2015

Category: Business personalities, Careers, Employment, Managing Employees, Partnerships, Work-Life

Trust is an interesting personality construct that varies greatly among people and depends on a person’s life experiences, particularly experiences early in life. In the same manner in which my spouse/business partner differ on many traits, we differ greatly in the degree to which we trust other people. My partner, who had a more idyllic […]

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Archive | Managing Employees

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

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David H. Fauss, M.S.M.

A Point of View

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David H. Fauss, M.S.M.

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A Point of View

Melissa Pigott, Ph.D.

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David H. Fauss, M.S.M.

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David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

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