Learning to control oneself and not say the first thing that comes to mind is critical in operating a business, and in being an employee or employer. Self control like this, in the form of “biting one’s tongue” is important. This may have to do with interacting with clients or customers, but it may well […]
As my mother always said, “If you can’t say something nice, then don’t say anything, at all.” This dictum is actually tough to follow, but when clients are involved, it is often impossible. All of my clients are attorneys who rarely see the world and the people in it in the same way I do, […]