Archive | Small Business Success

Value diversity

In a song called, “Nobody Told Me,” written by John Lennon, part of the chorus is: Nobody told me there’d be days like these Strange days indeed Most peculiar, Mama Although the song was released posthumously in 1984, its lyrics ring just as true today as when they were written. These are, indeed, strange days. […]

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I’m a middle aged white guy, from a pretty conservative, Baptist, upbringing and part of the world. So, my perspective on diversity might be suspect to some. But, living outside of the USA gave me a perspective that was eye opening. I was the outsider, even in a country where people spoke the same language, […]

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Irma Aftermath 2: Meaning of “Mandatory”

“Mandatory” is defined as compulsory. “Mandatory” is also synonymous with obligatory, binding, required, requisite, necessary, essential and imperative. “Mandatory” means “you gotta’ do it.” In the case of a hurricane, “mandatory” evacuations are often ordered, but because no one is likely to be arrested and jailed for not abiding by such an order, there are […]

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Mandatory means mandatory.  Some people I know evidently believe mandatory means voluntarily, or “I will if I feel like it,” or a variety of things that imply a choice.  When someone lives in a low lying area, for example, near the Atlantic Ocean or the Gulf of Mexico, he/she should expect to be among the […]

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Irma Aftermath 1: Being Proactive

“Here we go again” I thought, repeatedly, in the last couple of days as we watched the largest hurricane on record churn toward us in the Atlantic Ocean. My mind even took this one step further and adapted this phrase to the Dolly Parton song, “Here you come again…”, resulting in an annoying earworm as […]

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Having to postpone, then re-schedule, a client’s research project is never easy. When the postponement is due to a natural disaster, such as a hurricane or fire, everyone’s stress levels are high. Hurricane Irma was not the first natural disaster to cause the postponement of a research project and, things being what they are, I […]

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Life, and work, go on after hurricanes, personal tragedies, etc.

The idea that life goes on regardless of circumstances is an old one, and one covered in the world of entertainment – in music, on television. Sometimes it is stated as “the show must go on.” Working as a trial consultant, not entertainment, is the context of this post. Perhaps it is apropos that I’m […]

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Ironically, I am writing my part of this post on a day when south Florida is anxiously awaiting Hurricane Irma. At the time of this writing, we do not know where it will make landfall, however, we are going to prepare regardless of its exact location. Equally ironic is the fact that we have a […]

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It’s Okay to be Different

My dearly departed Mother would be happy to know all of the things she taught me have been put into practice.  I was listening to what she said, often, over and over and over, and now I find myself saying, “Mom was right!” many times.  On numerous occasions, when I would petulantly state to Mom, […]

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Most entrepreneurs have an “it’s okay to be different” mindset.  As entrepreneurs, doing business our own, different way is usually a part of filling a niche` or providing customized services.  So, the lesson Melissa took from her mother works to the benefit of our clients in our focus on each case as different, unique, and […]

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Passing the Baton

A mental concept that I utilize in our trial consulting work is one of that of passing a baton, as in a relay race. The flow of our engagements is such that we function as a team, with much of the work being done by one person at a time. Engagements usually begin with me […]

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I like David’s analogy of passing the baton as it relates to the work flow in our office.  David gets involved with 100% of the potential clients and 100% of these clients who become paying clients of our business.  I rarely become involved with any of our clients until we have been retained for our […]

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Blaming Me for Others’ Mistakes

I make mistakes. Everyone does! But, while everyone makes mistakes, not everyone admits having done so. In fact, some people excel in blaming other people for their mistakes, in an attempt to avoid accepting responsibility for the negative consequences of their actions. Recent events in my office prompted this post. As almost everyone who works […]

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In my opinion, in the scenario which Melissa describes, the situation was not so much blaming her specifically, but her/us as a company, for having a tangled, cobbled together computer system that evolved over the past 25 years of so we’ve been in business.  We/she had, and have, some specific ways we want things to […]

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Do what you say you are going to do!

I have recently been reminded of how one simple courtesy makes a big difference. That courtesy is doing what you say. If you say you will do it, do it. If you have no intention of doing it, don’t promise. Two contrasting illustrations will make my point. First, to the positive, I was recently been […]

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People who make promises they fail to keep cause many problems for those who are relying on them. One of the worst things that happens in my many years of working as a trial consultant relates to recruiting research participants. The company Magnus hires to call potential research participants for our mock juries and focus […]

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Seed Planting

Way back in elementary school we probably all heard the story of Johnny Appleseed who went on a mission to introduce apples to various parts of the northern United States. Not only did I hear this story (which apparently is true, at least if you believe Wikipedia, however, the man’s name was Chapman, not Appleseed), […]

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David’s closing sentence, of course, reminds me of a song by the late, great Chuck Berry, “Johnny B. Goode.” The lyric, “Go go. Go Johnny, go, go” has incited many dance moves, not to mention air guitar playing, and serves as a great reminder of just how far one can go in life with a […]

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Counting Sheep

I saw a comic in the paper this past weekend that had images of sheep. One of the sheep was the “head sheep” and told the others to “count off” – as the sheep did so, staring with sheep 1 saying “1″ – the image showed that by sheep #5, #5 had fallen asleep counting […]

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I am not fond of sheep or, for that matter, goats. Counting sheep as a means of inducing sleep would probably not work for me because it would conjure memories of David’s and my ill fated trip to Ireland during the height of hoof and mouth disease. There were way too many stinky sheep, as […]

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