Archive | Trial Consulting

Sick Hotels

A Point of View

David H. Fauss, M.S.M.

On January 7, 2016

Category: Business Travel, Careers, Getting the Job Done, Getting Through Life and Work, Small Business Success, Travel, Trial Consulting

The majority of our mock jury research is conducted in hotel conference space, or occasionally, a market research facility. Whether or not travel with overnight stays is involved, we conduct mock juries and focus groups in all sorts of venues. Some of these conference rooms are first class grand ballrooms, others are musty meeting rooms […]

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Another View

Melissa Pigott, Ph.D.

On January 7, 2016

Category: Business Travel, Careers, Getting the Job Done, Getting Through Life and Work, Small Business Success, Travel, Trial Consulting

The original title of this post was “candles and hotel sickness.”  David broadened the topic by including other remedies for what we have labeled “hotel sickness,” but I will limit my remarks to the benefits of travel candles.  A dear friend of mine, Margie, is married to a wonderful man who, like me, travels frequently […]

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Mistrial of mock trial

A Point of View

Melissa Pigott, Ph.D.

On January 6, 2016

Category: Getting the Job Done, Litigation Tips, Trial Consulting

Many people, when I tell them what I do for a living, inform me that I should write a book about my experiences, some of which are funny, others of which are scary, and still others of which are odd, strange, and curious. In this series of posts, I will describe some of my experiences […]

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Another View

David H. Fauss, M.S.M.

On January 6, 2016

Category: Getting the Job Done, Litigation Tips, Trial Consulting

The role of the “opposing counsel” is critical to our work.  We want them to become strong advocates for the other side’s case.  They must be strong advocates of the opposing position – a true devil’s advocate in the mind of the actual client. If they are not, the whole process suffers.  But, in this […]

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Story telling

A Point of View

Melissa Pigott, Ph.D.

On December 15, 2015

Category: Careers, Getting the Job Done, Litigation Tips, Trial Consulting, Work-Life

One of my responsibilities when helping my clients (all of whom are trial lawyers and litigators) is to suggest ways in which they can tell the story of their case, to captivate the attention of the jury, mediator, arbitrator, or judge. Almost everyone is familiar with story telling as a way of conveying information, but […]

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Another View

David H. Fauss, M.S.M.

On December 15, 2015

Category: Careers, Getting the Job Done, Litigation Tips, Trial Consulting, Work-Life

Unfortunately for the characters in the very real life stories surrounding many of the cases we handle, the endings do not result in living happily ever after.  Thus, the stories told to our mock jurors are often tragic.  But, regardless of the facts of the situation, the way in which the story is told by […]

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Apologize, take ownership, fix it – say I’m sorry

Mistakes happen. In our trial consulting work, some of the tasks employees must undertake are technical and sometimes difficult. Some tasks are more routine, but nonetheless, due to inexperience, careless work efforts, or for reasons beyond anyone’s control, mistakes happen. That is a given. But, how employees react when informed about the problem varies tremendously. […]

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When did apologies cease to exist?  And, by “apology,” I don’t mean saying “Sorry” instead of “Excuse me” when bumping into someone in the grocery store.  When referring to apologies, I mean owning up to one’s mistake, taking positive steps to ensure it is corrected, and being proactive in ensuring the mistake will never happen […]

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And the beat goes on

As Sonny and Cher famously sang in a song, “The beat goes on…” I am a firm believer in this axiom. Think about it. Life goes on, the beat goes on, and each of us can choose to keep the beat or, literally, march to a different drummer. There is only so much each of […]

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The beat is clearly different for each of us. I observe people whose beat is veryyyy slow. Then there are some whose beats are like Neil Peart’s – rapid fire. My energy level is in between so I try to keep it steady. In a business like ours, with spouses as co-workers/owners, being in sync […]

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Who really pays your pay check?

A Point of View

David H. Fauss, M.S.M.

On October 15, 2015

Category: Business Frustrations, Careers, Employment, Managing Employees, Trial Consulting

Employees work for that regular paycheck they receive weekly, biweekly, or on some other pre-determined schedule. They earn it, they deserve it, but clearly some do not understand how it ends up in their hands (or bank). Yes, the check has the company’s name on it, and in small companies like Magnus, I usually hand […]

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Another View

Melissa Pigott, Ph.D.

On October 15, 2015

Category: Business Frustrations, Careers, Employment, Managing Employees, Trial Consulting

I have been working for a living since the age of 15. I learned, early in life, that money does not grow on trees and that, at least in my case, it results from hard work. Unlike some of Magnus’ employees, when I worked for other people prior to co-owning my own business, I realized […]

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Keep the beat

One of my responsibilities as a bass guitar player is keeping the beat. The bass guitar is a rhythm instrument (as are drums and other percussive instruments) and, as a bass player, if I fail to keep the beat, I am not doing my job within the band. Sometimes, the beat is up tempo; other […]

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Keeping the beat in business is crucial as part of the juggling act of working on current business, looking for new business, and managing everything. I often feel like I have to keep the beat in terms of nudging clients along because I know how many beats there are in one of our projects and […]

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Peer Reviewed Publications as a Measure of Credentials

A Point of View

David H. Fauss, M.S.M.

On October 1, 2015

Category: Business Frustrations, Getting the Job Done, Marketing your Business, Trial Consulting

I have written about the challenge in knowing how to select a trial consultant. This is a topic which causes frustrations because there are more and more trial consultants all the time and the qualifications vary from qualified to clearly, not at all qualified. But, while this is apparent to me, it is often not […]

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Another View

Melissa Pigott, Ph.D.

On October 1, 2015

Category: Business Frustrations, Getting the Job Done, Marketing your Business, Trial Consulting

Peer review is one of the hallmarks of any scientific endeavor. In scientific and other academic circles, it is not enough to write an article or book. A scientist has to go beyond merely forming a hypothesis, designing research, conducting research, analyzing data, and writing a report of the findings; a scientist’s original work has […]

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2 or 4 Groups?

A Point of View

David H. Fauss, M.S.M.

On September 10, 2015

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Litigation Tips, Managing Employees, Small Business Success, Trial Consulting

There are at least 2 parts of the question which is the title of this post, “2 or 4 groups?”. Part 1 is the research question, and, it could be, is it 2 or 3, 4,…10, or more groups? The question is one we work through with clients when planning their mock jury/mock arbitration research. […]

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Prospective clients often ask, “So, how much is all of this going to cost?” to which I reply, “It depends on how much you want to know.” This answer may, at first, seem trite, but I do not intend it to be. I immediately follow this response with an explanation of how the cost for […]

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Data driven litigation

A Point of View

David H. Fauss, M.S.M.

On September 3, 2015

Category: Getting the Job Done, Litigation Tips, Trial Consulting

More and more, there are articles about “big data” and how businesses are “data driven.”  I find some of the applications for data analysis interesting and innovative.  However, what is striking to me is that many of these articles are written as if this is new news.  Maybe some of it is, but to me, […]

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Another View

Melissa Pigott, Ph.D.

On September 3, 2015

Category: Getting the Job Done, Litigation Tips, Trial Consulting

In my profession of social psychology, it is impossible not to be data driven! Data are the primary source of information I use to perform my job on behalf of my clients. I share David’s bemused attitude regarding recent media accounts of “big data” and companies becoming “data driven,” along with his recognition that these […]

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