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2's Company - MagnusInsights.com | Page 22

About this blog

After more than 25 years operating a trial consulting practice together as co-founding partners of Magnus Research Consultants, Inc. and Magnus Graphics, Inc., and more than 30 years of marriage, Dr. Melissa Pigott and David Fauss decided to share some of their thoughts, experiences, pet peeves, and perspectives on operating a small “mom & pop” business. The intended audience for their writings is other business owners, as well as employees of small businesses. Trial consulting is a professional service business, as was David’s photography business. There are many unique issues faced by professional service providers; Melissa and David share some of their insights on running a successful business.

Muster in an Emergency

After many, many years of doing trial consulting work all over the place, we have amassed our share of travel war stories. One detail that readers of our posts will have noted is that we try to learn from everything that happens in order to do better the next time and we try to train […]

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The concept of what it means to be a member of a team is lost on some people.  In today’s world of “it’s all about me, myself, and I” or, as George Harrison wrote, “I Me Mine,” some people are too busy thinking about maximizing their best interests to realize that other people are depending […]

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I’ve Got a Lot to Learn

I’ve got a lot to learn. In fact, I’ve got more things to learn than time remaining in my life to learn about them. I learn new things every day. The learning process, for me, never stops. In my occupation as a social psychologist, I routinely read about the new research in my area. I […]

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Thinking one knows everything about everything, or even everything about one thing, is usually a sign that the know it all person is badly mistaken.  There are always more things to learn and those at the top of their professions, or specialities, know that.  There are people who believe they know just enough to get […]

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Panic codes – “Buddy”

This is the 3rd and final post about panic at the mock jury research. Things happen. Bad things. Some are technical, some may involve the client, and some may involve the mock jurors. But, there are things about which some people would panic, which are better discussed outside the presence of the clients or mock […]

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As David mentioned, we at Magnus had the privilege to work with the late Buddy Payne first, as a client, and then, upon his retirement from the practice of law, as our very own advisor.  Although Buddy passed away many years ago, his spirit is still among us, from the beautiful ring he gave me […]

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Online Mock Jury Research

Magnus Research Consultants has entered the online age and now offers Verdict Perception Research™ among our other services. Verdict Perception Research™ involves recruiting jury eligible citizens from a trial venue who watch pre-recorded presentations (arguments) made by attorneys regarding a lawsuit, then deliberate until they reach a unanimous verdict. While there are many differences between […]

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For many years, we at Magnus resisted adding online mock jury research to our repertoire, mainly for the limitations Melissa noted in her part of this post.  But, necessity drove us to explore the technology options and there were many options!  That variation was another of our hesitations in that some of what passes for […]

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Don’t panic. Fix it!

This post builds on the last post about not letting them (the client) see you panic. Don’t panic – just fix it – is a worthwhile mantra in the workplace, and in life. Panic and fear get in the way of fixing things. I was a Boy Scout long enough to learn about the need […]

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David and I share the same philosophy: Don’t panic – just fix it!  I will never, ever, forget the time when one of our long ago employees broke the toilet seat, and instead of admitting what she had done, panicked and remained silent.  Guess who was the next person to use the restroom and attempt […]

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The Bat-tles

A Point of View

Melissa Pigott, Ph.D.

On September 29, 2020

Category: Entrepreneurship, Giving Back, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Travel

David and I recently read an article in the Miami Herald about a wildlife sanctuary called Patch of Heaven. The Patch of Heaven sanctuary is located near the Redlands area, south of Miami. It’s a nonprofit organization that is committed to the preservation of old growth tropical hammocks and various forms of wildlife that reside […]

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Another View

David H. Fauss, M.S.M.

On September 29, 2020

Category: Entrepreneurship, Giving Back, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Travel

I’m not sure why Melissa likes bats, but she does.  I guess I find them intriguing, but a bit scary.  We sometimes see them flying around the golf course behind our house and are thankful they are on the job eating mosquitos.  But, seeing them en masse is pretty amazing.  I’m thinking of when they […]

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Don’t let them see you panic

We keep a list of topics for these posts; this one was added to the list several years ago and I’m just getting around to writing about it. I preface the post with that because the incident(s) which inspired it were even longer ago and happened with former, not current, team members. The incidents usually […]

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Over the years I have been working as a trial consultant, I have had many reasons to panic.  I have also had many opportunities to observe my staff members panic.  There are numerous things that can, and do, go wrong, including things over which we have no control and things that occur from mistakes, carelessness, […]

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Dim Sum

A Point of View

Melissa Pigott, Ph.D.

On September 22, 2020

Category: Business Frustrations, Business Travel, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, RoadWarrior, Travel

First of all, I hope everyone who reads these posts has experienced the delightful meal known as dim sum! But, in the event the reader is unfamiliar with it, dim sum is often referred to as Hong Kong style brunch (although some restaurants serve it during evening hours). It involves small portions of delectable dumplings, […]

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Another View

David H. Fauss, M.S.M.

On September 22, 2020

Category: Business Frustrations, Business Travel, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, RoadWarrior, Travel

I was introduced to dim sum by some Aussies in 1985.  A group of them took me to their favorite spot in Sydney’s Chinatown.  I think it was on George Street, but though Melissa and I found it on one of our trips to Sydney, I fear it is no longer there.  It was an […]

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Ghost Notes

I’ve been thinking recently about how one ever demonstrates that nothing happened because something did happen. Specifically, with regard to the protests over police shootings, police abuse, etc., how does one demonstrate that new policies make a difference? The difference is noticed only when nothing happens. Undoubtedly, most police officer shootings happen because the officer […]

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David’s reference to ghost notes is quite impressive!  Ghost notes are important to me, as a bass player.  They are place holders, serving to keep the rhythm while not making a discernable musical sound.  On the thick strings of a bass guitar, ghost notes sound like a mini cymbal, leading the way to the playing […]

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Bob Arnold

I met Bob Arnold in 1986, relatively soon after David and I started dating. At the time I met Bob, he was a client of David’s when David was employed as a professional photographer. David was eager to introduce Bob and me, due to the fact that we are both self described “Beatles freaks.” For […]

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Back when I worked as photographer, I focused (get that) on a few types of clients.  One was the corporate market; public relations departments were usually my point of contact.  I was doing quite a bit of work for a large hospital, and someone new was hired in its PR department.  She suggested I meet […]

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