About this blog

After more than 25 years operating a trial consulting practice together as co-founding partners of Magnus Research Consultants, Inc. and Magnus Graphics, Inc., and more than 30 years of marriage, Dr. Melissa Pigott and David Fauss decided to share some of their thoughts, experiences, pet peeves, and perspectives on operating a small “mom & pop” business. The intended audience for their writings is other business owners, as well as employees of small businesses. Trial consulting is a professional service business, as was David’s photography business. There are many unique issues faced by professional service providers; Melissa and David share some of their insights on running a successful business.

Most lawyers who hire me are nice to me

People are people, regardless of their profession. There are some people who are popular and well liked and there are others who are not well liked. Attorneys, of course, are people and, as such, there are some attorneys who are well liked and well respected by their colleagues and then, there are others, whom no […]

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Many of our clients are feared by their opponents, and sometimes, their own staff and litigation team.  I don’t know if the latter is a good thing, but I’ve seen it as an overall positive.  Being feared by the opposition is probably generally positive as long as the fear is because the attorney’s litigation skills […]

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The Joy of Photography, Part 2

Picking up where I left off about the joy of photography, there are at least 2 more, somewhat related, primary sources of joy in photography. The first is in taking the photos. As an aside, it is interesting to me that different terms are used for this part of photography – “taking a photograph” and […]

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Recently, David and I went on a “dream vacation” to Great Britain, the land of The Beatles, with two longtime friends.  All of us shared photos with each other, resulting in over 10,000 photos among us!  While David took professional quality photos with real (and real expensive) cameras, the rest of us busied ourselves taking […]

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Why I like spending time with lawyers

Many people, including mock jurors and other research participants, courthouse personnel, friends, and attorneys, ask me if I am an attorney. Invariably, when this happens, I am wearing a dark, conservative business suit, the attire preferred by many attorneys with whom I am acquainted. I always answer, “No, I am not an attorney. I am […]

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I share Melissa’s enjoyment of working with attorneys and on their challenging cases.  We’ve written before about the intellectual stimulation of doing so.  Neither of us grew up in a family of lawyers, as many of our clients did, but we grew up with a familiarity with lawyers, law enforcement (me), and courthouses (Melissa).  Either […]

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The Joy of Photography, Part 1

Many people know that, in addition to working as a trial consultant, I am a professional photographer. During college, and afterwards for about 5 years, this was my full time occupation. After that 5 years, I returned to graduate school, finished my M.S. degree and got into the trial consulting world; as I have told […]

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David’s photographs are lovely!  Indeed, he has brought joy to many people over the years with his beautiful images of their lives.  When people appreciate his generosity in sharing his photos, it is wonderful.  There are, thankfully, more people like Debbie who thank him for going to great lengths to send them photos than others […]

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What to do When Your Armor has Chinks

My last post mentioned the tendency among many people I know to search for chinks in my armor. I guess these people have their reasons for wanting me to be less intelligent, or less educated, or less cool, but so far, their attempts have fallen flat. This, related, post is about what to do when […]

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Repairing chinks in one’s armor is more difficult than deflecting the chink in the first place.  As with any fight or conflict, avoiding the confrontation is rule 1. Charlie’s innate reaction of avoidance minimizes chinks.  But some engagements are not as random, and one off, as a road rage incident.  Often, the chinking occurs over […]

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If you want something done right…

I recently heard a program on NPR involving an incredible story that the host presented as a situation when the person involved should have “done it himself.” The story was from China, where someone hired a hitman to eliminate a competitor. The hitman subcontracted the job to someone else and that person hired someone else […]

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The DIY attitude is another example of many people’s inability to recognize their limitations.  I was searching for flooring not too long ago and discovered numerous references to DIY flooring, including instructional videos on how to install all types of flooring, from laminate to tile.  I didn’t want to know how to install flooring (by […]

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My Armor is Chink-proof

In the over 3 decades we have known each other, David has frequently remarked that some of my long term friends have a tendency to search for “chinks in my armor.” (For readers who are unfamiliar with this expression, it has been used since the 17th century to refer to a weak spot in a […]

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It is interesting that people “snipe” at others in an attempt, I guess, to make themselves feel better about their own situation.  Such behavior was first pointed out to me by a high school classmate, Steve, during our first years in college.   He told me that his roommate was always looking for chinks in his […]

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Blue Intake Forms

As someone who thrives on forms and checklists, I also know that it is critical to improve them, as well as update them. I learned this practice from my photography mentor, Jon Peters. I’ve adapted what I did as a photographer, that is, providing a service to clients, to what I/we do as trial consultants, […]

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David loves forms.  He enjoys devising them and he enjoys having everyone who works at Magnus complete them.  He even has forms prepared for our clients to complete, to ensure we are doing everything they want us to do on their behalf.  For the most part, I don’t share David’s fondness for forms.  Although I […]

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No one hires me for an easy case

On numerous occasions throughout my career as a jury/trial consultant, prospective clients, not to mention family members and friends, have asked me if I have ever worked on a “big” case or a “difficult” case. I used to bristle when asked this question, due to its implication that I am not intelligent, experienced, or good […]

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The fact that we are called on to work on large, difficult, challenging, and unique cases is one of the intellectual thrills of working as trial consultants.  And, what were once challenges are not as intimidating as they might have been years ago.  The money involved in some of the cases is part of the […]

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Don’t say yes, when you mean, I don’t know…

We once had an employee who was full of lessons for us. She worked hard, but sometimes she had to work extra hard to overcome her own limitations. This resulted in her inability to focus on a question at hand. And, I don’t know if it was to be dismissive in order to return to […]

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It’s a long, long way from “Yes” to “I don’t know” and, for that matter, from “No” to “I don’t know.”  As anyone who knows me well will assert, I speak in a direct manner, as succinctly as possible.  I rarely “beat around the bush.”  Instead, I say what I mean and I mean what […]

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