About this blog

After more than 25 years operating a trial consulting practice together as co-founding partners of Magnus Research Consultants, Inc. and Magnus Graphics, Inc., and more than 30 years of marriage, Dr. Melissa Pigott and David Fauss decided to share some of their thoughts, experiences, pet peeves, and perspectives on operating a small “mom & pop” business. The intended audience for their writings is other business owners, as well as employees of small businesses. Trial consulting is a professional service business, as was David’s photography business. There are many unique issues faced by professional service providers; Melissa and David share some of their insights on running a successful business.

Confluence of events April 2 & 3, 2016

A Point of View

Melissa Pigott, Ph.D.

On June 7, 2016

Category: Getting Through Life and Work, Life Outside of Work, Work-Life

Recent posts for which I have been first author have included pairs of interesting events which, depending on how they are viewed, could be mere coincidences or things that were connected for an unknown reason. I do not have visionary powers to know the answer, but I will say I am not inclined to view […]

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Another View

David H. Fauss, M.S.M.

On June 7, 2016

Category: Getting Through Life and Work, Life Outside of Work, Work-Life

I suppose none of us will ever know how life’s events coincide. Leola (Melissa’s mother) is a common thread in some of these events and she did seem to have some eerie powers.  (But, that is another story.)  Nonetheless, in relatively rapid succession in 2016, at least 5 events were interconnected and connected to things […]

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When employees become scrap paper

A Point of View

David H. Fauss, M.S.M.

On June 2, 2016

Category: Business Frustrations, Careers, Employment, Getting Through Life and Work, Managing Employees

I have to start this post by saying that I hate to waste paper which kills trees, but I also hate to waste resources for which I have already paid. If there is some way to benefit, even at a reduced value level, I try to not waste green paper either. I was thinking about […]

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Another View

Melissa Pigott, Ph.D.

On June 2, 2016

Category: Business Frustrations, Careers, Employment, Getting Through Life and Work, Managing Employees

My mom was the first recycling aficionado I knew. She was also fond of the expression that something was “not worth the paper it was printed on.” I guess the paper referenced in her expression is money, meaning that whatever Mom was disparaging was, in her opinion, worthless. I would not go as far as […]

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Metallica’s “Enter Sandman”

A Point of View

Melissa Pigott, Ph.D.

On May 31, 2016

Category: Getting Through Life and Work, Life Outside of Work

“Enter Sandman” is a great song by Metallica. I have heard this song many, many times and although I have always liked it, it never held personal meaning for me until Saturday, April 2, 2016. In David’s and my house, music is almost always playing. One of the first things I do upon waking every […]

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Another View

David H. Fauss, M.S.M.

On May 31, 2016

Category: Getting Through Life and Work, Life Outside of Work

And, with that we were into night, though it was not yet 10 a.m. Fortunately, fresh from Ft. Myers, were 2 rays of light that kept the darkness at bay. But, once again, a strange coincidence had given us the powerful Metallica song, at a time, determined by some anonymous DJ or programmer that it […]

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What if client isn’t ready; good; prepared; is drunk

A Point of View

David H. Fauss, M.S.M.

On May 26, 2016

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Litigation Tips, Trial Consulting

In a quarter century of working with attorneys as our clients, while conducting mock trials and other forms of research, we have observed some great attorney presentations, some average ones, and occasionally, fortunately rarely, some very poor presentations. One of the worst things that can happen in our world of conducting mock trials is that […]

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Another View

Melissa Pigott, Ph.D.

On May 26, 2016

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Litigation Tips, Trial Consulting

Fortunately, the majority of attorneys who retain Magnus for one or more research services are professional in their conduct, including taking our role in their case seriously. These attorneys are the backbone of our existence and without them, we would not be in business. There are many more attorneys, of course, who are “average” in […]

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Kenny’s party & Mom’s 100th birthday

A Point of View

Melissa Pigott, Ph.D.

On May 24, 2016

Category: Getting Through Life and Work, Life Outside of Work, Work-Life

I have a friend named Kenny. He is an excellent bass guitarist and a wonderful person and for the past year, has been dating a nice woman named Diane. Kenny and Diane decided to celebrate their one year anniversary by hosting a party and inviting their friends. The party was held pool side, with the […]

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Another View

David H. Fauss, M.S.M.

On May 24, 2016

Category: Getting Through Life and Work, Life Outside of Work, Work-Life

Leola lived to the age of 93, but she seems to be around still when some of these strange occurrences happen.  As this series has illustrated, timing is sometimes unbelievable.  And, sometimes, getting on with things after a difficult or sad event pays unanticipated  dividends that make the unrelated seem related.  So, once again, events […]

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Are our Posts Negative? It is a matter of perspective.

Someone mentioned to me recently that, based on reading our posts, it seems like Melissa and I have had lots of negative experiences. My friend mentioned this out of a concern that it might reflect poorly on us that we have these difficulties. I see her point, but, in discussions with other small business owners, […]

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No one has ever accused me of being a Pollyanna. (For those readers who don’t know the meaning of this expression, it means someone who thinks good things will always happen and finds something good in all experiences. It originated in 1913, in a novel of the same name by Eleanor Porter.) I believe some […]

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Roger & Gizmo’s passing

I have no explanation for why some things work out the way they do. I am a scientist, a person who thrives on cold, hard data and facts. But, there are some things that cannot be explained by data and facts. As readers of these posts know, I love cats, a lot. I have had […]

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As of this writing, just a few weeks after Gizmo’s untimely death, Melissa and I are still very sad. We adopted him, after getting his full approval, from the Humane Society, under very unusual circumstances.  We saw his photo in the newspaper as “cat of the week” and were drawn to him. We were not, […]

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Changed Litigation Mindsets

A Point of View

David H. Fauss, M.S.M.

On May 12, 2016

Category: Getting the Job Done, Litigation Tips, Trial Consulting

Melissa and I have been working with trial lawyers and litigators for 25+ years conducting mock trials and more on high stakes litigation. We have recently been reflecting on some of the changes we have observed and how significant, but perhaps subtle, some of them are in terms of their lasting impact. Certainly ADR, in […]

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Another View

Melissa Pigott, Ph.D.

On May 12, 2016

Category: Getting the Job Done, Litigation Tips, Trial Consulting

There are as many reasons to retain the services of organizations like Magnus as there are attorneys who litigate cases. However, all too often, consultants who assist attorneys with the human dynamics of litigation are “pigeon holed” due to erroneous perceptions about what we do. It has always been the case, since I began working […]

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Mom’s 100th Birthday & Roger

A Point of View

Melissa Pigott, Ph.D.

On May 10, 2016

Category: Getting the Job Done, Life Outside of Work, Work-Life

I am fortunate to have many dear friends whom I have known since childhood. The longest term friendship I have dates from the nursery at my church, where I met Linda when we were 2 years old. We have remained friends since then. I have several friends dating back to kindergarten and many more from […]

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Another View

David H. Fauss, M.S.M.

On May 10, 2016

Category: Getting the Job Done, Life Outside of Work, Work-Life

I don’t know if it is an alignment of the stars, or what, but the fact that the events happened in the way Melissa described made the reunion with Roger even more meaningful. We all deal with issues in our lives and when they are enough to send friends on different paths, it sometimes seems […]

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Be nice to the Assistants and Associates

When we work with a trial team our client is the lead attorney. Though we own the company, we know the lead attorney is our boss, at least as far as that case is concerned. And, that boss is almost always the boss of many other people. Some trial teams have lots of lawyers, paralegals, […]

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I have never understood why some people have only enough niceness and courtesy to bestow on the people at “the top,” leaving none for the rest of those with whom they interact.  It is not the case, in my opinion, that there is a finite quantity of pleasant emotions, such that they have to be […]

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