About this blog

After more than 25 years operating a trial consulting practice together as co-founding partners of Magnus Research Consultants, Inc. and Magnus Graphics, Inc., and more than 30 years of marriage, Dr. Melissa Pigott and David Fauss decided to share some of their thoughts, experiences, pet peeves, and perspectives on operating a small “mom & pop” business. The intended audience for their writings is other business owners, as well as employees of small businesses. Trial consulting is a professional service business, as was David’s photography business. There are many unique issues faced by professional service providers; Melissa and David share some of their insights on running a successful business.

It’s Okay to Have Regrets

I recently read an article in The Wall Street Journal that focused on the “no regrets” philosophy that has become a cultural goal for many Americans. Supposedly, a life without regrets has been touted as a goal for people to attain, much like the concept of “bucket list” (of things we must achieve before we […]

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In his signature song, My Way, Frank Sinatra sang the words written by Paul Anka: Regrets, I’ve had a few But then again too few to mention I did what I had to do And saw it through without exception Paul, and/or Frank, claimed to only having a few regrets having achieved what each of […]

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Refocusing “on the Fly”

As the saying goes, the best laid plans… Change is part of our everyday existence as litigation consultants, especially in our world of keeping up with lawyers. We’re down in the chain of command, thus, when things change for our clients, they change for us. Just today, a lawyer calles about a change in his […]

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David and I have written about the need for flexibility in our world of work in prior posts.  Flexibility, and along with it, the willingness to change plans on a moment’s notice, are job requirements for everyone who works at Magnus.  I often find it difficult to explain to the “uninitiated” about why I never […]

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I Can’t Wait to Write a Survey

As a follow up to my previous post pertaining to things I love about my job, among my favorite work tasks is writing a survey. (Another of my favorite tasks is analyzing survey results, but I have written about that in a prior post.) Not only is writing a survey intellectually stimulating, the mere fact […]

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I recently posted about finding “the” answer.  Surveys are one of the primary ways we do that.  Surveys, in our world, take on different forms depending on the research methodology.  The number of sections, the number of questions, and the types of questions vary.  Most of our surveys involve paper and pen responses on “bubble […]

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The Answer

I saw a post on a Facebook friend’s page that said “You don’t have to know the answer, you just have to know how to find the answer.” That prompted a number of thoughts. First is the issue of “the answer.” Sometimes there is not a single answer. Sure, to basic mathematical questions there may […]

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Many people, some of Magnus’ clients included, look for the “easy way out” of many situations.  Often, there is an easy way out, for example, when a door is marked with an exit sign, or when a restaurant menu is placed in front of someone, or any one of the countless other situations we encounter […]

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10 Things I Love About My Job

I love my job! I truly do! My dear friend, Bob, has called me a workaholic since we met in 1980. I am a person who really likes to work! Being bored is not for me. I decided to think about the top 10 things I like about my job as a jury/trial consultant, which […]

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All non volunteer or pro bono jobs have extrinsic rewards – a paycheck.  Melissa and I are fortunate that our jobs also have intrinsic rewards.  That is, the personal rewards Melissa mentions of helping people – individuals and those collectively or in groups/companies – who are impacted by the lawsuits in which we are involved.  […]

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Foresight

I was listening to a segment on my local NPR station yesterday having to do with attempts to pass legislation that, among other things, will provide funds for much needed repair work on roads and bridges. The reporter said the United States spends less money on infrastructure than many other developed nations (in relationship to […]

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David’s post raises some good points, many of which have to do with the psychological phenomenon known as defensive attribution.  Defensive attribution occurs when an observer attributes the cause of a misfortune in ways that minimize their own fear of experiencing a similar fate.  Many people attribute other people’s negative experiences to a personal failing, […]

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Technology and Workplace Violence

In this, final, post about workplace violence that was inspired by my recent mediator re-certification training, I will discuss another reality of life in the modern world, workplace violence involving employees who work remotely. Workplace violence is not limited to in person interactions; in fact, cyber violence is commonplace. The pandemic that began in early […]

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It is somewhat overwhelming to consider the lengths to which “bad actors,” a/k/a criminals, in some situations, will go to in order to attempt to bully, harass, or perpetrate violence.  We at Magnus, are somewhat sheltered in our work environment.  But, to consider the ramifications of remote working, telecommuting, etc. and how that pandemic forced […]

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Rust Never Sleeps

The trigger for this post was my need to prepare some paperwork for a client recently. It had been a few months since I had done this particular paperwork and, I’ll admit, I felt rusty. Rusty in the sense that it wasn’t as smooth a process as I would have preferred. When I realized it […]

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I like David’s reference to a Neil Young song!  “Hey hey, my my.  Rock and roll will never die.”  What great lyrics!  However, to get to the point of David’s post instead of singing along with Neil Young, I will pose a rhetorical question: How does one hone trial skills without practicing?  Sitting around, resting […]

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Employers’ Duty of Care of Employees

The lecture I recently attended on workplace violence included information regarding employers’ duty of care of their employees, with the goal being to foster an environment of zero tolerance for violence. The first component of every employers’ duty in this regard is, of course, to have a written policy that prohibits all forms of on […]

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Employers’ responses to harassment or violence send strong messages as to whether behaviors are tolerated.  In the instance Melissa mentioned about being grabbed from behind, that was an act committed by the attorney/client when she worked in her first trial consulting job.  Because he was a client, she didn’t respond with violence and hit him, […]

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Calculated Risk

For a number of years, Melissa spoke to law students at Stetson University at the invitation of the late Professor Mickey Smiley. Professor Smiley did his students a favor, which I hope they later appreciated, of inviting successful trial lawyers, and at least 1 trial consultant, (Melissa) to speak to his trial skills class to […]

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Professor McKinley, “Mickey,” Smiley was a beloved law professor at Stetson University.  He passed away in 2016, following a lengthy tenure at Stetson.  Beginning in 1997 and continuing until Professor Smiley’s retirement in 2005, I had the honor of being an Adjunct Professor in the College of Law, where I lectured to students in his […]

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