Author Archive | Melissa Pigott

Fort Myers connection & Magnus: Mike Corso

A Point of View

Melissa Pigott, Ph.D.

On August 11, 2015

Category: Business personalities, Business Relationships, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Managing Employees, Small Business Success, Trial Consulting

In a recent post, David wrote about a client who verbally and physically assaulted him when David made a “courtesy call” to this attorney’s office without an appointment. As David mentioned, this has never happened in our decades of doing business. In fact, most clients are happy to have us stop by for an impromptu […]

Another View

David H. Fauss, M.S.M.

On August 11, 2015

Category: Business personalities, Business Relationships, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Managing Employees, Small Business Success, Trial Consulting

Melissa and I obviously admire those clients about whom we have posted recently. These posts are about clients whom we have gotten to know in ways beyond the lawsuits and clients for whom they are working. Mike is remarkable to us in how multi dimensional he is. Because of his expertise in engineering, we first […]

Fort Myers connection & Magnus: Tom Chase

A Point of View

Melissa Pigott, Ph.D.

On August 4, 2015

Category: Business personalities, Business Relationships, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Life Outside of Work, Managing Employees, Small Business Success, Trial Consulting

Among the amazing attorneys with whom I have had the pleasure to work is an attorney who lives and works in my hometown, Fort Myers, Florida. Although this series of posts has been about attorneys in Fort Myers, there is no other attorney, indeed, person, who is like the one I am going to write […]

Another View

David H. Fauss, M.S.M.

On August 4, 2015

Meeting Tom for the first time, about 20 years ago, I wasn’t sure what to think. His vivid story of one of his cases, which was one of those “truth is stranger than fiction” stories, has stuck with me forever, as it has with all who have heard it. It was not just the story […]

Fort Myers connection & Magnus: Pat Geraghty

A Point of View

Melissa Pigott, Ph.D.

On July 28, 2015

Category: Business personalities, Business Relationships, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Managing Employees, Small Business Success, Trial Consulting

Soon after starting my company, Magnus Research Consultants, with my spouse/business partner, I had the opportunity to meet an attorney in my hometown, Fort Myers, Florida, named Patrick Geraghty. Since that time, Pat has been a great friend, a loyal client, and a source of endless information about a variety of topics. I have had […]

Another View

David H. Fauss, M.S.M.

On July 28, 2015

Category: Business personalities, Business Relationships, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Managing Employees, Small Business Success, Trial Consulting

As the one who was learning about my spouse’s hometown, finding out the back story on much of what happens in Ft. Myers has been interesting. And, Pat Geraghty is a man in the know, therefore, he and Melissa have had much to discuss over the years. I know there are power brokers in every […]

Fort Myers connection & Magnus: Kim Hart

A Point of View

Melissa Pigott, Ph.D.

On July 21, 2015

Category: Business personalities, Business Relationships, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Managing Employees, Small Business Success, Trial Consulting

Many years ago, I met an attorney in my hometown of Fort Myers, Florida, named Kim Patrick Hart. I will begin this post with some background. Kim and I are close in age, but we attended rival high schools. I graduated from the original high school, Fort Myers Senior High School (go Green Wave!) and […]

Another View

David H. Fauss, M.S.M.

On July 21, 2015

Category: Business personalities, Business Relationships, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Managing Employees, Small Business Success, Trial Consulting

You never know how things will turn out at a first meeting. I met Kim not long after starting Magnus in 1993 (Melissa met him a few years earlier). Though we had worked in the trial consulting world for a few years, and Melissa longer than me, we were starting “from scratch” and making cold […]

Buddy Schulz

A Point of View

Melissa Pigott, Ph.D.

On July 14, 2015

Category: Business personalities, Business Relationships, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Managing Employees, Small Business Success, Trial Consulting

In my decades long career as a social psychologist who works as a litigation research consultant, I have encountered thousands of attorneys. Most of the attorneys for whom I have provided research and consulting services have been professional, pleasant, and of above average intelligence. A few have been exceptional in one or more positive ways. […]

Another View

David H. Fauss, M.S.M.

On July 14, 2015

Category: Business personalities, Business Relationships, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Managing Employees, Small Business Success, Trial Consulting

I have to admit that, when we scheduled our first meeting with Buddy, I was a bit intimidated. Magnus was new and he was the head of litigation for his firm, nationwide. We had a couple of connections that opened the door to meeting him and that meeting was the start of a very positive […]

Write thank you

A Point of View

Melissa Pigott, Ph.D.

On July 7, 2015

Category: Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Life Outside of Work, Marketing your Business, Small Business Success

Just as I believe it is important to say “thank you,” I believe it is important to write a note of thanks. And, although I have been accused of being “old school,” when I say write a note of thanks, I mean actually writing a thank you note, not sending an email or a text. […]

Another View

David H. Fauss, M.S.M.

On July 7, 2015

Category: Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Life Outside of Work, Marketing your Business, Small Business Success

It is interesting in today’s world of instant communications that some common courtesies are lost. As Melissa says, an email is better than nothing. But, it is likely that all of us receive gifts, services, favors, or other (often intangible) things that warrant an expression of gratitude. And, because instant communications prevail, the niceties of […]

Say thank you

A Point of View

Melissa Pigott, Ph.D.

On June 30, 2015

Category: Careers, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Life Outside of Work, Managing Employees

I believe in saying “thank you.” When someone does something nice for me, when someone performs a job I am pleased with, or when someone helps me, I thank him or her. My employees have often expressed surprise about me thanking them for doing a good job. I thank each and every employee, at the […]

Another View

David H. Fauss, M.S.M.

On June 30, 2015

Category: Careers, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Life Outside of Work, Managing Employees

It is interesting how some people are surprised to be sincerely thanked. “Thank you” as a reinforcement of something done and done well is a simple reward that goes a long way. I have worked for at least 2 people who rarely said thank you and, in at least 1 of those cases, it appeared […]

Directness

A Point of View

Melissa Pigott, Ph.D.

On June 23, 2015

Category: Business Partnerships, Business personalities, Careers, Common Courtesy, Employment, Getting the Job Done, Managing Employees, Partnerships, Work-Life

No one has ever accused me of “beating around the bush” or being coy. If I say something, there is never any doubt about what I mean and where the other person stands. My employees have sometimes bristled from the feedback I have provided about their poor quality work, even though they have been told […]

Another View

David H. Fauss, M.S.M.

On June 23, 2015

Category: Business Partnerships, Business personalities, Careers, Common Courtesy, Employment, Getting the Job Done, Managing Employees, Partnerships, Work-Life

Melissa’s comments are very direct in this post, as they are in her everyday communications. And, while she mentions employee errors, she is also very direct when employees are doing things right. That is, she reinforces their good performance and provides direct praise. And, there is also a need to point out that, while she […]

Eat defensively

A Point of View

Melissa Pigott, Ph.D.

On June 16, 2015

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Travel, Trial Consulting

When I began my career as a litigation (jury) consultant many years ago, one of the first pieces of advice a more experienced colleague told me was “eat defensively,” meaning eat when there is food to be eaten because it may be the only opportunity that presents itself. When I am traveling far and wide […]

Another View

David H. Fauss, M.S.M.

On June 16, 2015

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Travel, Trial Consulting

Today is one of those eating defensively days for me. I’m attending a conference, writing in the morning before the session which starts at 1:00 p.m. With a specific, 1:00 p.m., start time, clearly lunch has to be early and over with to get to the meeting. And, I am in a “strange” town. Not […]

When to keep quiet

A Point of View

Melissa Pigott, Ph.D.

On June 9, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success, Trial Consulting

As my late mother used to say, “If you can’t say anything nice about someone (or something), don’t say anything at all.” As a very opinionated person, I have often had difficulty following this motto; however, there are times when the reprehensible behavior, outlandish conduct, or unbelievably stupid comment of someone renders me with nothing […]

Another View

David H. Fauss, M.S.M.

On June 9, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success, Trial Consulting

Building on what Melissa has written, I am thinking of the old adage, “better to be thought a fool than to open your mouth and remove all doubt,” except in this analysis, it would “better to avoid a confrontation than to open your mouth and get into one!” It has been interesting to observe over […]

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Author Archive | Melissa Pigott

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

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