Author Archive | David Fauss

Alaskan Cruises

A Point of View

David H. Fauss, M.S.M.

On August 18, 2022

Category: Getting Through Life and Work, Growing Old is Not for Sissies, Life Outside of Work, Magnus, Magnus Insights, RoadWarrior, Travel

Having just returned from Alaska, I am more aware than ever that going to Alaska means, for many people, taking a cruise. But, Melissa and I aren’t cruisers, so we did a land tour. Nonetheless, it is now impossible to be in Alaska without encountering cruisers. From the gift (junk) shops in Anchorage to Denali, […]

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Another View

Melissa Pigott, Ph.D.

On August 18, 2022

Category: Getting Through Life and Work, Growing Old is Not for Sissies, Life Outside of Work, Magnus, Magnus Insights, RoadWarrior, Travel

As everyone who knows me is aware, I have good reasons for not being a fan of cruises.  I also dislike the changes they have brought to one of my formerly favorite places, Key West.  The changes cruise lines and their passengers have brought to Alaska in the 31 years between David’s and my visits […]

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Vacations

At the time of this post, I am likely on vacation. After missing the opportunity to take a vacation for a couple of years, Melissa and I have been looking forward to it. The visit to this destination, Alaska, was delayed from our original plan and thus, we’ve been working on and revising the plans […]

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I will begin this post by saying I love to work!  One of my best friends, Bob, was my office mate (and co-conspirator) in graduate school.  He frequently referred to me as a “workaholic” because, invariably, when he called to find out what I was doing, I was working or studying.  I love my job […]

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What’s the Rush?

Lately, it seems that we have one rush job after another. On the one hand, I’m glad we have jobs of any sort, especially after the impact COVID-19 related chaos on the legal system, and as a result, our business. But, it is a frustration that never diminishes when clients wait to the last minute […]

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As usual, David’s post has reminded me of a song.  As soon as I read the title, “What’s the rush?” I thought of a song by Leon Russell and Marc Benno called “Learn How to Boogie.”  It’s lyrics include:   What’s the hurry? What’s everybody hurrying for? Don’t worry What’s everybody worrying for?   If […]

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Exude Confidence/Lean In

I’ve had a few instances in my working life when clients or customers reported to me, or my bosses, that I exude confidence. They were reporting that my performance stood out to them in some way. I’ve had similar experiences with particularly good workers in numerous settings. I suppose, by definition, most people are average, […]

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I am a lot of things, but “average” is not one of them.  Never has been.  Never will be.  I can’t relate to how it must be to be average.  (People who have heard me play the bass guitar may disagree with my statement that I am not average, however, my long time teacher, a […]

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Share The Positives

I observed Melissa do something today that is worth comment. She complimented our clients for the professional and supportive ways they have worked with us, and as a team, to prepare for a jury research project. The clients seemed taken aback to hear a compliment, and they were surprised their behavior was noteworthy. It is […]

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I believe in giving credit where and when credit is due.  When I notice something good, I usually say something about it.  In fact, I try, diligently, to compliment people and situations more than I complain.  I have found complaining rarely results in positive attitude or behavior change.  (If you don’t believe me, ask yourself […]

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Fronting Money for Clients

One thing we learned the hard way, many years ago, is that advancing money on behalf a client is risky. On one of our first cases, we were given the verbal go ahead by an associate level attorney whose boss had told him to do so. We were very excited to work with this attorney, […]

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The majority of Magnus’ clients are large corporations, such as insurance companies, financial institutions, and health care conglomerates, all of which have “mega bucks,” especially when compared to our small business.  Because of this, it is quite irksome when Magnus is expected to advance funds to pay our clients’ expenses.  Every time we conduct focus […]

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Shortcuts

I recently read a newspaper article in a business/legal publication that prompted this post. The premise of the article was that women are more likely to be plaintiff prone on juries than men. Prominent and successful lawyers espoused their preference for having women on juries. A jury consultant (of whom I’ve never heard) reported research […]

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Some things change and some things remain the same.  Over the years of my career as a trial consultant, there have been several constant factors, including many attorneys’ search for “a magic bullet,” “an easy way out,” or as David says, “a shortcut.”  Instead of spending some time learning about how people make decisions, why […]

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Run of the House

I booked a hotel room recently and, while navigating the rates, I came across one that said “run of house.” I know this means “you get what we’ve got left.” It is doubtful that this would ever be an exciting upgrade, but maybe. In my experience, upgrades rarely happen even when I’m paying higher rates. […]

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The expression, “run of the house” does not have a positive connotation for me.  I prefer to know what I am getting and even more than that, I prefer to know I am getting the best I can possibly get.  I dislike most surprises because many people are not as discerning as me, therefore, what […]

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Modern Communications

Writing this post in mid 2022, I want to comment on modern communications technologies. Especially due to the pandemic, the “modern” technologies of cellular telephones and virtual meetings (Zoom, etc.) have become more common in the world of business. This is for better or worse, depending on point of view. These technologies are great because […]

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David spends significantly more time talking on the telephone than I do, but I share his frustrations.  The poor quality of some people’s internet connections make it difficult to have a meaningful telephone conversation.  This is compounded when the conversation is via a platform, such as Zoom, that includes both audio and video components.  Constant reminders […]

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Don’t Sweat the Small Stuff

“Don’t Sweat the Small Stuff” is a phrase used to suggest one should relax, chill out, and not worry about the little things, things which sometime seem out of one’s control. Well, that’s great. But, our “day job” as trial consultants doesn’t allow it. Neither does my prior advocation, photography. For example, when photographing people […]

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This topic, “Don’t Sweat the Small Stuff,” came up recently during a slightly heated debate David and I were having about the proper way to prepare something we were having for dinner.  (As the reader might imagine, David and I have many debates, some over trivial matters, on an almost daily basis.)  I don’t recall […]

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