Archive | Business Frustrations

Peer Reviewed Publications as a Measure of Credentials

A Point of View

David H. Fauss, M.S.M.

On October 1, 2015

Category: Business Frustrations, Getting the Job Done, Marketing your Business, Trial Consulting

I have written about the challenge in knowing how to select a trial consultant. This is a topic which causes frustrations because there are more and more trial consultants all the time and the qualifications vary from qualified to clearly, not at all qualified. But, while this is apparent to me, it is often not […]

Another View

Melissa Pigott, Ph.D.

On October 1, 2015

Category: Business Frustrations, Getting the Job Done, Marketing your Business, Trial Consulting

Peer review is one of the hallmarks of any scientific endeavor. In scientific and other academic circles, it is not enough to write an article or book. A scientist has to go beyond merely forming a hypothesis, designing research, conducting research, analyzing data, and writing a report of the findings; a scientist’s original work has […]

The Pearl

A Point of View

David H. Fauss, M.S.M.

On September 17, 2015

Category: Business Frustrations, Business Relationships, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

It is great thing to find a gem, actually, a pearl, of an employee. Our most recent hire came as a referral from a trusted source, her father. I’ve known him for well over 20 years as our business and personal accountant and friend. Along the way, Melissa and I met his family, including his […]

Another View

Melissa Pigott, Ph.D.

On September 17, 2015

Category: Business Frustrations, Business Relationships, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

The title of this post is “The Pearl” because pearl is the meaning of our wonderful employee’s name. In every way possible, she fits her name; she is truly a pearl, a gem, of a person! Interestingly, as with another of our best employees, she applied for a job with Magnus at a time we […]

2 or 4 Groups?

A Point of View

David H. Fauss, M.S.M.

On September 10, 2015

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Litigation Tips, Managing Employees, Small Business Success, Trial Consulting

There are at least 2 parts of the question which is the title of this post, “2 or 4 groups?”. Part 1 is the research question, and, it could be, is it 2 or 3, 4,…10, or more groups? The question is one we work through with clients when planning their mock jury/mock arbitration research. […]

Another View

Melissa Pigott, Ph.D.

On September 10, 2015

Category: Business Frustrations, Careers, Employment, Getting the Job Done, Litigation Tips, Managing Employees, Small Business Success, Trial Consulting

Prospective clients often ask, “So, how much is all of this going to cost?” to which I reply, “It depends on how much you want to know.” This answer may, at first, seem trite, but I do not intend it to be. I immediately follow this response with an explanation of how the cost for […]

Just – Do It

A Point of View

Melissa Pigott, Ph.D.

On September 8, 2015

Category: Business Frustrations, Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Marketing your Business, Small Business Success

I used to work in a large corporation where staff meetings, committee meetings, and meetings of other varieties were commonplace. These meetings seemed, to me, to drone on endlessly, with much discussion, but little actual work, being accomplished. In the years I have co-owned and operated a small business, I have kept meetings to a […]

Another View

David H. Fauss, M.S.M.

On September 8, 2015

Category: Business Frustrations, Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Marketing your Business, Small Business Success

I believe “Just Do It” has been Melissa’s motto for longer than it has been Nike’s. In other words, she likes to “git er done.” While meetings are often necessary to coordinate to ensure that everyone will get things done with the same information and goals in mind, as Dilbert illustrates, meetings often take on […]

Facilitating Fraud: Part 2

A Point of View

David H. Fauss, M.S.M.

On August 27, 2015

Category: Business Frustrations, Getting the Job Done, Small Business Success

Shame on Bank of America. It happened again. I guess it is different day, different tricks for the criminals in this world. Recently we learned the hard way how easy it is for criminals to commit check fraud using the modern convenience of mobile banking. I could not believe it when I saw an employee […]

Another View

Melissa Pigott, Ph.D.

On August 27, 2015

Category: Business Frustrations, Getting the Job Done, Small Business Success

The ability to perpetuate this fraud is simple enough for almost anyone to figure out; that is, anyone except modern day banking institutions. The person who stole from my company by electronically depositing a photo of my company’s check, then cashing the same check at her local grocery store, was an uneducated woman from a […]

“I won’t make that mistake again”

A Point of View

David H. Fauss, M.S.M.

On August 13, 2015

Category: Business Frustrations, Business Partnerships, Careers, Employment, Getting the Job Done, Getting Through Life and Work, Managing Employees, Small Business Success

Magnus’ first employee suffered from a lack of foresight. She was unable to think through to completion the results of certain actions. She certainly had many positive traits, but this was not one of them. I do not know how many times we heard her say, “well, I won’t make that mistake again.” While it […]

Another View

Melissa Pigott, Ph.D.

On August 13, 2015

Category: Business Frustrations, Business Partnerships, Careers, Employment, Getting the Job Done, Getting Through Life and Work, Managing Employees, Small Business Success

There is nothing inherently wrong with learning from one’s mistakes, but there are unavoidable costs associated with making these mistakes. Some of the costs are related to lost time, from expending efforts that are largely unproductive, while other costs are monetary. As small business owners, David and I often bear the brunt of our employees’ […]

Wish Them Well

A Point of View

David H. Fauss, M.S.M.

On August 6, 2015

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Managing Employees, Small Business Success, Trial Consulting

As a final post, hopefully ever, in the series on unprofessional lawyers, I am borrowing some lyrics from my favorite rock band, RUSH. Written by Rush’s lyricist and drummer extraordinare, Neil Peart, and featured on their most recent album, Clockwork Angels, the song entitled, “Wish Them Well” is about realizing there is sometimes a need […]

Another View

Melissa Pigott, Ph.D.

On August 6, 2015

David finds a lot of inspiration from his favorite band, RUSH. Unlike the lyricist for RUSH, Neil Peart, I have difficulty wishing well to someone who has harmed me. However, wishing someone well is probably the healthiest attitude one can take upon being wronged. The few clients with whom David and I have had an […]

Unprofessionalism in law

A Point of View

David H. Fauss, M.S.M.

On July 30, 2015

As trial consultants, we are generally hired on “big” cases which have enough complicating factors that the attorneys and their clients need our help to figure out. In other words, when the stakes are high, our help is needed. Because of this, perhaps, we have very rarely interacted with unprofessional attorneys. There have been some […]

Another View

Melissa Pigott, Ph.D.

On July 30, 2015

I am a “peace and love” aficionado and, as a social psychologist, my people skills are slightly more elevated than those of the attorneys with whom I have chosen to spend my career. It has always amazed me that some attorneys, who are paying me for my help, do everything they can to alienate me, […]

Working for jerks, never!

A Point of View

David H. Fauss, M.S.M.

On July 23, 2015

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Managing Employees, Small Business Success

I recently wrote about a client I called a “2 time client” meaning we worked for him our first and last times on the same case. I never thought it would get worse and that we would have a client we would have to fire before doing the work for which we were retained. Unfortunately, […]

Another View

Melissa Pigott, Ph.D.

On July 23, 2015

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Managing Employees, Small Business Success

As John Lennon famously said, “instant karma’s gonna’ get you.” Let’s hope so! The attorney who is the subject of this post is a younger than age 40 personal injury attorney in West Palm Beach who, because David dared to come inside his office (which is, of course, open to the public), verbally and physically […]

2 Time Clients

A Point of View

David H. Fauss, M.S.M.

On July 16, 2015

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Managing Employees, Small Business Success

Melissa’s mother had a saying that she used, rarely, to indicate she was not going to do, or eat, or whatever that same thing again. For example, if she went somewhere one time and did not like it, she would say, “I’ve been there twice, my first and last times…” I’ve been to a few […]

Another View

Melissa Pigott, Ph.D.

On July 16, 2015

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Managing Employees, Small Business Success

It is painful for David to turn away business, and the revenue derived from business, but when a client has abused me, one or more of our employees, or him, the pain from working with the abuser is greater than the pain from lost revenue. Fortunately, there have been few clients in my decades long […]

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Archive | Business Frustrations

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

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Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

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