Archive | Business Partnerships

And the beat goes on

As Sonny and Cher famously sang in a song, “The beat goes on…” I am a firm believer in this axiom. Think about it. Life goes on, the beat goes on, and each of us can choose to keep the beat or, literally, march to a different drummer. There is only so much each of […]

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The beat is clearly different for each of us. I observe people whose beat is veryyyy slow. Then there are some whose beats are like Neil Peart’s – rapid fire. My energy level is in between so I try to keep it steady. In a business like ours, with spouses as co-workers/owners, being in sync […]

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“I won’t make that mistake again”

Magnus’ first employee suffered from a lack of foresight. She was unable to think through to completion the results of certain actions. She certainly had many positive traits, but this was not one of them. I do not know how many times we heard her say, “well, I won’t make that mistake again.” While it […]

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There is nothing inherently wrong with learning from one’s mistakes, but there are unavoidable costs associated with making these mistakes. Some of the costs are related to lost time, from expending efforts that are largely unproductive, while other costs are monetary. As small business owners, David and I often bear the brunt of our employees’ […]

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Working on a Roller Coaster

After well over 20 years in the trial consulting business, I hoped the work load would smooth out and there would not be a constant peak and valley cycle of business. Alas, it appears we’re on a perpetual roller coaster. The cycle is such that there are times we are slammed with what seems like […]

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For the most part, living life on the roller coaster has become easier for me with the passage of time. There used to be a time when, after weeks or months of not having any work to do, I would become convinced we would never work again. Then, just as I had given up all […]

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Directness

No one has ever accused me of “beating around the bush” or being coy. If I say something, there is never any doubt about what I mean and where the other person stands. My employees have sometimes bristled from the feedback I have provided about their poor quality work, even though they have been told […]

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Melissa’s comments are very direct in this post, as they are in her everyday communications. And, while she mentions employee errors, she is also very direct when employees are doing things right. That is, she reinforces their good performance and provides direct praise. And, there is also a need to point out that, while she […]

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Do what the man, or woman, client, says…

A Point of View

David H. Fauss, M.S.M.

On May 14, 2015

Category: Business Frustrations, Business Partnerships, Careers, Employment, Getting the Job Done, Small Business Success

When one hires someone to do a job for them, the hiring person, i.e., the client, expects the other person/entity (henceforth, vendor) to perform the job in the manner, or to the satisfaction of, the client.  When the vendor fails to follow instructions or the directives of the client, there is a problem, for both […]

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Another View

Melissa Pigott, Ph.D.

On May 14, 2015

Category: Business Frustrations, Business Partnerships, Careers, Employment, Getting the Job Done, Small Business Success

Sometimes, I am the client and other times, I am the vendor. (Although I am a consultant, with expertise in an area my clients lack, by virtue of the fact I am selling my services to someone, I am, technically speaking, a vendor.) When I am the client, I expect to be treated like a […]

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Employee Quitting Costs

A Point of View

David H. Fauss, M.S.M.

On April 16, 2015

Category: Business Partnerships, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

Employee turnover is a fact of life in business. Some of it is good; some of it is not good. Employees move on for many reasons, including better jobs, more money, furthering their education, geographic relocation, and other reasons. And, other employees are “encouraged” to leave – i.e., are terminated, for performance or other reasons. […]

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Another View

Melissa Pigott, Ph.D.

On April 16, 2015

Category: Business Partnerships, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

The primary job for which my company needs employees is an entry level position requiring a college degree in psychology or another social science. Because my partner and I hire people soon upon their college graduation, their job at Magnus is often the first professional job they have ever had. Furthermore, because we hire only […]

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Pro Bono

A Point of View

David H. Fauss, M.S.M.

On April 9, 2015

Category: Business Partnerships, Marketing your Business, Small Business Success, Trial Consulting

Pro bono is a term meaning work undertaken for the public good, usually without charge.  Our firm, Magnus, has been approached a few times over the past 20 years and asked for input on cases for which there was little or no funding.  Though we had a few cases where someone was trying to get […]

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Another View

Melissa Pigott, Ph.D.

On April 9, 2015

Category: Business Partnerships, Marketing your Business, Small Business Success, Trial Consulting

Most of the pro bono work Magnus has done in the past 20 years has been for 1 large law firm that has a pro bono section. We have worked with many talented and caring attorneys, including one, in particular, on a variety of high profile criminal matters. The end clients in these cases rarely […]

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When life gets in the way of work.

A Point of View

David H. Fauss, M.S.M.

On March 12, 2015

Category: Business Partnerships, Careers, Employment, Growing Old is Not for Sissies, Life Outside of Work, Partnerships, Work-Life

Many Americans tend to be driven to work hard and often put work ahead of everything else.  We are unique in the world in this way and, while some of the drive is probably unavoidable to be able to afford to buy food and shelter, even those for whom survival is not an issue are […]

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Another View

Melissa Pigott, Ph.D.

On March 12, 2015

Category: Business Partnerships, Careers, Employment, Growing Old is Not for Sissies, Life Outside of Work, Partnerships, Work-Life

As John Lennon famously wrote, “Life is what happens to you while you’re busy making other plans” (from “Beautiful Boy”). I interpret this song lyric to mean that, regardless of what I may have planned, sometimes, life will get in the way. There are many dimensions to life, one of which is work. As much […]

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Intervene – get involved

A Point of View

David H. Fauss, M.S.M.

On February 19, 2015

Category: Business Partnerships, Life Outside of Work, Partnerships, Work-Life

You never know what will happen right in front of your eyes, or ears.  Sometimes you have to, or should, get involved in something, even if you do not know what you are in for or are not completely sure what is going on.  Melissa and I went home for lunch one day, a fairly […]

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Another View

Melissa Pigott, Ph.D.

On February 19, 2015

Category: Business Partnerships, Life Outside of Work, Partnerships, Work-Life

I am a social psychologist who is well versed on research pertaining to bystander apathy and bystander intervention. Because of my psychological training and expertise, I intervene in ambiguous situations more often than the average person. Sometimes, however, a situation rises to a level well beyond ambiguity, to the point that failing to render aid, […]

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We are (not) Family

A Point of View

David H. Fauss, M.S.M.

On December 30, 2014

Category: Business Partnerships, Careers, Employment, Getting the Job Done, Managing Employees, Partnerships, Small Business Success, Work-Life

In a small business environment it is often said that employees are like families (in a way that implies that is a good thing).  The intimacy of a small business environment probably creates an impression of closeness that may be absent in a larger environment.  And, as employers, we often believe we are being generous […]

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Another View

Melissa Pigott, Ph.D.

On December 30, 2014

Category: Business Partnerships, Careers, Employment, Getting the Job Done, Managing Employees, Partnerships, Small Business Success, Work-Life

David’s topic for this post has the usual musical connection for me, in this case, the song by Sister Sledge, “We are Family.” However, contrary to the song lyrics, when one is the owner of a small business, it is important to remember that we are NOT family; instead, we are an organization comprised of […]

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