Archive | Business personalities

Everyone has a boss. Clients = Many Bosses

A Point of View

Melissa Pigott, Ph.D.

On June 2, 2015

Category: Business Frustrations, Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success, Trial Consulting

Almost everyone who works for a living has a boss. Although I am the boss at my workplace, I have many, many bosses, the attorneys, insurance adjusters, and corporate representatives who hire my company and me to help them with their challenging litigation. Often, I must adjust my plans and work schedule to suit one […]

Another View

David H. Fauss, M.S.M.

On June 2, 2015

Category: Business Frustrations, Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success, Trial Consulting

“Be your own boss.” That’s the supposed appeal of owning a business. But, it is a very flawed observation about owning/operating a business. Whether the business is small or large, the customers, or clients in a service business, are the bosses. And in a service business, more than a product based business, the owner(s) must […]

Loud is good, except when I want quiet

A Point of View

Melissa Pigott, Ph.D.

On May 26, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success, Workplace Technology

Loud, for me, is good. I have a shirt that says so! I am not afraid of loud music and other happy loud sounds, including cars, boats, and motorcycles. However, when I am working, particularly on something that requires concentration, I must work in absolute silence. I do not allow anyone who works for me […]

Another View

David H. Fauss, M.S.M.

On May 26, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success, Workplace Technology

Thankfully, Melissa’s and my offices are situated such that we have the ability to close the door to reduce distractions. But, noisy distractions can transcend doors, windows and walls. Leaf blowers and weed eaters are big offenders. Maintaining focus on technical, detailed work requires concentration beyond what school requires and as such, we have had […]

Self actualizers

A Point of View

Melissa Pigott, Ph.D.

On April 28, 2015

Category: Business personalities, Careers, Employment, Getting Through Life and Work, Life Outside of Work

Self actualization is the highest level of human existence. Self actualization is achieved by only the rarest among the rarest people. Few of us will ever meet someone who is truly self actualized, and fewer among us will achieve this lofty goal ourselves. Self actualized people are true to themselves; they are often altruistic, with […]

Another View

David H. Fauss, M.S.M.

On April 28, 2015

Category: Business personalities, Careers, Employment, Getting Through Life and Work, Life Outside of Work

I had learned about Maslow’s Hierarchy of Needs in my Psychology 101 class, but the concept is a bit abstract, until you meet someone at the top of the pyramid. And it took my spouse, a psychologist, to point out to me what should have been obvious in these 2 individuals. One of the most […]

Mind your manners

A Point of View

Melissa Pigott, Ph.D.

On April 7, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees, Small Business Success, Travel

I was raised by parents who prided themselves on being kind and courteous to others. I was taught, at an early age, to mind my manners, be mindful of etiquette and other social norms, and just “be nice.” Much has been written and discussed about people in today’s world seeming to lack good manners, but […]

Another View

David H. Fauss, M.S.M.

On April 7, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees, Small Business Success, Travel

Melissa may one day write a book on manners – she could easily do so. And, I agree with her philosophy that manners goes beyond table settings. Accordingly, both she and I take the time to say thank you to housekeepers, servers, and the many people we come into contact with as we work nationwide […]

Ring the Bell

A Point of View

David H. Fauss, M.S.M.

On March 26, 2015

Category: Business personalities, Getting the Job Done, Small Business Success, Trial Consulting

I recently wrote about celebrating clients. And, one of the ways we celebrate them at Magnus, or specifically, their bringing a new case to us, is to literally ring a bell when we get a new case. We started this practice a few years ago when someone gave us a bell that is mounted outside […]

Another View

Melissa Pigott, Ph.D.

On March 26, 2015

Category: Business personalities, Getting the Job Done, Small Business Success, Trial Consulting

I am not a fan of disco music, but David’s topic reminds me of a disco song, circa 1979, called “Ring My Bell” and performed by Anita Ward. The catchy song repeatedly urges the listener to “ring my bell, ding-dong-ding, ring my bell, ring-a-ling-a-ling.” And ringing the bell is exactly, literally, what we do each […]

Cats, dogs, and other animals

A Point of View

Melissa Pigott, Ph.D.

On March 24, 2015

Category: Business personalities, Careers, Employment, Life Outside of Work, Managing Employees, Partnerships, Work-Life

I am an animal lover. I like all kinds of animals, particularly cats. I like dogs too, but I really like cats. I have always liked cats and I have almost always liked most cats more than most people. Believe me, if you were a social psychologist who has devoted an entire career to conducting […]

Another View

David H. Fauss, M.S.M.

On March 24, 2015

Category: Business personalities, Careers, Employment, Life Outside of Work, Managing Employees, Partnerships, Work-Life

I passed the “Ziggy test” when I first met Melissa or else I would not be writing this. Her cat, Ziggy, had to approve of me – and apparently he did, even though he occasionally bit the hand that fed him – mine. But while I may not consider someone’s affinity for animals or pets, […]

The plane, etc., leaves on time

A Point of View

Melissa Pigott, Ph.D.

On March 17, 2015

Category: Business Frustrations, Business personalities, Careers, Employment, Getting the Job Done, Small Business Success, Travel

Believe it or not, most flights leave on time. Most trains leave on time too and so do buses, ships, and other modes of transportation that follow a schedule. What this means for business, and other, travelers, is that anyone who wants to be on board should arrive either early or on time or be […]

Another View

David H. Fauss, M.S.M.

On March 17, 2015

Category: Business Frustrations, Business personalities, Careers, Employment, Getting the Job Done, Small Business Success, Travel

Another adage, “be there or be square.” And, Melissa would never want to be square! As simple as the be on time or get left behind message is, this is another detail on which we have had to train, remind or even cajole employees to remember. Perhaps some of the “on time” issues have been […]

I’m your boss, not your pal

A Point of View

Melissa Pigott, Ph.D.

On March 10, 2015

Category: Business Frustrations, Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

In a small office environment, the lines demarcating supervisor and subordinate are often blurred. This is particularly true in small offices, such as mine, with a casual dress code on all days when we are not among clients. Even though I am decades older than my employees, now that I have been a business owner […]

Another View

David H. Fauss, M.S.M.

On March 10, 2015

Category: Business Frustrations, Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

Perhaps another of our top 5 surprises is how often, in a general sense, we have been told what I would consider otherwise to be “private” details of employee’s lives. And, I am not sure whether this is because we are small business in which everyone knows each other well, or because there appears to […]

Use it up, wear it out, make it do

A Point of View

Melissa Pigott, Ph.D.

On February 25, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Small Business Success

My late mother was a teenager during the Great Depression in the 1920s. She was the first person I knew who recycled things, all sorts of things, from last year’s calendar to last week’s orange juice container, and who rarely threw anything away until it could not be used for anything, ever again. Mom’s motto […]

Another View

David H. Fauss, M.S.M.

On February 25, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done, Small Business Success

I heard Melissa’s Mother say “use it up, wear it out, and make it do” more than a few times. And, while my upbringing was different than hers in some ways, I somehow also have always found ways to re-use or re-purpose lots of things. I keep a selection of boxes in all shapes and […]

Learn to make chit chat

A Point of View

Melissa Pigott, Ph.D.

On February 10, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done

Because my job requires frequent travel with clients and employees, there are many times when discussions turn to events unrelated to the work we are performing. In addition, when I am a guest speaker at attorneys’ or insurance companies’ seminars, there are often social events included in the meeting that are part of doing business. […]

Another View

David H. Fauss, M.S.M.

On February 10, 2015

Category: Business personalities, Careers, Employment, Getting the Job Done

I share with Melissa the introversion trait which makes chit chat difficult to initiate. And, some situations are more difficult than others, but yet, it is so much a part of business and life, that it is important to understand this fact. In understanding it, one must learn what is or is not acceptable conversation […]

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Archive | Business personalities

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

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