I frequently “observe” language and how I, and others, communicate, wondering why there is often a tendency to be less direct, and perhaps more wordy, than necessary. I caught myself today when I started an email with “I am writing to tell you…”. I stopped myself, deleted those words and started over by eliminating that […]
Added to David’s list of “Can…?” questions is my personal favorite, “Can you spell your last name?”. When I call a client’s office, make an appointment with a medical provider, or deal with someone else who doesn’t know my name, I am often asked this, really stupid, question. My answer to “Can you spell your […]